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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,942
quality
24,232
This company responds to reviews on average within 3 days

Instant Feedback

75,159 reviews

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Wisconsin
2 reviews
0 helpful votes
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Got my order within a week.
May 24, 2024
Updated review

Great service my order shipped from two different locations. Everything arrived within a week.

Date of experience: May 13, 2024

Great service
May 13, 2024
Previous review

Great service

Date of experience: May 2, 2024
Romania
1 review
0 helpful votes
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Good experience, good product, fast international delivery

Date of experience: May 13, 2024
Utah
1 review
0 helpful votes
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Fast shipping
May 24, 2024

Great. Website was good and shipping was fast and showed up looking good

Date of experience: May 13, 2024
South Dakota
1 review
0 helpful votes
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To the rescue
May 24, 2024

Fast & easy, i looked up my part & orderd on a Mon and received it Wed afternoon when i got home from work.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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They shipped me the tire that I ordered!
May 24, 2024
Updated review

I ordered a Dunlop D401 rear tire for my motorcycle 2006 softail standard. 200/55/17
They shipped it to me and it arrived promptly.
Could not be more satisfied with a business that does what they say they are going to do.

Date of experience: May 13, 2024

Thank you
October 17, 2023
Previous review

Thank you. Everything good as it should be

Date of experience: October 17, 2023
California
2 reviews
0 helpful votes
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Good service and delivery
May 24, 2024

They carry a hugh inventory of parts and selection.

Date of experience: May 13, 2024
Oregon
1 review
0 helpful votes
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Extended brake foot pedal
May 24, 2024

Nic and easy to work with. Can't wait to try my new brake pedal on my hog!

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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Great product
May 24, 2024

Great product always great craftsmanship and parts do as described! My only complaint is shipping is not always great

Date of experience: May 13, 2024
Ohio
1 review
0 helpful votes
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Parts order
May 24, 2024

J&P is competent & efficient. Love doing business here!

Date of experience: May 13, 2024
Virginia
1 review
0 helpful votes
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Parts
May 24, 2024

Purchased exhaust gaskets, a shirt and a can of pig snot.
Everything was delivered on time and was exactly as ordered.

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Harley foam grips
May 24, 2024

So far so good. Love that you recognize our military and first responders

Date of experience: May 13, 2024
California
2 reviews
0 helpful votes
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Z&p $#*!s
May 24, 2024

Amazing customer service! The service absolutely slaps. Love them.

Date of experience: May 13, 2024
Pennsylvania
1 review
0 helpful votes
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Right parts right price
May 23, 2024

Easy and quick to find any and all the parts I needed. Shipping was very fast

Date of experience: May 13, 2024
Ohio
1 review
0 helpful votes
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Thanks!
May 23, 2024

Item I wanted was out of stock in desired size. They notified me as soon as it was available again and placing the order took less than a minute. Quick delivery. Great shirt.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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Love the people
May 23, 2024

I don't like the fact that an automated/AI system is asking me questions before I have answers. In my opinion a HUMAN could hold and/or attention and ask the same question(s) with the timing and awareness to better judge or evaluate the product

Date of experience: May 13, 2024
Texas
1 review
0 helpful votes
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Exactly what I ordered.
May 23, 2024

Fast service, fast shipping. Exactly what I ordered and perfect fit.

Date of experience: May 13, 2024
Maine
1 review
0 helpful votes
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Speedy
May 23, 2024

It was pretty speedy on receiving the Rim I ordered...

Date of experience: May 13, 2024
Alabama
1 review
0 helpful votes
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Pathfinder headlights
May 23, 2024

Outstanding. Very satisfied. Would recommend to anyone.💪🏾

Date of experience: May 13, 2024
Iowa
1 review
0 helpful votes
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All ok
May 23, 2024
Updated review

Was offered a 10% discount with first order. Put in prdidomo code and it said was invalid. Entered again and it told me the same thing.

Date of experience: May 13, 2024

Was offered a 10% discount with first order
May 7, 2024
Previous review

Was offered a 10% discount with first order. Put in promo code and it said was invalid. Entered again and it told me the same thing.

Date of experience: April 25, 2024
Tennessee
1 review
0 helpful votes
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Great
May 23, 2024

Great utilizing their online catalog. The product arrived in a short time and was just what I needed.
Thank you for your service

Date of experience: May 13, 2024