On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
Great product, quick delivery, and excellent customer service.
This is my first time. Live chat is very helpful. And Nina is the best
Good price compared to other sites.
Best customer service around!
I found your site via Google. I was brought in by the PLA & special offer + the Raukten 6% cash back. I love that I am supporting your business & look forward towards the rest of the purchase experience!
Very nice, you had a lot to chose from and we were happy about the options we had.
Xx
Very user friendly and great reviews made my decision easier. The package arrived on time and securely. My entire shopping experience was so wonderful that I won't hesitate to purchase jewelry from JR Dunn again.
Great experience. Good customer service
My boyfriend absolutely loved his Gucci bracelet!
Great experience with excellent follow up.
Couldn't be happier. This was my 2nd purchase of John Hardy jewelry from you and both have been excellent experiences. Can't say enough about Cheryl in customer service...she was a tremendous help. Most importantly, my wife is very excited about the John Hardy bracelet!
Good and fast service. I liked the chat support as I was able to get my questions answered quickly
Very responsive customer service.
If there is only one left in stock let the customer make the purchase and stop interrupting with the online chat
Excellent all the way around! Would order from JR Dunn again for sure.
J.R. Dunn demonstrates that they care about their customers. I was disappointed that the product I ordered was out of stock, but they assisted me with finding another option.
No further comment
Would highly recommend!
Love your great deals. Would not go anywhere else.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members