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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,514 reviews

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Pennsylvania
1 review
0 helpful votes
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First time customer
September 6, 2025

Very pleased. Found what I was looking for and order/delivery went smooth as glass.

Date of experience: August 27, 2025
Wyoming
1 review
0 helpful votes
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Need Parts Quickly
September 6, 2025

I used the J&P website to quickly find the aftermarket part that I needed. I was pleased with the price and delivery date. I received the parts which were an exact fit and easily installed. I am very happy with this J&P experience.

Date of experience: August 27, 2025
Florida
1 review
0 helpful votes
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Good parts easy to find
September 6, 2025
Updated review

Really easy to shop for the parts and the bike that you're working on with the shop type bike parts finder. The parts are normally competitively priced with other sites. I have found that I am normally able to grab most of my parts from this one stop.

Date of experience: August 27, 2025

Pretty easy for the most part
August 26, 2025
Previous review

Pretty easy for the most part.

Date of experience: August 16, 2025
Maryland
1 review
0 helpful votes
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Seamless ordering process
September 6, 2025

Quick delivery, no problems at all. Received in perfect condition.

Date of experience: August 27, 2025
Michigan
1 review
0 helpful votes
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Fox suspension
September 6, 2025

Overall good product. Fox has absolutely terrible customer service. Meaning absolutely none at all. J&P cycle definitely tried to help but had no background knowledge of the product. Always a great experience ordering from J&P cycle.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Shovel Brake SUCESS
September 6, 2025
Updated review

IT WAS QUICK AND EASY TO GET IN CONTACT WITH THE PARTS DEPARTMENT, EXPLAIN MY NEEDS FOR BRAKE CALIBER BOLTS, ORDER AND PAY ONLINE. IN A FEW DAYS MY PARTS ARRIVED. I AM VERY PLEASED WITH THE EASE AND ACCURACY OF RECEIVING THE RIGHT PARTS FOR MY BIKE.

Date of experience: August 27, 2025

Ordering was quick and easy
August 25, 2025
Previous review

Ordering was quick and easy

Date of experience: August 15, 2025
Ohio
1 review
0 helpful votes
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Bought an old iron head non running thinking probably fuel system nope needed the top end rebuilt and J&P cycles had a top end kit gasket set and everything else I needed in stock for a 46 year old Harley fast shipping parts were exactly as described highly recommended this company

Date of experience: August 27, 2025
Pennsylvania
1 review
0 helpful votes
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GREAT SERVICE AND FAST SHIPPING, HOWEVER THE PART DID NOT FIT AND COULD NOT BE USED AND WAS A WASTE OF MY MONEY VERY DISAPPOINTED

Date of experience: August 27, 2025
Alabama
1 review
0 helpful votes
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Great service
September 6, 2025

Simple ordering process, quick delivery, good product selection, and good prices

Date of experience: August 27, 2025
Nebraska
1 review
0 helpful votes
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Quality
September 6, 2025

Very good and anytime I have issues I always get resolved talking

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Quality Parts
September 6, 2025

Ordered a replacement battery for my 15 Street Glide. Fits like a glove and is working perfectly.saved almost $100 over what my Harley Dealer wanted to charge me!

Date of experience: August 27, 2025
Arizona
1 review
0 helpful votes
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Arlen Ness Velocity 65 Air Cleaner Kit
September 6, 2025

Shipping was very fast. Product arrived very well packaged and without any damage.

Date of experience: August 16, 2025
Illinois
1 review
0 helpful votes
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Memphis Shades Windshield
September 6, 2025

Good quality, good price, shipped fast, good packaging to protect the part.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Easy shopping
September 6, 2025

Good price-quick delivery Good price easy to buy. Way to shop

Date of experience: August 27, 2025
Ohio
1 review
0 helpful votes
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$#*! kicking
September 6, 2025
Updated review

Part is on and checked out good blasted through tx this evening

Date of experience: August 27, 2025

Sawheet easy navigation
July 21, 2025
Previous review

Sawheet easy navigation

Date of experience: July 11, 2025
Australia
1 review
0 helpful votes
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Great service
September 6, 2025
Updated review

Great service, prompt delivery, would use these guys again, and recommend them to others

Date of experience: August 27, 2025

Quick & easy, cheers
August 23, 2025
Previous review

Quick & easy, cheers

Date of experience: August 12, 2025
Nebraska
1 review
0 helpful votes
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Cash
September 6, 2025

I love you guys & your products! I have enjoyed shopping with you as you are knowledgeable as well as being friendly.

Date of experience: August 26, 2025
Idaho
1 review
0 helpful votes
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New Shoe
September 6, 2025
Updated review

I ordered new tire for the fatboy. Couldn't believe that it came the day after I ordered it. Very satisfied.

Date of experience: August 16, 2025

Has what I need in stock ships quick
August 25, 2025
Previous review

Has what I need in stock ships quick

Date of experience: August 15, 2025
Louisiana
1 review
0 helpful votes
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Great products!
September 6, 2025

Very satisfied! Great products! Would definitely order from J&P Cycles again!

Date of experience: August 26, 2025
Illinois
1 review
0 helpful votes
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Fantastic
September 6, 2025

Great product and very happy with the ordering plus receiving it on time thank you.

Date of experience: August 26, 2025