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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,443 reviews

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New York
1 review
0 helpful votes
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The employees are very helpful and very, very friendly to help you find the parts you need very quick on sending them out. I look forward to doing business again with them in the future.

Date of experience: August 27, 2025
Virginia
1 review
0 helpful votes
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Good Service
September 6, 2025
Updated review

Easy ordering, quick delivery time. What's there not to like with J&P Cycles.

Date of experience: August 27, 2025

Enjoyable ordering website
June 9, 2025
Previous review

Enjoyable ordering website.

Date of experience: May 30, 2025
Colorado
1 review
0 helpful votes
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Service
September 6, 2025

Great service Service service service service service service service

Date of experience: August 27, 2025
Texas
1 review
0 helpful votes
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Good inventory and fast shipping!
September 6, 2025
Updated review

JP Cycles is a pleasure to buy from! They have a huge inventory and fast shipping!

Date of experience: August 27, 2025

Fast shipping and great product
June 7, 2025
Previous review

Shipping was very fast and item was as described! I will buy more items from JP cycle

Date of experience: June 2, 2025
Texas
1 review
0 helpful votes
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Great parts, fantastic packaging!
September 6, 2025

Ordered some gaskets and they showed up quickly and extremely well packaged, which is super important to avoid having damaged parts, which will cause oil leaks. Very satisfied.

Date of experience: August 27, 2025
Minnesota
1 review
0 helpful votes
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Shipping
September 6, 2025

Parts took to long to receive. Very frustrating. Took over a week to receive parts.

Date of experience: August 27, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Colorado
1 review
0 helpful votes
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STOP!
September 6, 2025

The item I purchased are great. The real problem is once J&P Cycles gets your email they BOMBARD you with emails. So much so that I had to put them on the Spam List.

Date of experience: August 27, 2025
Tennessee
1 review
0 helpful votes
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Vision
September 6, 2025

Unfortunately I cannot use this because it is directly in the middle of my eyesight and it distorts my view. It works great though cutting the wind

Date of experience: August 27, 2025
South Carolina
1 review
0 helpful votes
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Shinko 777 tire
September 6, 2025
Updated review

Great products, Fast S&H, Excellent Communication. I'm a repeat customer. Thanks again!

Date of experience: August 27, 2025

Great Prices supper fast free shipping, excellent customer...
August 26, 2025
Previous review

Great Prices supper fast free shipping, excellent customer support.

Date of experience: August 16, 2025
Pennsylvania
1 review
0 helpful votes
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First time customer
September 6, 2025

Very pleased. Found what I was looking for and order/delivery went smooth as glass.

Date of experience: August 27, 2025
Wyoming
1 review
0 helpful votes
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Need Parts Quickly
September 6, 2025

I used the J&P website to quickly find the aftermarket part that I needed. I was pleased with the price and delivery date. I received the parts which were an exact fit and easily installed. I am very happy with this J&P experience.

Date of experience: August 27, 2025
Florida
1 review
0 helpful votes
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Good parts easy to find
September 6, 2025
Updated review

Really easy to shop for the parts and the bike that you're working on with the shop type bike parts finder. The parts are normally competitively priced with other sites. I have found that I am normally able to grab most of my parts from this one stop.

Date of experience: August 27, 2025

Pretty easy for the most part
August 26, 2025
Previous review

Pretty easy for the most part.

Date of experience: August 16, 2025
Maryland
1 review
0 helpful votes
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Seamless ordering process
September 6, 2025

Quick delivery, no problems at all. Received in perfect condition.

Date of experience: August 27, 2025
Michigan
1 review
0 helpful votes
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Fox suspension
September 6, 2025

Overall good product. Fox has absolutely terrible customer service. Meaning absolutely none at all. J&P cycle definitely tried to help but had no background knowledge of the product. Always a great experience ordering from J&P cycle.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Shovel Brake SUCESS
September 6, 2025
Updated review

IT WAS QUICK AND EASY TO GET IN CONTACT WITH THE PARTS DEPARTMENT, EXPLAIN MY NEEDS FOR BRAKE CALIBER BOLTS, ORDER AND PAY ONLINE. IN A FEW DAYS MY PARTS ARRIVED. I AM VERY PLEASED WITH THE EASE AND ACCURACY OF RECEIVING THE RIGHT PARTS FOR MY BIKE.

Date of experience: August 27, 2025

Ordering was quick and easy
August 25, 2025
Previous review

Ordering was quick and easy

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
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Bought an old iron head non running thinking probably fuel system nope needed the top end rebuilt and J&P cycles had a top end kit gasket set and everything else I needed in stock for a 46 year old Harley fast shipping parts were exactly as described highly recommended this company

Date of experience: August 27, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE AND FAST SHIPPING, HOWEVER THE PART DID NOT FIT AND COULD NOT BE USED AND WAS A WASTE OF MY MONEY VERY DISAPPOINTED

Date of experience: August 27, 2025
Alabama
1 review
0 helpful votes
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Great service
September 6, 2025

Simple ordering process, quick delivery, good product selection, and good prices

Date of experience: August 27, 2025
Nebraska
1 review
0 helpful votes
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Quality
September 6, 2025

Very good and anytime I have issues I always get resolved talking

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Quality Parts
September 6, 2025

Ordered a replacement battery for my 15 Street Glide. Fits like a glove and is working perfectly.saved almost $100 over what my Harley Dealer wanted to charge me!

Date of experience: August 27, 2025