Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J.R. Dunn Jewelers

J.R. Dunn Jewelers

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate J.R. Dunn Jewelers?
grey stargrey stargrey stargrey stargrey star

J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews

We monitor reviews for authenticity

Renate O.
0 reviews
0 helpful votes
Follow Renate O.
Unfollow Renate O.
Share Review
Report Review

JR Dunn has always provided top class service as well as product. This is an excellent buying experience

Date of experience: January 5, 2020
Stuart M.
0 reviews
0 helpful votes
Follow Stuart M.
Unfollow Stuart M.
Share Review
Report Review

Great selection, pricing, and customer service every time. Keeps me coming back to shop with this company. Thank you!

Date of experience: January 5, 2020
Sue B.
0 reviews
0 helpful votes
Follow Sue B.
Unfollow Sue B.
Share Review
Report Review

I was expecting a delay in my order as watch was backordered. It arrived quickly, safely and well packed! It is absolutely beautiful!

Date of experience: January 5, 2020
Jana H.
0 reviews
0 helpful votes
Follow Jana H.
Unfollow Jana H.
Share Review
Report Review

I received excellent service on an item (Michele watch band) that was initially unavailable after I ordered it and was promptly told it was out of stock and offered a 'certificate' to show it would soon be coming in case it was a gift and I wanted to give it to a recipient (it was for me!). It then arrived sooner than expected and I love it. Definitely will give my future business to JR Dunn! Thank you again.

Date of experience: January 5, 2020
REBECCA P.
0 reviews
0 helpful votes
Follow REBECCA P.
Unfollow REBECCA P.
Share Review
Report Review

Great customer service!
January 5, 2020

Great customer service!

Date of experience: January 5, 2020
Mari C.
0 reviews
0 helpful votes
Follow Mari C.
Unfollow Mari C.
Share Review
Report Review

The process was great!
January 5, 2020

The process was great! Many places were sold out of what I was looking for, and that's when I came across JR Dunn. Shipping and delivery was quick and the gift was well received!

Date of experience: January 5, 2020
BOB B.
0 reviews
0 helpful votes
Follow BOB B.
Unfollow BOB B.
Share Review
Report Review

Very happy with our product choices, the service and delivery. Thanks

Date of experience: January 4, 2020
Joe R.
0 reviews
0 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

Price
January 5, 2020

Price

Date of experience: January 4, 2020
M S.
0 reviews
0 helpful votes
Follow M S.
Unfollow M S.
Share Review
Report Review

Fast, easy to navigate, got from a to z in less than 2 minutes!

Date of experience: January 4, 2020
sean w.
0 reviews
0 helpful votes
Follow sean w.
Unfollow sean w.
Share Review
Report Review

Great customer service delivered as promised...
January 4, 2020

Great customer service delivered as promised... I will definitely be back to purchase a watch for myself

Date of experience: January 4, 2020
SUZANNE N.
0 reviews
0 helpful votes
Follow SUZANNE N.
Unfollow SUZANNE N.
Share Review
Report Review

I love John Hardy jewelry and have never seen 15% off. WooHoo! Delivery time was SO FAST. I would definitely order again.

Date of experience: January 4, 2020
William S.
0 reviews
0 helpful votes
Follow William S.
Unfollow William S.
Share Review
Report Review

Sounds Great
January 4, 2020

Sounds Great

Date of experience: January 4, 2020
Amy R.
0 reviews
0 helpful votes
Follow Amy R.
Unfollow Amy R.
Share Review
Report Review

Great
January 3, 2020

Great
Easy

Date of experience: January 3, 2020
Anne S.
0 reviews
0 helpful votes
Follow Anne S.
Unfollow Anne S.
Share Review
Report Review

Very happy with the quality of the jewelry
January 3, 2020

Very happy with the quality of the jewelry. Item was shipped in great packaging and had a beautiful gift box.

Date of experience: January 3, 2020
Irina K.
0 reviews
0 helpful votes
Follow Irina K.
Unfollow Irina K.
Share Review
Report Review

This is my third purchase from your store and i am very happy

Date of experience: January 3, 2020
Adam W.
0 reviews
0 helpful votes
Follow Adam W.
Unfollow Adam W.
Share Review
Report Review

I love holiday sales
January 3, 2020

I love holiday sales

Date of experience: January 2, 2020
Robert S.
0 reviews
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

Thank you
January 3, 2020

Thank you.

Date of experience: January 2, 2020
Jodie B.
0 reviews
0 helpful votes
Follow Jodie B.
Unfollow Jodie B.
Share Review
Report Review

N/a
January 3, 2020

N/a

Date of experience: January 2, 2020
Sarah B.
0 reviews
0 helpful votes
Follow Sarah B.
Unfollow Sarah B.
Share Review
Report Review

I have been extremely pleased with my purchases so far! The customer service is FANTASTIC!

Date of experience: January 2, 2020
Karis F.
0 reviews
0 helpful votes
Follow Karis F.
Unfollow Karis F.
Share Review
Report Review

Very much appreciated the contact made with me to ensure accurate and timely delivery in time for Christmas. My daughter was thrilled with her gift. Thank you!

Date of experience: January 2, 2020

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
See all photos