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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,889
quality
23,776
This company responds to reviews on average within 5 days

Instant Feedback

73,782 reviews

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Alabama
1 review
0 helpful votes
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All good Never had any issues from y'all always got my stuff on time. Thanks all I got to say about JP cycles.

Date of experience: December 27, 2023
Pennsylvania
1 review
0 helpful votes
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Fast and painless
December 27, 2023

Checked out website found what i needed placed order. Items arrived quickly and correct. Whats not to like.

Date of experience: December 27, 2023
Illinois
1 review
0 helpful votes
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J & P Cycle Dixxson Shirt
December 27, 2023

Most definitely the nicest fitting and best looking shirt ever.

Date of experience: December 27, 2023
California
2 reviews
0 helpful votes
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Forgot my password reset quickly and completed order. Web site order process easy to use,

Date of experience: December 26, 2023
Texas
1 review
0 helpful votes
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Great
December 27, 2023

Good tire place for motorcycles and super fast shipping

Date of experience: December 26, 2023
Georgia
1 review
0 helpful votes
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Shipping
January 2, 2024

Paid 29 dollars for over night shipping and still got it around same time as free delivery..

Date of experience: December 26, 2023
Texas
2 reviews
0 helpful votes
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J&P always delivers!
December 26, 2023

It was good as always. Can't say enough good things about J&P. I've been shopping for parts with this company for 20 years and never had a problem. It's a company that stands behind their products and services. Thank you for being there so help passionate enthusiasts like me reach their goals and deadlines.

Date of experience: December 26, 2023
New York
1 review
0 helpful votes
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Efficient
December 25, 2023

Easy and reasonably priced products. Quick delivery and good customer service

Date of experience: December 25, 2023
Wisconsin
1 review
0 helpful votes
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Great shocks
December 25, 2023

Good price easy to order. Came fast. Very easy to install.

Date of experience: December 25, 2023
California
1 review
0 helpful votes
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Shipping promisses
December 31, 2023

If you don't want to be ashamed in front of your customer, don't buy from them. 2 days shipping is 2 weeks still didnt get the items. Ignore you in chats.

Date of experience: December 24, 2023
District of Columbia
2 reviews
0 helpful votes
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Bike
December 24, 2023

Overall a great experience. Best market price. Fast shipping.

Date of experience: December 24, 2023
Florida
1 review
0 helpful votes
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TIRES & Products
December 24, 2023

I have always ordered tires, and 2 Memphis Shade Windshields with mounting brackets, from J P Cycles, since 2005. Sorry to say, I take the tires to another location to get them installed. Except 1 time, during Daytona Bike Week, it was a necessary situation. Only exception I have with J P Cycles, are the aftermarket chrome products, that seem to pit and rust far too soon. Overall I will give J P Cycles a 4 Star rating. Micheal Hood

Date of experience: December 24, 2023
Washington
1 review
0 helpful votes
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Harley wide glide parts
December 23, 2023

I received my part promptly however it was not for my bike I'll have to return it for refund as you do not have the correct one in stock

Date of experience: December 23, 2023
Florida
2 reviews
2 helpful votes
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J&P never disappoint!
December 22, 2023

I have purchased several parts for my Dyna FXDB and J & P never disappoints! Fast shipping, great prices, better customer service and a great variety and selection of products and parts! Highly recommended

Date of experience: December 22, 2023
Tennessee
1 review
0 helpful votes
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Fast delivery
December 22, 2023

Haven't open it yet, it's a Christmas gift.so when I do I will come back with a statement on it. I did appreciate that fast delivery I got. My son will be very happy with this.

Date of experience: December 22, 2023
Norway
1 review
0 helpful votes
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Professional and reliable.
December 22, 2023

First time order for me. It is a great hjelp when I can search for parts that fit exactly my bike.

Date of experience: December 21, 2023
Maryland
1 review
0 helpful votes
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J and P is the best.
December 22, 2023

Truly a great experience from the order to the door. Just wish you could track order through J and P.

Date of experience: December 21, 2023
Missouri
1 review
0 helpful votes
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Easy ordering experience. Received in a timely manner.

Date of experience: December 21, 2023
Tennessee
1 review
0 helpful votes
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I ordered some misc. Parts for my 2019 Kawasaki Z125 Pro that I'm converting into a mini adventure bike and I'm always having to navigate online sources for reliable online storefronts and finding this site has made it 100% easier. Thank ya'll! If I could order some J&P Cycle's decals to add to the build I'd love too!

Date of experience: December 21, 2023
Tennessee
1 review
0 helpful votes
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Amp and speakers
December 21, 2023

Great was very satisfied with the expertise of the employees

Date of experience: December 21, 2023