Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great helmets at a great price! Fast Shipping! Appreciate that we can get high quality helmets at a lower price point
The shop my ride feature makes finding everything I need fast and efficient as possible with a selection of part's to choose from The shipping cost and time on delivery are great as well 10/10 would recommend
Found the right part. Good reviews and quality. Will by from this site again. Shipping was good quality as well. No damages to box's.
Great love jp cycles Everything I have ordered from JP Cycles has been the right part and worked great in bike. Will be ordering alot more parts
Always a pleasure using J&P Cycles. Good prices, great deals, and fast delivery.
Was purchasing a 260 back tire, J&P price matched the tire for me with no questions asked. Would rather buy for a reputable company like J&P and know I'm going to get what I ordered!
Package arrived undamaged, well wrapped and didn't take long for a international delivery.big thumb up.
I am supposed to be getting two day guaranteed shipping on all items but it seems that all of the recent orders I have placed have been arriving anywhere between 4-6 days. I'm not sure why I paid the $39 bucks because even simple stock fluid change kits took 4 days to arrive. We'll see what happens next order if it changes?
Shopping not everyday is my experience but jays new part items meet the price.
Very helpful in answering my product questions and shipped the product fast
Easy and quick shopping experience. Received exactly what I ordered.
Excellent product, did exactly what i wanted. Ordered from JP on sale and got them within 24 hrs of order received.
I recently ordered a clutch and front brake levers for my Harley on Amazon and it said they would fit, they did not, ordered from here and they were right
I ordered a set of Avon air grips and came in as described very pleased with order and very quick shipping.
Had a email saying they didn't have my address. I put my address in the fields and they still didn't have the right address
Great quality, the chrome is perfect. Fit perfectly and looks amazing.
Ordering was easy. Had no issues. The only thing I was not happy about. The item was out of stock and I was never notified when it was in stock.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Very quick and easy to find exactly what I needed. Thanks for quick shipping.
Quick and easy right parts available! Just like the original!
Always happy with j-p cycles. Never disapointed with what i have ordered or the delivery
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.