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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,391
This company responds to reviews on average within 5 days

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72,610 reviews

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Colorado
1 review
0 helpful votes
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Hard to find.
September 29, 2025
Updated review

Windshield did come with a small crack. Installed anyway as I needed windshield. Works great and after 400 miles no extension of crack.

Date of experience: September 18, 2025

Fast and easy, if part is not out of stock
September 17, 2025
Previous review

Fast and easy, if part is not out of stock.

Date of experience: September 7, 2025
South Carolina
1 review
0 helpful votes
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Motorcycle battery
September 29, 2025

Someone posted that the battery came without acid but that was not the case. Shipping was fast and accurate. Great service from J&P cycles.

Date of experience: September 18, 2025
Georgia
2 reviews
0 helpful votes
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Easy shopping by model. Best quality ones i could find. Good price, fast secure shipping.

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Nice shorty risers
September 28, 2025

Smooth transaction, have yet to install but everything looks as described.

Date of experience: September 18, 2025
New York
1 review
0 helpful votes
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Arlen Ness bushing kit
September 28, 2025

Searched for poly bushing kit for new bars. J & P had a great price. Here we are.

Date of experience: September 18, 2025
Pennsylvania
1 review
0 helpful votes
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Bringing a new light on the bike
September 28, 2025

The order came in four days but when I opened it the headlight box was mislabeled, instead of a chrome 7" halo it was a black out. I called customer service was excellent and sent out the chrome light two day express. Since receiving everything all are installed and I'm very pleased with the results. Thanks for the quick response.

Date of experience: September 12, 2025
Ohio
1 review
0 helpful votes
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Consistently dependable
September 28, 2025

I've used J&P for years. They always deliver the products as described, as promised. They have a great tech department for those times you have questions or are just looking for advice.

Date of experience: September 18, 2025
North Carolina
1 review
0 helpful votes
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Exactly what I needed.
September 28, 2025

I needed 2 brackets and a wiring harness. Harley wanted more for the harness than what I was able to get all of from J&P for. It was the same stuff. Worked exactly how it was supposed to.

Date of experience: September 18, 2025
Iowa
1 review
0 helpful votes
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Fast and great service
September 28, 2025

Great bag at a good price. Just what I was looking for.

Date of experience: September 18, 2025
Michigan
1 review
0 helpful votes
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All good
September 28, 2025

Only thing I was disappointed about the order that I believe they were sent from two different locations, but I couldn't do one without the other. No biggie just was excited to get it done but couldn't. But good experience just me being in patient

Date of experience: September 18, 2025
California
1 review
0 helpful votes
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Always there
September 28, 2025

Just want to say if I need a part you guys always have it. Comfort and reliability

Date of experience: September 18, 2025
Georgia
1 review
0 helpful votes
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Needed new brakes
September 28, 2025
Updated review

My order came pretty quick. I haven't installed them on my bike at the moment. Real busy.

Date of experience: September 18, 2025

The military discount goes through too much to verify
September 16, 2025
Previous review

The military discount goes through too much to verify

Date of experience: September 6, 2025
Florida
1 review
0 helpful votes
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Arlen Ness Passenger Floorboard mounts
September 28, 2025

Overall very satisfied. Quick delivery and product arrived as expected. My only recommendation is that Arlen Ness should include instructions in all orders.

Date of experience: September 18, 2025
South Carolina
1 review
0 helpful votes
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Outstanding!
September 28, 2025

Ordering was easy the price was rite and delivery was quick!

Date of experience: September 18, 2025
Washington
1 review
0 helpful votes
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Overall good experience
September 28, 2025

Over all it was good. I did have some issues with fed ex (the shipper) either delaying my shipment, changing the delivery date or not having a delivery date at all. One thing I will note is the 3 items I bought were shipped in 2 separate orders when they could have easily fit in one.

Date of experience: September 12, 2025
Illinois
1 review
0 helpful votes
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Twin cam lifters
September 28, 2025

Very happy with you product but FedEx was supposed to deliver on Saturday they're tracking said nobody was home so they didn't leave the lifters. That was not true. They did not come by on Saturday. They didn't deliver the lifters until Tuesday. On Tuesday I didn't check to see if anyone was at home. I just threw the package on the porch. Not very happy with FedEx.

Date of experience: September 17, 2025
Oklahoma
1 review
0 helpful votes
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I can depend on Y'all!
September 28, 2025
Updated review

Ya'll rock on! You deliver faster than most Co. And You are always helpful. Keep up the great service! THANKS

Date of experience: September 17, 2025

Ya'll rock I always get great service
September 13, 2025
Previous review

Ya'll rock I always get great service. Very fast service and always helpful! Thank Ya'll

Date of experience: September 3, 2025
Tennessee
1 review
0 helpful votes
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Handlebars were exactly what I needed along with the risers, everything fit perfectly.

Date of experience: September 17, 2025
Missouri
1 review
0 helpful votes
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Kuryakan smoke lens kit
September 28, 2025

The bulbs that came with kit were not blinker bulbs. So the blinkers would not operate. Fitment of one fender tip lens was a bad fit

Date of experience: September 17, 2025
Georgia
1 review
0 helpful votes
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Parts
September 28, 2025

The very best product and very fast delivery. I am very happy with the price.
Thanks I will order again.

Date of experience: September 17, 2025