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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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I had some questions and they were answered immediately! Thanks so much for that. I also had to make an exchange which was handled very well, easily, and quickly
GREAT SERVICE FAST PROMPT DELIVERY
Fast and straightforward-great online reviews-Thank You
Best price, great customer service!
So i placed an order. Ups shipped it to the wrong address for no fault of mine or JR Dunn. Complete error on their end. I dealt w Zack Rogers who was super helpful in getting my gift to me in a timely matter! This guy is great. Thanks zack!
You guys are so easy to deal with!
Great customer service,
I had purchased something a couple months ago but I didn't love it.
I returned right away. I was so impressed with the fast handling of my return and refund.
A couple of weeks ago I looked again for something special.
I found a beautiful pair of earrings from my favorite designer. John Hardy.
I bought them right away.
I love to go to the stores to see the jewelry in person, but since I'm in Pa, this worked great.
I highly recommend J.R Dunn!
Chatted with someone earlier, very helpful!
Customer service was great! Super helpful and informative.
Love love my EF evil eye choker & moon stud earring! Got a discount code and was happy with both of my purchases. I was able to get help late at night with live chat and it was great customer service overall :) Thank you JR Dunn & the EF collection. I will definitely be ordering more ;)
Excellent communication and updates. Beautiful watch!
Bad experience.
Enjoy my Philip Stein watch and need a band. This is a
Enjoyable.watch to wear.
I couldn't find this watch at many retailers and for the price I wanted. I love it so much and will purchase all of my watches from J.R. Dunn! Thank you for a great product and customer service.
Excellent service! Couldn't be happier!
Beautiful necklace.
Cheryl was great to work with and gave me the assurance I needed with my first J. R. Dunn purchase with expected shipping times.
Great catalog of products to choose from.
Timely, secure, and discreet packaging. I also think that your geography helped as I am a resident of Palm Beach County just north of you. This gave me more confidence that if I needed to return the item (especially if an online retailer was giving the run-a-round) I knew it would be easier. You exceeded my expectations (granted I wasn't sure what to expect).
Thanks for a great ecperience.
Would of been nice to get the payment plan advertised from Affirm On the product. Also coupon code allowance on store wide would of been nice.
Great purchase and fast delivery. Wife loves the necklace
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members