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J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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JR DUNN GAVE ME THE BEST DEAL IN THE DESIGNER JEWELRY AND WHEN THEY NO HAVE THE PIECES THAT I WANT ALWAYS SEARCH THE PIECE FOR ME. THE TIME THAT I AM WAITING IS LESS THAN THEY SAID. IN MY FUTURE PURCHASES I WOULD LIKE THAT INCLUDE THE JOHN HARDY BOX TOO.
Great
Nina is my go-to for shopping needs. She is awesome to work with and makes the buying process so simple and not tome Timon superb customer service.
T
Found the website very easy to navigate, choose and place orders, will definitely be back.
I love the selection of products that are available- much more products per brand than other jewelers I have shopped.
Product was just as it was described and made for a beautiful gift for my wife.
They were very communicative in answering all questions.
Great price, quality, service and quick delivery time!
Customer service was amazing! I will be returning for my next purchase!
Excellent service easy payment and very secure delivery.
I particularly appreciated how JR Dunn contacted me personally to arrange the delivery - it felt extremely thoughtful and contributed to my sense of confidence in the order.
My entire experience was wonderful thanks to the J.R. Dunn website and to Ms Cheryl Pracker who is very knowledgeable and an excellent, very patient communicator.
I ordered the Gucci ghost ring as a last-minute gift for my daughter for Christmas and got it on time and it's absolutely beautiful and fits perfectly!
Very impressed with every aspect of my online shopping experience. Great fast service.
I found you through online search.
They phoned me to verify addresses and were very focused to make sure I got the package before Xmas.
Easy shopping experience. An online human answered my questions. If you could get it here by Christmas I'd be ecstatic!
Experience was great and they were quick to get back to me about the product I originally ordered being out of stock and helping me swap to another product with no issues.
Very satisfied. Steve in chat gave excellent help
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/

