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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyβs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Well, I ordered to kickstand springs for my '04 Road King but forgot to update the address before I clicked "Buy".
I called customer service and the person that helped me went above and beyond to help me.
I'm so appreciative of their understanding and the work they put in to help me.
Fast shipping, easy payment process and the website was easy to navigate.
Easy shopping quick checkout free shipping.
The right product at the best price. Delivered on time as promised.
Looks too be an exact match to replace my old 70s harley taillight with the new led one. Excited to see if it works out
Easy to order. Always have good experience when placing an order. Have been using J and P for over 10 years now and never had an issue.
I my tire was delivered fast, I was pleased with the product and service.
Experience was good but when I got my order parts were missing and looked like it had been ordered before wrapping was all ripped open who ever picked order should atleast check product before shipping.
Ordered online, parts fit right and ordering was simple and easy. Couldn't have been better.
It took a few day for them to ship my order. No the 24 hours they advertised
I was trying to service my bike myself for the first time before an important charity ride. I needed this tool to get it done. I received it earlier than expected and was able to get it done!
I had to return my chaos for a smaller size. Processes was simple! Thank you for great customer service!
The bolts that are supposed to bolt right on brake cylinder do not. Different bolt pattern. To make product work you have to try to find correct bolts which is a lot harder than you would think. Product still sitting on work bench, not on my bike, so DOESN'T fit my bike.
I am happy with my order and the care you take on delivery and follow up on my satisfaction!
Or was well packaged and shipped in a timely manner!
I had one issue with the saddle bag rest slot in the Fat bars being a little bent on two edges. Easy fix.
Send me another 10% off code.
I will buy more gear for my 1981 Harley Davidson FXS Low Rider.
Waiting on the 10% off code.
They had what I needed in stock, and it arrived in the estimated time
Fast shipping and great product I will definitely be doing business here again. I highly recommend this place
It is hard to find Vintage Parts at J&P now. They have reduced what they carry a good deal. The part I did order, was not as described and I returned it. J&P is a very good company to deal with though. I have bought form them for many years.
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Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

