On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The item listed was for my bike, but unfortunately part does not match up
Fast easy transaction easy to navigate website plenty of choices for all of your needs!
Fast shipping & good customer service and all hd items are available in the store
Always have what I need for my old bike builds and projects! I appreciate your willingness to keep parts in stock for older models and not just the new ones!
Excellent. I received the tire within 2-3 days, took it over to J&P in Pigeon Forge and they mounted on my rim while I went to lunch, and it was ready when I stopped in immediately after lunch. Within 5 days the tire was ordered, received, mounted on the wheel and back on the bike.
I ordered through J & P Cycle's website, it was easy to order but when I went into the website again I got a "Something went wrong" so I called their customer service and the representative assured me the order went through.
You guys have done well getting me all my parts for my build. Thanks 👍
So far so good let's see how long it takes
Great! Awesome! Sweet! L to many word requirements seven more
Was not the part for my bike. Even though I used the search for parts for my bike.
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] so we can assist you and make this right.
Order a pair of handle bar grips all ready put them on should have done this a couple years ago they seem to take some of vibration out.
Order process was smooth and the delivery was on time. I'm happy with the product!
Everything is all good. Been working with you guys for over 15 years.
I purchased two batteries for my old RD350 motorcycles and the site worked well, the batteries arrived quickly and worked.
Easy to navigate and find parts. Having my bike "stored" makes finding stuff quicker.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] so we can assist you and make this right.