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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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No problems and everything was as described. J&P had my Ciro frame mount highway peg hardware when Ciro themselves did not
Needed a moped tire 130/90-10. Typed in the size I needed popped right up, quick and easy. Was hoping for it to arrive by the 3rd business day after ordering. Ordered on a Sunday and it arrived on Thursday, not to disappointing. In the end got what I ordered and it went together great
The seat is comfortable and flows with the lines of my bike. I couldn't be happier.
Great timing and response
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We were greeting at the door, they took time to help us, and found what we needed.
Great stuff loved it worked great for my bike. The heavy duty progressive shocks are perfect
Helmets I bought did not work out and they took them back with out any problems
Excellent! Was able to call in and talk about the product and ask about it and how it would work and I was actually able to talk to you in human being absolutely amazing!
Good. Easy to navigate. Order arrived on time and in good condition.
Great product, Super fast shipping. Always great service for your company
Thanks for the products & service…………………………………………………
Was told it would arrive on a certain day and finally showed up 3 days later.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
The diameter of the left slip on was too large (I didn't notice at first) and the tube was crushed by the clamp on installation. The fitment guide needs to updated.
Item: P*******
I have been riding motorcycles for 45 years and in my 45 years I found JP Cycles and that was the beginning of seeing how much I could achieve and alter my motorcycle to be exactly what I needed and wanted it to be. JP folks are the most knowledgeable and best customer service folks to work with and I thank you all..
Did not end up needing the rear master cylinder and will need to return. Will need info on returning.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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