Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,906
quality
23,946
This company responds to reviews on average within 4 days

Instant Feedback

74,245 reviews

We monitor reviews for authenticity

Texas
2 reviews
0 helpful votes
Follow dennis W.
Unfollow dennis W.
Share Review
Report Review

Great
June 29, 2024

Always have the parts I need in stock. Great service and fast shipping and the exact part that was ordered and if you order something wrong or did not know what you need they have a staff that's more than happy to help.

Date of experience: June 19, 2024
Wisconsin
1 review
0 helpful votes
Follow Anthony Y.
Unfollow Anthony Y.
Share Review
Report Review

Shipping was a little slow
June 29, 2024

Membership benefits qualify for free two-Day shipping. I ordered on a Friday and received on a Tuesday. It's the reason for only 3 stars.

Date of experience: June 19, 2024
Kimberly E. J&P Cycles Rep
over a year old

RPM 2 day shipping is based on business days. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Kansas
1 review
0 helpful votes
Follow GEORGE W.
Unfollow GEORGE W.
Share Review
Report Review

?
June 29, 2024

Everything looks good have not installed the items yet. Have not contacted J&P cycles yet on any issues.

Date of experience: June 19, 2024
Florida
2 reviews
0 helpful votes
Follow Michelle D.
Unfollow Michelle D.
Share Review
Report Review

Love everything about J & P Cycles! Will absolutely use as my #1 go to for everything motorcycle in the future

Date of experience: June 19, 2024
Washington
1 review
0 helpful votes
Follow Sudeeth X.
Unfollow Sudeeth X.
Share Review
Report Review

I'm happy with the way parts
June 29, 2024

And it's delivered fast and easy to get in the order thank you guys

Date of experience: June 19, 2024
Arizona
1 review
0 helpful votes
Follow Rebecca T.
Unfollow Rebecca T.
Share Review
Report Review

Easy to navigate
June 29, 2024

No issues, site was easy to find items and the check out was fast.

Date of experience: June 19, 2024
Florida
2 reviews
0 helpful votes
Follow Jeff K.
Unfollow Jeff K.
Share Review
Report Review

The product worked great. One person brake bleed is the best. Shipping to a little over a week, that could improve

Date of experience: June 19, 2024
California
2 reviews
0 helpful votes
Follow Ian A.
Unfollow Ian A.
Share Review
Report Review

Just what I needed
June 29, 2024

Great job J&P cycle, shipping was fast and on time. Good product. Perfect fit.

Date of experience: June 18, 2024
Colorado
1 review
0 helpful votes
Follow Dennis U.
Unfollow Dennis U.
Share Review
Report Review

NICE HELMET
June 29, 2024

HELMET FITS AND LOOKS GREAT. USED IT RIGHT AWAY ON A 400 MILE RIDE. DID NOT NEED THE VISOR DURING THE RIDE THIS TIME

Date of experience: June 18, 2024
Texas
1 review
0 helpful votes
Follow Gay Q.
Unfollow Gay Q.
Share Review
Report Review

Voltage regulator for 2005 FLSTFI
June 29, 2024

I came on time and worked well. Solved my problem and got me back in the wind.

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
Follow Adam C.
Unfollow Adam C.
Share Review
Report Review

Awesome as always
June 29, 2024

J&P is my go to for most of the things I want for my bike. Experts are always on hand to assist with any questions and offer opinions. Shipping is fast. Love this company.

Date of experience: June 18, 2024
North Carolina
1 review
0 helpful votes
Follow Lamar Q.
Unfollow Lamar Q.
Share Review
Report Review

Arrived on time and in good condition. Online assistance was great

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Juice M.
Unfollow Juice M.
Share Review
Report Review

See the title... From ordering to receiving my vest to this follow up email😎.

Date of experience: June 18, 2024
Florida
1 review
0 helpful votes
Follow Travis J.
Unfollow Travis J.
Share Review
Report Review

Got some speakers for my Harley
June 29, 2024
Updated review

Great support the guy I talked to helped me with my questions and was very helpful

Date of experience: June 18, 2024

Great as always
December 1, 2023
Previous review

Great as always

Date of experience: November 30, 2023
Colorado
1 review
0 helpful votes
Follow james N.
Unfollow james N.
Share Review
Report Review

HD = hundred dollars
June 28, 2024

Went to HD dealer for a new key ignition switch, that'll be $87 plus tax and shipping, should be a couple of weeks.

Went to j&p and spent $25...
THANK YOU GUYS

Date of experience: June 18, 2024
Alabama
1 review
0 helpful votes
Follow Christopher G.
Unfollow Christopher G.
Share Review
Report Review

Can and components for M8 117
June 28, 2024

Easy to find what I was looking for, ordered and all was well packaged and delivered in just a couple days

Date of experience: June 18, 2024
Pennsylvania
1 review
0 helpful votes
Follow Brian V.
Unfollow Brian V.
Share Review
Report Review

Pleased
June 28, 2024

Great selection of part and got them quickly will definitely buy from you again

Date of experience: June 18, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Vincent I.
Unfollow Vincent I.
Share Review
Report Review

Mirrors
June 28, 2024

Everybody's there ready to help you. On whatever you need. They're great.

Date of experience: June 18, 2024
Georgia
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Axle for purchased
June 28, 2024

Saved me with a frustrated customer due to a back ordered part

Date of experience: June 18, 2024
Illinois
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

The headlight spreads across the entire road and then some, the bright setting is essentially a spot light that shines in the middle of said beam. I haven't got the turn signals working correctly yet, they only light up and do not strobe but I'm sure I'll figure it out tonight.

Date of experience: June 18, 2024