JustAnswerReviews 22,843

Was happy with the responses from JustAnswer. But could not help me get in touch with a representative of the 2 company's that scammed me last week.

I was directed here from the Social Security website with a question regarding benefits. The initial AI conversation was quick to refer me to a person -Caleb C- who was incredibly helpful and personable. He answered my questions and greatly relieved my anxiety over this process.

Thank you Benjie for being so patient and helping me until the end. Your answers gave me hope again as I was becoming so desperate to get to the bottom of the technical problem.

The technician was able to provide the service required to get the system back online in just a few minutes. While on the phone, he demonstrated professionalism and patience.

The information I received gave me a positive feeling that I can overcome this horrific situation. I will recommend this service to others that I run into and need legal advice.

I was assisted in finding the support email for canceling an App. He sent me the web site to use. I followed it's instructions, NOW just hoping it works. So we will see.

The expert I talked to went step by step to make sure different things were uninstalled & passwords changed. I was glad to receive their expert help. I feel relieved.

Unfortunately, I didn't originally "do the math" -- before asking to receive immediate benefits, starting at my 70th birth month (April 2025) -- at which time I received 132% of the amount that I would have received at my "full retirement age". Instead -- I could have chosen to get only 128% --- by invoking the "look-back" feature -- and "starting" my Social Security payments 6 months prior to my 70th birth month (when I applied). This would have resulted in an "up front" lump sum payment of (at least) $18,000 -- and would have reduced each monthly check by ONLY 4%. 100% / 4 = 25 months (Not too shabby a trade-off, eh?) And as a survivor, my wife will (eventually) receive a survivor benefit based on my benefit -- AT MY FULL RETIREMENT AGE (i. E., only 100% -- NOT the 102% -- or 128% -- that I receive.)

FORTUNATELY --- "Bobby" the IRS-Tax Specialist at Just Ask explained to me that I still have am couple of days remaining -- in my first year of receiving benefits -- during which I can CANCEL my original selection -- and re-select the better deal. (Even better -- because I had NOT selected Medicare B, C or D -- I won't have to calculate/refund any of their benefits.) Since I have a Home Improvement Line of Credit, I can afford to write the $42,000 check -- and pay a couple months interest, while I wait for my $18,000 bonus check to arrive. THANK YOU BOBBY! (You will definitely be getting a generous tip from me!)

Great Service! Very Knowledgeable What I Needed To Do Didn't Have To Keep On Explaining My Situation

Very informative …Don't have anything else to add…

My questions were regarding rent abatement due to loss of power in our rental warehouse, where we run our business and also a warehouse for a personal use.

Pro in every way professional an personal.
Give him a raise.
One thing tho he said he would email me various solutions if I had the same problems on the home computer, but he did not and I am having the same
Problems.

As a senior and retired, I found the Service easy to use and it answered my questions. Even the ones I didn't know to ask. Thank you very much.

He answered all my questions and addressed my concerns

Had a problem with Uber driver Ignacio. He arrived 45 minutes before the time I had booked and tried to get me to use him instead of the original driver booked for 8:30 I told him I had called and messaged and the phone number doesn't work that he gave he continued to negotiate with me to try to get me to go early and I said no he said then cancel I did and he charged me $65.
Found *Just sAnswer* service on google. I called got female rep in India (no surprise) very kind well-trained and well spoken. Run through the whole thing with her must have taken 35 minutes at least she contacted Uber documented everything and I have full faith that this will get taken care of

Just Answer rep was phenomenal. Very patient and understanding and thorough

Very fast response time, was very detailed and concise in answering the issue. I am very impressed by how easy the process was