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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Everything fit and was what I expected. Will continue to buy from J&P Cycles.
I would've liked to of shipped all three orders through FedEx. My town does not deliver USPS to my house.
Ordered some spark plugs for my 1999 1200 sportster and they came asap and with no issues.
I've been using J&P for years and not once have I had a problem. Quality products, quality service and prompt deliveries.
I didn't receive my package due to a post office issue and Daniel was assisting me and very helpful and very responsive. I give his customer service 5 stars.
Purchased the break pads for my 99 Ultra Classic. I have only been able to ride twice since putting them on, so far so good.
Quality stuff,easy website,, great selection and semi fast shipping,lol. Will be doing return business
Called in for a replacement and they handled it very nicely and quickly!
I've been rebuilding my 83 FXRT and J&P has a lot of the parts I need at great prices. I will continue to come back to J&P for all my motorcycle needs.
Smooth transaction and good prices. Both items are high quality.
Ordered part and it shipped out immediately! Super fast shipping!
Why is it he only gets it 90% right and the customer has to have the skill and tools to make it fit?
Item shipped quickly. Did not work for Suzuki motors but I modified it to make it work
Easy website to navigate and search for parts. I like the GREEN bar to confirm fitment.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

