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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,498
This company responds to reviews on average within 5 days

Instant Feedback

72,927 reviews

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Arizona
1 review
0 helpful votes
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On time delivery!
September 16, 2024

Everything fit and was what I expected. Will continue to buy from J&P Cycles.

Date of experience: September 6, 2024
Washington
1 review
0 helpful votes
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I would've liked to of shipped all three orders through FedEx. My town does not deliver USPS to my house.

Date of experience: September 6, 2024
Iowa
1 review
0 helpful votes
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Fast and Smooth
September 16, 2024

Ordered some spark plugs for my 1999 1200 sportster and they came asap and with no issues.

Date of experience: September 6, 2024
South Carolina
3 reviews
0 helpful votes
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Top Notch
September 16, 2024

Bags look fantastic. So happy with this purchase. I found this deal in my email and snapped it up.

Date of experience: September 6, 2024
Ohio
1 review
0 helpful votes
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As expected
September 16, 2024

Product arrived in the stated time range. Product was as expected.

Date of experience: September 6, 2024
Oklahoma
2 reviews
0 helpful votes
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WOW
September 16, 2024

Great product as always. Keep up the good work. Thank you for the great customer service.

Date of experience: September 6, 2024
Connecticut
1 review
0 helpful votes
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I'm always a satisfied customer
September 16, 2024

I've been using J&P for years and not once have I had a problem. Quality products, quality service and prompt deliveries.

Date of experience: September 6, 2024
Colorado
1 review
0 helpful votes
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Garage lights
September 16, 2024

Lots of nice products that you normally do not see on other sites

Date of experience: September 6, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent customer service
September 16, 2024

I didn't receive my package due to a post office issue and Daniel was assisting me and very helpful and very responsive. I give his customer service 5 stars.

Date of experience: September 6, 2024
New Jersey
2 reviews
0 helpful votes
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Break pads
September 16, 2024

Purchased the break pads for my 99 Ultra Classic. I have only been able to ride twice since putting them on, so far so good.

Date of experience: September 6, 2024
California
2 reviews
0 helpful votes
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Great purchase,, love JP,!
September 16, 2024

Quality stuff,easy website,, great selection and semi fast shipping,lol. Will be doing return business

Date of experience: September 5, 2024
Texas
1 review
0 helpful votes
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Nice!
September 16, 2024

Good business! But Why do you need at least 50 characters to make standard review ffs?🤦

Date of experience: September 5, 2024
Washington
2 reviews
0 helpful votes
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Great customer service
September 16, 2024

Called in for a replacement and they handled it very nicely and quickly!

Date of experience: September 5, 2024
Virginia
3 reviews
0 helpful votes
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83 FXRT Turn Signals
September 16, 2024

I've been rebuilding my 83 FXRT and J&P has a lot of the parts I need at great prices. I will continue to come back to J&P for all my motorcycle needs.

Date of experience: September 5, 2024
Nevada
1 review
0 helpful votes
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Sensor
September 16, 2024

Ordered a intake temp sensor, was here in 2 days and fixed my problem!

Date of experience: September 5, 2024
Iowa
2 reviews
0 helpful votes
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Smooth transaction and good prices. Both items are high quality.

Date of experience: September 5, 2024
Illinois
1 review
0 helpful votes
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5 star company to deal with!
September 16, 2024

Ordered part and it shipped out immediately! Super fast shipping!

Date of experience: September 5, 2024
California
1 review
0 helpful votes
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Taiwan Tedd strikes again!
September 15, 2024

Why is it he only gets it 90% right and the customer has to have the skill and tools to make it fit?

Date of experience: September 5, 2024
Florida
1 review
0 helpful votes
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Oxygen sensor socket
September 15, 2024

Item shipped quickly. Did not work for Suzuki motors but I modified it to make it work

Date of experience: September 5, 2024
District of Columbia
1 review
0 helpful votes
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Easy website to navigate and search for parts. I like the GREEN bar to confirm fitment.

Date of experience: September 5, 2024