Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Windshield did come with a small crack. Installed anyway as I needed windshield. Works great and after 400 miles no extension of crack.
Fast and easy, if part is not out of stock.
Someone posted that the battery came without acid but that was not the case. Shipping was fast and accurate. Great service from J&P cycles.
Easy shopping by model. Best quality ones i could find. Good price, fast secure shipping.
Smooth transaction, have yet to install but everything looks as described.
Searched for poly bushing kit for new bars. J & P had a great price. Here we are.
The order came in four days but when I opened it the headlight box was mislabeled, instead of a chrome 7" halo it was a black out. I called customer service was excellent and sent out the chrome light two day express. Since receiving everything all are installed and I'm very pleased with the results. Thanks for the quick response.
I've used J&P for years. They always deliver the products as described, as promised. They have a great tech department for those times you have questions or are just looking for advice.
I needed 2 brackets and a wiring harness. Harley wanted more for the harness than what I was able to get all of from J&P for. It was the same stuff. Worked exactly how it was supposed to.
Only thing I was disappointed about the order that I believe they were sent from two different locations, but I couldn't do one without the other. No biggie just was excited to get it done but couldn't. But good experience just me being in patient
Just want to say if I need a part you guys always have it. Comfort and reliability
My order came pretty quick. I haven't installed them on my bike at the moment. Real busy.
The military discount goes through too much to verify
Overall very satisfied. Quick delivery and product arrived as expected. My only recommendation is that Arlen Ness should include instructions in all orders.
Ordering was easy the price was rite and delivery was quick!
Over all it was good. I did have some issues with fed ex (the shipper) either delaying my shipment, changing the delivery date or not having a delivery date at all. One thing I will note is the 3 items I bought were shipped in 2 separate orders when they could have easily fit in one.
Very happy with you product but FedEx was supposed to deliver on Saturday they're tracking said nobody was home so they didn't leave the lifters. That was not true. They did not come by on Saturday. They didn't deliver the lifters until Tuesday. On Tuesday I didn't check to see if anyone was at home. I just threw the package on the porch. Not very happy with FedEx.
Ya'll rock on! You deliver faster than most Co. And You are always helpful. Keep up the great service! THANKS
Ya'll rock I always get great service. Very fast service and always helpful! Thank Ya'll
Handlebars were exactly what I needed along with the risers, everything fit perfectly.
The bulbs that came with kit were not blinker bulbs. So the blinkers would not operate. Fitment of one fender tip lens was a bad fit
The very best product and very fast delivery. I am very happy with the price.
Thanks I will order again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

