Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow matt B.
Unfollow matt B.
Share Review
Report Review

Ordered a Givi windscreen, received it, opened the box and the corner was broken. Made contact with Customer Service, hassle free return and replacement. New windscreen arrived in like three day. Thank You

Date of experience: March 29, 2024
Washington
1 review
0 helpful votes
Follow Christopher O.
Unfollow Christopher O.
Share Review
Report Review

First time customer
April 9, 2024

Ordered tires for my Roadking, I received exactly what I ordered and they came within 3 days on ground. I will be using them again in the future. Already putting the list together.

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
Follow daniel Q.
Unfollow daniel Q.
Share Review
Report Review

Great Experience
April 9, 2024

Item available and in stock. Shipped promptly. Excellent packaging. Arrived on time with great communication

Date of experience: March 29, 2024
Ohio
1 review
0 helpful votes
Follow Rick D.
Unfollow Rick D.
Share Review
Report Review

Very helpful
April 9, 2024

Called to speak with someone as I couldn't find the right kit for my motorcycle on the website. The rep (unfortunately I forget his name) was very friendly and helpful. I told him what I had and what I was looking for, he found it and set up my order within minutes. I

Date of experience: March 29, 2024
Colorado
1 review
0 helpful votes
Follow Joseph N.
Unfollow Joseph N.
Share Review
Report Review

Got what I needed
April 9, 2024
Updated review

I was given the correct part number by the person I spoke to and was able to order after testing.

Date of experience: March 29, 2024

Too small
January 11, 2024
Previous review

Easy to navigate, Helmet too small, mushroom head too.

Date of experience: January 11, 2024
Oklahoma
1 review
0 helpful votes
Follow Janie L.
Unfollow Janie L.
Share Review
Report Review

Fast
April 9, 2024

It was really great to get my parts so quick and no damage whatsoever

Date of experience: March 29, 2024
Maine
1 review
0 helpful votes
Follow Kellie F.
Unfollow Kellie F.
Share Review
Report Review

Great product and service
April 8, 2024

Very good easy to look up parts. Quick delivery! I recommend for any motorcycle needs

Date of experience: March 29, 2024
Kansas
1 review
0 helpful votes
Follow ben S.
Unfollow ben S.
Share Review
Report Review

Always great parts
April 8, 2024

Have ordered many things from here never had any problems with part quality, or returning if needed

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
Follow graham F.
Unfollow graham F.
Share Review
Report Review

Very helpful and quick delivery,u can order on line or call them and order your item.

Date of experience: March 29, 2024
California
1 review
0 helpful votes
Follow Barry D.
Unfollow Barry D.
Share Review
Report Review

Relays
April 8, 2024
Updated review

Got the parts I needed, one part was slow to get here through the mail, but all was good.

Date of experience: March 29, 2024

Awesome, always has the parts I need, and tech help...
November 16, 2023
Previous review

Awesome, always has the parts I need, and tech help when I need it

Date of experience: November 16, 2023
Washington
1 review
0 helpful votes
Follow Adam Q.
Unfollow Adam Q.
Share Review
Report Review

Love that they have the parts I want as opposed to other e-shops!

Date of experience: March 29, 2024
Kentucky
2 reviews
0 helpful votes
Follow Tammy Z.
Unfollow Tammy Z.
Share Review
Report Review

I what what I want sooner than I expected what else could I expect or ask for seems to be a quality product that fits like a glove THANKS

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
Follow Mac C.
Unfollow Mac C.
Share Review
Report Review

Great customer service
April 8, 2024

Ordered a couple of tires, wheel bearings and brake pads for my bike. Very helpful and friendly and everything was delivered on time and in perfect condition.

Date of experience: March 29, 2024
Alabama
1 review
0 helpful votes
Follow david A.
Unfollow david A.
Share Review
Report Review

Misleading
April 8, 2024

Product description was mis leading not what I wanted and shipping was more than product cost not feasible for return very dissatisfied

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
Follow Bob Q.
Unfollow Bob Q.
Share Review
Report Review

FP4
April 8, 2024

Shipping not as prompt as expected. Ordered another item from another vendor and got it 2 days earlier.

Date of experience: March 29, 2024
Kansas
1 review
0 helpful votes
Follow IAN O.
Unfollow IAN O.
Share Review
Report Review

2023 Lowrider ST
April 8, 2024

Fits great and runs smooth. Installation was easy with directions provided.

Date of experience: March 29, 2024
Mississippi
1 review
0 helpful votes
Follow Karl O.
Unfollow Karl O.
Share Review
Report Review

It was quick and easy and I will not recommend this

Date of experience: March 29, 2024
District of Columbia
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Every thing worked as it should!
April 8, 2024

Fast n easy! The exhaust showed up in a couple days, packaged great and fit the bike.

Date of experience: March 29, 2024
Virginia
1 review
0 helpful votes
Follow Fred X.
Unfollow Fred X.
Share Review
Report Review

Fast shipping
April 8, 2024

I got my breather the day after I ordered it and it looks great on my 2016 road glide

Date of experience: March 29, 2024
Michigan
2 reviews
0 helpful votes
Follow Brian I.
Unfollow Brian I.
Share Review
Report Review

Wish I knew
April 8, 2024

Would be super nice if there was a little more info, Let me dig through my brain and see if I remember what was ordered under #xxxxxxx.

Second, if you want my review there will need to be some reward. 5% off, possibly a sticker, tshirt, etc.

Actually you would have sold me a lot more if items were in stock, like a BDL EV-170

Date of experience: March 29, 2024