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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Took over a week for the order because you use USPS... I will never buy again because it takes too long. You should use a more expedited shipping. Most people buy part because they are repairing a bike. Waiting a week is ridiculous
Well my 1990 Fatboy with *******. 0 miles on it started a oil leak at the upper head gasket. Had that. But needed these to put it all the way back together. Prices where fair market prices. Standard Shipping was slow. Longer then a week which tried my patience. Had order big enough to get free standard shipping but slow slow delivery. Now I remember why I slowed down ordering for here was the wait time to get your parts and Harley Davidson still has my parts available. Otherwise once here all where what was needed as Harley has stopped most of them. Bike back together and running fine again. Glad they where here once again.
Had a need for special parts. Had a discount code. So here I am and got just what I needed. Had to look and cross check but still best deal in town so another order from me after years of not needed anything. Glad it all came together.
Didn't have any problems getting the part I wanted that fits my bike properly
Excellent customer service and prices. What else could one possibly need or ask for?
This is the replacement basket for my cup holder. It is the mesh bag and lasts about 5 years.
Just wish it was available at the store in Sturgis last week while there. But this was easy as the Kuryakin tent gave me the stock number.
Always nice to order from you. Get what i need usually faster than expected and always what I need
Looking on your site there was always a 10%discount and free shipping on orders over $50.00 or more. The Mustang seat I ordered was over $700.00. No discount, no free shipping. Love the Mustang seat. The lip service is disappointing.
Your shipping was free. We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us at We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to he. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future.
Looking for passing lamp bulbs for my motorcycle. Found them with no problem on the web site. Ordered them and recieved withing a few days. Fit perfect.
Very prompt service. Very satisfied. Receive the product in a timely manner undamaged
I have a Wideglide, I have yet to find a sissybar bag that fits in perfectly with the curve of the rear fender. I looked and looked, this one is the best I could find.
Good, as expected. Don't know what else to put here. I punched in what I needed and a selection of filters came up.
Easy to use website easy to order and the parts arrived in a timely fashion
Easy to order fast shipping. I'll do business with them again in the future.
Hard to ever complain about the products and services J&p provides
Online experience great communication Swift Delivery and product satisfaction. I'm putting together a bobber that needs a lot of TLC and I've been buying everything from J&P
Took long time to get item. And the whole order was messed up. Always had good experiences with your company. This time not so good. But when I called they did fix the problems n was processed right away.
Purchased the tire online, and it arrived promptly and in good condition.
The employees are very helpful and very, very friendly to help you find the parts you need very quick on sending them out. I look forward to doing business again with them in the future.
Easy ordering, quick delivery time. What's there not to like with J&P Cycles.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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