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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,678
This company responds to reviews on average within 5 days

Instant Feedback

73,483 reviews

We monitor reviews for authenticity

New Jersey
3 reviews
0 helpful votes
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Great purchase
June 25, 2024

Ordering was easy, delivery prompt & was exactly what I was looking for. Very happy with purchase. Would definitely order again from J& P cycle

Date of experience: June 15, 2024
New York
1 review
0 helpful votes
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Quick delivery
June 25, 2024
Updated review

Very satisfied. Quick delivery and everything was correct.

Date of experience: June 15, 2024

Motorcycle vest
April 26, 2024
Previous review

The product arrived downtime and in good condition the only common is the best run a little bit smaller than the chart size. Overall, happy with the product

Date of experience: April 16, 2024
Iowa
1 review
0 helpful votes
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Was great customer service
June 25, 2024

The manual it suggested for my bike was good for the motor but it did not have the wiring I needed to see for my bike and I would have given you a 4.9 star but it only had a four because the customer service was so great.

Date of experience: June 15, 2024
Virginia
1 review
0 helpful votes
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Buying a Front Tire
June 25, 2024

Price was competitive, tire was in stock, customer service was very professional and friendly, and the dealership received it in two days. It doesn't get any better than this. Thanks J&P!

V/r
Joseph

Date of experience: June 15, 2024
Nebraska
1 review
0 helpful votes
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New bearings
June 25, 2024

Great product, shipping could of been faster. Had to wait 7 days after I paid for it to ship out

Date of experience: June 15, 2024
Illinois
1 review
0 helpful votes
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Brake parts
June 25, 2024

Great help with your experienced Person online...Mr. Lex A

Date of experience: June 15, 2024
Georgia
1 review
0 helpful votes
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Good
June 25, 2024

Good things good good good good good good good things from the shop good

Date of experience: June 15, 2024
Kentucky
1 review
0 helpful votes
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Excellent company
June 25, 2024

Always quick and quality parts. A very dependable company for sure! I'll be back.

Date of experience: June 15, 2024
New Hampshire
1 review
0 helpful votes
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Satisfied
June 25, 2024

I have bought from J&P cycles a few times and I'm completely satisfied overall with quality of products and services

Date of experience: June 15, 2024
Missouri
1 review
0 helpful votes
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Had everything I was looking for! And many other things also

Date of experience: June 15, 2024

Had everything I was looking for!
June 14, 2024
Previous review

Had everything I was looking for!

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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What I ordered is what I got
June 25, 2024

A simple installation print with the products would be nice but I still haven't installed one of the items yet

Date of experience: June 15, 2024
Ohio
3 reviews
0 helpful votes
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My go to parts shop
June 25, 2024

Have bought from you guys for a long time, never any problems.

Date of experience: June 15, 2024
France
1 review
0 helpful votes
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Great products!
June 25, 2024

Awesome, all is great!
Great product for my Pan America!
Great Customer experience, You guys rock!
👍🏼

Date of experience: June 15, 2024
Hawaii
1 review
0 helpful votes
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A++++++++
June 25, 2024
Updated review

A+++.…,. X……………………………………………………………………………………………………..

Date of experience: June 14, 2024

Always have a good experience with jp cycles
April 12, 2024
Previous review

Always have a good experience with jp cycles

Date of experience: April 1, 2024
Wisconsin
1 review
0 helpful votes
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Good
June 25, 2024

Shipped was delayed. But received order. ####%%%%%%%<##<<<<<<<<<<<>>>><

Date of experience: June 14, 2024
Texas
2 reviews
4 helpful votes
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I received my package, very quickly, as usual. Packaging was severely damaged, however no damage to the product. Site description on the product was generally vague on fitment, but inline with manufacturer description. I competed purchasing, hoping it would fit, unfortunately it was no where close.

Date of experience: June 14, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Missouri
2 reviews
0 helpful votes
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Needed a battery, they had said battery. It was delivered quicker than going to a shop. Just now I found out that it probably wasn't a battery issue with the bike. At least I have a fresh battery for when I get it up again

Date of experience: June 14, 2024
California
2 reviews
0 helpful votes
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Great products
June 25, 2024

Was looking for a set of risers for my wife's bike, these were perfect.

Date of experience: June 14, 2024
Illinois
1 review
0 helpful votes
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Ordered tire and tube
June 25, 2024

Purchased and received in a timely manner a rear battleaxe tire and a tube for my royal enfield interceptor. Parts were well packaged and I installed the same day.
Handles much better than the kenda that was on it.

Date of experience: June 14, 2024
Connecticut
1 review
0 helpful votes
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Quality Plus
June 25, 2024

Excellent selection of motor parts at a reasonable price!

Date of experience: June 14, 2024