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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,454
This company responds to reviews on average within 5 days

Instant Feedback

72,794 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Helmets
September 26, 2024

Great helmets at a great price! Fast Shipping! Appreciate that we can get high quality helmets at a lower price point

Date of experience: September 16, 2024
Michigan
1 review
0 helpful votes
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Satisfaction guarantee!
September 26, 2024

The shop my ride feature makes finding everything I need fast and efficient as possible with a selection of part's to choose from The shipping cost and time on delivery are great as well 10/10 would recommend

Date of experience: September 16, 2024
Nebraska
1 review
0 helpful votes
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Good experience
September 26, 2024

Found the right part. Good reviews and quality. Will by from this site again. Shipping was good quality as well. No damages to box's.

Date of experience: September 16, 2024
South Carolina
1 review
0 helpful votes
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2018 Street Glide Special
September 26, 2024

Great love jp cycles Everything I have ordered from JP Cycles has been the right part and worked great in bike. Will be ordering alot more parts

Date of experience: September 16, 2024
Texas
1 review
0 helpful votes
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Never Disappointed
September 26, 2024

Always a pleasure using J&P Cycles. Good prices, great deals, and fast delivery.

Date of experience: September 16, 2024
Tennessee
1 review
0 helpful votes
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Excellent customer service.
September 26, 2024

Was purchasing a 260 back tire, J&P price matched the tire for me with no questions asked. Would rather buy for a reputable company like J&P and know I'm going to get what I ordered!

Date of experience: September 16, 2024
Australia
1 review
0 helpful votes
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Very efficient service
September 26, 2024

Package arrived undamaged, well wrapped and didn't take long for a international delivery.big thumb up.

Date of experience: September 16, 2024
North Dakota
2 reviews
0 helpful votes
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Preferred shipping-Not!
September 26, 2024

I am supposed to be getting two day guaranteed shipping on all items but it seems that all of the recent orders I have placed have been arriving anywhere between 4-6 days. I'm not sure why I paid the $39 bucks because even simple stock fluid change kits took 4 days to arrive. We'll see what happens next order if it changes?

Date of experience: September 16, 2024
California
1 review
0 helpful votes
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Friendly delivered respectively
September 26, 2024

Shopping not everyday is my experience but jays new part items meet the price.

Date of experience: September 15, 2024
Wyoming
2 reviews
0 helpful votes
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Very helpful
September 26, 2024

Very helpful in answering my product questions and shipped the product fast

Date of experience: September 15, 2024
Illinois
1 review
0 helpful votes
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Good stuff
September 26, 2024

Easy and quick shopping experience. Received exactly what I ordered.

Date of experience: September 15, 2024
Rhode Island
1 review
0 helpful votes
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Progressive 412
September 26, 2024

Excellent product, did exactly what i wanted. Ordered from JP on sale and got them within 24 hrs of order received.

Date of experience: September 15, 2024
Kansas
1 review
0 helpful votes
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Right parts
September 26, 2024

I recently ordered a clutch and front brake levers for my Harley on Amazon and it said they would fit, they did not, ordered from here and they were right

Date of experience: September 15, 2024
North Carolina
2 reviews
0 helpful votes
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Avon Grips
September 26, 2024

I ordered a set of Avon air grips and came in as described very pleased with order and very quick shipping.

Date of experience: September 15, 2024
Kansas
1 review
0 helpful votes
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To late to use
September 26, 2024

Had a email saying they didn't have my address. I put my address in the fields and they still didn't have the right address

Date of experience: September 15, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Pennsylvania
1 review
0 helpful votes
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Engine guard (crash bar)
September 25, 2024

Great quality, the chrome is perfect. Fit perfectly and looks amazing.

Date of experience: September 15, 2024
New York
1 review
0 helpful votes
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I'm satisfied
September 25, 2024

Ordering was easy. Had no issues. The only thing I was not happy about. The item was out of stock and I was never notified when it was in stock.

Date of experience: September 15, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Louisiana
1 review
0 helpful votes
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Very satisfied
September 25, 2024

Very quick and easy to find exactly what I needed. Thanks for quick shipping.

Date of experience: September 15, 2024
West Virginia
1 review
0 helpful votes
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Quick and easy right parts available! Just like the original!

Date of experience: September 15, 2024
California
1 review
0 helpful votes
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Always happy with j-p cycles
September 25, 2024

Always happy with j-p cycles. Never disapointed with what i have ordered or the delivery

Date of experience: September 15, 2024