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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Very easy purchase. Great detailed information on website, I knew exactly what I was buying. Fast delivery times and excellent quality!
You have a good website with the complete information/ description that I needed to make my jewelry purchase.
My experience was good. I received my package within 2 days!
Packaged very well, shipped fast and beautiful bracelet!
I like J.R.Dunn because they have a nice inventory and make ordering on line easy.
Great experience, beautiful product, actually alot bigger and shinier than expected.
Cheryl made the whole thing a breeze, I loved her approach and responsiveness. Even though the watch I originally wanted was unavailable she gave me plenty of options to love.
Shopping with Jr Dunn was super easy and I received great customer service, thank you!
It was delayed but the shop was in constant contact with me about it and shared updates. They also responded promptly to all inquiries.
Great experience! Thank you.
Your customer service was excellent. Best price around. The packaging was beautiful and the shipping was unbelievably quick.
Very happy with my experience! Unfortunately, I don't love the earrings I bought as much as I thought I would but I will definitely be purchasing jewelry from your store again!
I'm very satisfied with the watch and service provided
I would definitely recommend your company to my friends.
Much texting with Steven Pryor; he was terrific!
Great selection. Easy to navigate. Thank you.
Very smooth process
Stunning necklace! Exactly what I was looking for. Was contacted immediately that shipping would be delayed as item was not in stock however it came much sooner than expected. Arrived very securely packaged. Very impressed with customer service.
Very quick turnaround. My first Tacori purchase. Reached out to customer service for discount code and received a wonderful discount. I could not have gotten this piece! Thank you so much! Its beautiful.
You had the ring I wanted
An online sales agent helped me with a product they were out of stock on, special ordered for me and honored the sales discount advertised. I will be buying from J. R. Dunn again!
A little different but it ended fantastic. I ordered the item last minute for mother's day, because I'm a guy and that's what guys do. I then received an email saying it was back order and wouldn't be here for about 2 weeks. Then it showed up like the next day! So it probably wasn't the most accurate communication, but all I care about it is exactly what she wanted and it showed up in time so I was a hero!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members