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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,482
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

We monitor reviews for authenticity

Maryland
2 reviews
0 helpful votes
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I was able to find everything I needed for my bike. Love this company! Super fast delivery.

Date of experience: September 11, 2025
Ohio
1 review
0 helpful votes
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Q
September 21, 2025

My experience was fine I have not used the part that I ordered that's why I gave it a three but the online service was fine

Date of experience: September 11, 2025
Florida
1 review
0 helpful votes
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As advertised
September 21, 2025

Item was received well packaged, on time, and was as ordered. Thank you!

Date of experience: September 11, 2025
Australia
1 review
0 helpful votes
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Oops I missed the sale.
September 21, 2025
Updated review

This was frustrating because when I checked I found that the sale price was significantly cheaper. Not only did I miss out on a better price I had to pay a proportionately higher rate of customs and excise duty!

Date of experience: September 11, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


I had to create a new account as I couldn't access...
September 7, 2025
Previous review

I had to create a new account as I couldn't access the old one and I want to get this moving...

Date of experience: August 28, 2025
Texas
1 review
0 helpful votes
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Spot on customer service
September 21, 2025
Updated review

Thank you for being there for us riders. Don't change a thing.

Date of experience: September 11, 2025

Nice stuff to select from
September 7, 2025
Previous review

Nice stuff to select from

Date of experience: August 28, 2025
District of Columbia
1 review
0 helpful votes
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Trunk wiring harness
September 21, 2025

I recently acquired a trunk off of a 2010 Electra Glide for my 2016 Road KIng. Knowing that the wiring was different. Instead of making my own harness up I found that Custom Dynamics had exactly what I needed. The plug and play harness for the bike side and the extension harness to the trunk was a perfect fit and made it very easy to get the light working.

Date of experience: September 11, 2025
California
1 review
0 helpful votes
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2023 Road glide special wiring harness
September 21, 2025

Good experience, the mail took a while to deliver but no more than 6 days. Ordered the part on a holiday weekend. Not a hit on the experience just an impatient hobbyist. The part seamlessly connected to my bike and allowed me to install auxiliary lights without cutting or modifying my factory wiring harness. 5 minute install with good instructions.

Date of experience: September 11, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
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Great
September 21, 2025

I have shopped a few times here, parts and clothes, very good service quality stuff and even a no hassle return.

Date of experience: September 11, 2025
Australia
1 review
1 helpful vote
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Best service
September 21, 2025
Updated review

The best people to deal with and extremely prompt service delivery very impressed

Date of experience: September 4, 2025

Very helpful I would recommend this site to all
September 7, 2025
Previous review

Very helpful I would recommend this site to all

Date of experience: August 27, 2025
Washington
1 review
0 helpful votes
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Fast delivery and great products.
September 21, 2025
Updated review

Bought four tires and four tubes and four rim liners. Tires and tubes fit well the liner however was a couple inches too big but I may do by cutting it in half and overlapping with contact cement glue.

Date of experience: September 10, 2025

For some reason the promo code didn't want to be accepted
September 6, 2025
Previous review

For some reason the promo code didn't want to be accepted. And it thought I was not a first time purchaser. Which I am.

Date of experience: August 26, 2025
Idaho
1 review
0 helpful votes
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New starter
September 21, 2025

Shopping and shipping was great. Starter matched original to a "T" and bolted right up to original gear housing of my 72 FLH. She cranks and fires right up with a touch to the start button.

Date of experience: September 10, 2025
Washington
2 reviews
0 helpful votes
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Wrong gaskets.
September 21, 2025

After using the year, make and model of my motorcycle to look up the parts I needed, when I tried to use them, the gaskets were wrong. So I had to spend another $25 to get the proper gaskets. Bike will be down for a week now.

Date of experience: September 10, 2025
Montana
1 review
0 helpful votes
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Great MC Vest
September 21, 2025

Good quality leather. Good looking vest. Fits perfectly.

Date of experience: September 10, 2025
Missouri
1 review
0 helpful votes
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Little things
September 21, 2025
Updated review

Found item could find elsewhere. Reasonable price delivered on time.

Date of experience: September 10, 2025

Easy to find what I needed
September 7, 2025
Previous review

Easy to find what I needed

Date of experience: August 27, 2025
Washington
1 review
0 helpful votes
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Parts
September 21, 2025
Updated review

I have an older bike 1985 and although they don't have all the replacement parts they have more than others

Date of experience: September 10, 2025

Thank you for having the super E carb and information
September 10, 2025
Previous review

Thank you for having the super E carb and information

Date of experience: August 30, 2025
New Mexico
1 review
0 helpful votes
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Grips but no glue
September 20, 2025
Updated review

Got my grips, but no glue. However there were no questions and the issue has been resolved.

Date of experience: September 2, 2025

It's all there
September 4, 2025
Previous review

It's all there. Finding it and selecting are difficult, but that's due to the large selection.

Date of experience: August 25, 2025
Colorado
1 review
0 helpful votes
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Had what I was looking for
September 20, 2025

Used website and loaded my motorcycle and what I was looking for. Pulled it right up

Date of experience: August 29, 2025
Utah
1 review
0 helpful votes
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No size info on one piece.
September 20, 2025
Updated review

The extended lever was exactly what I needed. The other lever looked right in the picture but no length info was provided. I took a chance on it. It is an inch or two too long but it works for now until I can find a replacement

Date of experience: September 10, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Ok, part description is missing some key info (length)...
September 9, 2025
Previous review

Ok, part description is missing some key info (length) so am ordering hoping it will work

Date of experience: August 30, 2025
Tennessee
1 review
0 helpful votes
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Great product fast shipping
September 20, 2025
Updated review

The product I received was as described.And was perfect

Date of experience: September 10, 2025

Great product and price!
September 6, 2025
Previous review

Great product and price!

Date of experience: August 27, 2025
Florida
2 reviews
0 helpful votes
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No what I expected
September 20, 2025

The shopping experience was good, but the products I am seeking do not seem to be available for my 2024 Goldwing DCT.

Date of experience: September 10, 2025