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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,523
This company responds to reviews on average within 5 days

Instant Feedback

72,993 reviews

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Illinois
1 review
0 helpful votes
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Very nice fast delivery
March 21, 2024

Good company had what I wanted just need better weather to put on my bike

Date of experience: March 11, 2024
Washington
1 review
0 helpful votes
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Will be back for more.
March 21, 2024

Great, slip-ons showed up packaged very well. Good instructions.

Date of experience: March 11, 2024
Florida
1 review
0 helpful votes
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Nothing to $#*! about
March 21, 2024

Overall a positive experience., I have never had a bad experience in the last 20 plus years of in-store or online shopping.

Date of experience: March 11, 2024
Georgia
1 review
0 helpful votes
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The Best!
March 21, 2024

Great company, great products, great service!
I receive exactly what I ordered every time.

Date of experience: March 11, 2024
Texas
1 review
0 helpful votes
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Saddle man rear passenger back rear
March 21, 2024
Updated review

Many parts ordered, never any issues, very prompt shipping. Tracking info always available.

Date of experience: March 11, 2024

Fantastic shipping time, great communication!
February 13, 2024
Previous review

J&P has such a vast inventory, you can find just about anything you need. It's way easier on this site, than surfing individual sites. Just so convenient!

Date of experience: February 13, 2024
Maryland
1 review
0 helpful votes
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Gas Cap for my 2007 Sportster
March 21, 2024

While browsing through J & P Cycle's online site I noticed a "COOL" gas cap for my Sportster, it was a really good price, so I ordered one. I figured it would take a week to arrive, However, It was in my mailbox just 3 days later. I put it on my bike that day and boy does it look great! I am VERY pleased with my purchase and YES I will order from J. & P. Again!

Date of experience: March 11, 2024
District of Columbia
1 review
0 helpful votes
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Haven't installed part yet
March 21, 2024

Other than this one experience which so far has been good.

Date of experience: March 11, 2024
Washington
1 review
0 helpful votes
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Mustang Seat
March 21, 2024

Purchase was easy. JP website very workable. Fair price. I like JP Cycles. Only snafu.@ boxes were delivered, one by Fed Ex no problem right to my office. Second box was left outside at 645pm. Luckily nothing happened to it.

Date of experience: March 11, 2024
Missouri
1 review
0 helpful votes
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The team at J&P cycles assisted me with my purchase through the chat feature and were extremely helpful!

Date of experience: March 11, 2024
Tennessee
1 review
0 helpful votes
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Always a pleasure
March 21, 2024

Simple, easy process and shipping is always fast no worries.

Date of experience: March 11, 2024
New York
1 review
0 helpful votes
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Great experience
March 21, 2024

Ordering was easy, my item shipped within a few days and was received promptly.
Very happy!

Date of experience: March 11, 2024
Utah
1 review
0 helpful votes
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Great!
March 21, 2024

Quick and easy. Website is easy to use and locate parts for different bikes.

Date of experience: March 11, 2024
California
2 reviews
0 helpful votes
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Another positive purchase.
March 21, 2024

Easy order placing. I was hoping to get on part one working day earlier but that's fine. A situation of today's mail order retailing.

Date of experience: March 11, 2024
Tennessee
1 review
0 helpful votes
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Good experience.
March 11, 2024
Updated review

Never had a problem with JP cycles. They're always there when I need them

Date of experience: March 11, 2024

No problems
January 24, 2024
Previous review

No problems

Date of experience: January 23, 2024
Florida
1 review
0 helpful votes
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The seat matched the style of bike I was going for, with a little fabrication got it to bolt on to my xs850 and looks badass.

Date of experience: March 11, 2024
Louisiana
1 review
0 helpful votes
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Very pleased
March 11, 2024

Great service, timely delivery of products, easy online processing

Date of experience: March 11, 2024
New York
1 review
0 helpful votes
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JP Cycles M/C model specifics
March 11, 2024

Even if it says "fits" your model bike, double check before you order. For example: tire size for the ever popular streetglide tire sizes are wrong. I should've checked the actual tire myself BEFORE I ordered. I lost 2 weeks time and allot of running around to sort this out.

Date of experience: March 11, 2024
Arizona
1 review
0 helpful votes
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Longer than expected..
March 11, 2024
Updated review

My order was placed on 23 Feb 2024. I received the part on 9 March 2024. Longer than I have experienced in the past.

Date of experience: March 10, 2024

As always awesome!
January 7, 2024
Previous review

As always awesome!

Date of experience: January 7, 2024
Texas
1 review
0 helpful votes
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Good
March 11, 2024

Good experience, very satisfied with the quality and look of purchased item.

Date of experience: March 10, 2024
Illinois
1 review
0 helpful votes
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Order
March 11, 2024

Quick shipping and quality parts! Always the go-to for Harley aftermarket parts.

Date of experience: March 10, 2024