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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Easy and secure purchase, good price discount, good customer service
Love JR done initially bought my husbands wedding band elsewhere now buying him the one I should have purchased!
I bought my wife's Valentine present from the comfort of my own home. It was my first experience with online jewelry buying and J. R. Dunn came through! I experienced great customer service, great value, and speedy deliver. I will do it again!
George E.
Omaha, NE
Overall great experience.
Beautiful product. Great customer service. I was concerned that I would not be home to sign for package. Someone from J.R. Dunn called immediately after my on-line question. We resolved issue. Package was delivered very quickly and my husband loved his birthday gift (knife display box-gorgeous!).
Thank you. I will definitely shop online again for future gifts!
It was on point!
I've purchased from jrdunn before and they are very professional. Has the best selection of John hardy jewelry, which I love.
Love the merchandise. Quick and easy transaction. Trustworthy business.
Outstanding experience. Million thanks
You make all very easy to purchase. Thank you
Buying jewelry is expensive. However, buying with Affirm makes buying jewelry alot more affordable. Thank You
Beautiful bracelet for my Michele watch! Pricing was good, purchasing online was easy, and the item was packaged securely and shipped quickly. Thank you!
Customer service agents were excellent. Product
Was as advertised and in perfect condition.
I lost a treasured necklace and replaced it with J.R. Dunn's special offer on the same necklace! Yay!
After a few weeks, I still love my John Hardy necklace. I do wish the clasp was larger. It can be difficult to secure the necklace and to take it off. I think I lost the first one because I didn't get the clasp securely closed at the back of my neck. I don't have this problem with my other JH necklaces.
Great
I ordered a ring. I received it in great time and the packaging and everything was perfectly lovely. However, the ring does not fit and I need to return it. I have emailed customer service two times and have heard nothing back and therefore not been able to return the ring. I have tried calling and was sent to a voicemail that was full and would not allow me to leave a message. Another failed attempt to complete this transaction. If anyone can get back to me that would be fantastic.
Texted support at 11:30 pm EST and immediately received the info needed. Fantastic prices and customer service.
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Easy,quick and great products!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members