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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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For some reason i inadvertently ordered two of the same items. You all were great in handling my return with expediency and credited my account.
I ordered a size large glove which is the size that I wear but they were entirely too small.
There was a dent on one of the pipes but luckily it is towards the bike and hidden.
The right part,at my door at a reasonable price. Can anyone do it any better? I think not!
Very easy to find what I was looking for. Quick shipping! Lots of payment options.
Excellent as always. From searching products by motorcycle model and year to categorized sections. I am always certain they will fit perfectly my cycle.
It was easy to order, and the updates were wonderful but I didn't get my 10% discount for some reason?
Everything was great but the shipping took forever on one item
It was easy to order. It came relatively quick. Only problem is it's not the part I need. Not your fault but when I was ordering, the site did not allow me to punch in the motorcycle I was buying it for so but since it said it would fit a bike from 87-2003 I took a chance. I would like to return this item and if possible get some help with finding the proper part. Than you.
Again, this is more on me than on you but if I could get some help that would be great.
Was just a bit confusing as first, but got it figured out. Product was exactly what I wanted.
Very easy to put on the bike and it looks great on the bike but it could be a bit bigger
I don't care how much you pay you won't get a better deal than this great quality great fit thank you so much JP cycles
Really nice plate, chrome is excellent, and really fast shipping A+
Tires arrived much later then expected. Was required to purchase another tire to install on the bike while I waited.
Thank you for your feedback. We see you placed the order 4/8 and it stated it would ship the next business day. According to tracking it shipped on 4/9 and delivered on 4/12. Free standard shipping does take 3-5 business days.Thank you for helping us keep the world on 2 wheels.
Delivered on time exactly as described! Very pleased with my transaction
Found what I was looking for and ordering was easy. Went to my local dealer to see if they could order part and I was told that they weren't getting anything from JP Cycle as it has changed hands and most items weren't in stock. Checked on line, saw my parts and they were delivered within 5 days. Thank you.
I ordered from J&P years ago and I am happy to say the process was as good now as it was then! The shipping was super fast (2 days to Canada!)
Its always been a pleasure ordering from J&P. Will order again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We offer a 90 day return policy. You can find that at https://www.jpcycles.com/returns. If you need assistance please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and we will be glad to assist you in getting that returned.