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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,230 reviews

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North Carolina
1 review
0 helpful votes
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Harley parts
September 29, 2024
Updated review

Good stuff at a good price.i was able to search and find what i was looking for.

Date of experience: September 19, 2024

So far so good
September 27, 2024
Previous review

So far so good

Date of experience: September 17, 2024
Oklahoma
1 review
0 helpful votes
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Not what I ordered
September 29, 2024

I ordered a part for a 1987 harley davidson classic ultra glide. The part I received was for a 1982 to 1986. So I ordered the correct part again and once again it is incorrect. I will not place a 3rd order.

Date of experience: September 19, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]

Connecticut
1 review
0 helpful votes
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Excellent,have many bikes to maintain,great place to take care of those needs,do you also have catalogue for vintage hondas

Date of experience: September 18, 2024
Texas
1 review
0 helpful votes
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.
September 29, 2024
Updated review

...

Date of experience: September 18, 2024

Quick and easy and outstanding customer services
March 3, 2024
Previous review

Quick and easy and outstanding customer services

Date of experience: March 3, 2024
Illinois
1 review
0 helpful votes
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Brake parts
September 29, 2024

Purchased rear brake light switch, rear brake pads & rear brake master cylinder rebuild kit for my 07 Street Glide. All parts fit & perform as expected.

Date of experience: September 18, 2024
Kansas
1 review
0 helpful votes
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Very pleased and happy with item ordered
September 29, 2024

Very pleased with the experience with J&P Cycle. Got exactly what I ordered

Date of experience: September 18, 2024
Pennsylvania
1 review
0 helpful votes
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Simple and fast
September 29, 2024

Always easy to find the parts I need. Nice to deal with a company that actually has items in stock which allows for super fast delivery.

Date of experience: September 18, 2024
Vermont
1 review
0 helpful votes
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Wind screen for our bike
September 29, 2024

It was an easy purchase and a quick delivery. Installation was not difficult at all

Date of experience: September 18, 2024
Delaware
1 review
0 helpful votes
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JP Cycle hits another homer
September 29, 2024

My new saddleman solo seat was delivered fast, as always, and the seat is a great addition to my 2023 heritage, conforms to the shape of the frame. Stiff yet comfy. No doubt it will break in. Only put maybe 200 miles on the new seat.

Date of experience: September 18, 2024
Alabama
1 review
0 helpful votes
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Awesome!
September 29, 2024

Wonderful just what I asked for. Come fast and just what I ask for. Great

Date of experience: September 18, 2024
New York
1 review
0 helpful votes
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Tire and tube
September 29, 2024

Fast delivery and good quality products no complaints from me

Date of experience: September 18, 2024
Nebraska
1 review
0 helpful votes
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Quick and in good order
September 29, 2024

Order was received and quickly delivered and was not damaged

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Buying tires online
September 28, 2024

Buying the Dunlop tires from J&Ps online services was easy, quick, and simple. Plus, the free shipping is great 👍

Date of experience: September 18, 2024
Ohio
1 review
0 helpful votes
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Hogworkz lowering kit
September 28, 2024

Ordered the Hogworkz 1"-3" lowering kit for my '06 Road King. Arrived on time and packaged well. Installed in less than 20 minutes. Set it to the 2" lowered height. I'm 5' 8" and now it feels amazing! Thanks Hogworkz!

Date of experience: September 18, 2024
Massachusetts
1 review
0 helpful votes
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BEST PRICES
September 28, 2024

J&P Cycles is my go to place for all my motorcycle needs. Best prices around, reputable and quickshipping!

Date of experience: September 18, 2024
Tennessee
1 review
0 helpful votes
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Fantastic!
September 28, 2024

Thank you for your place of business. It's hard trying to find parts for Older Models Bikes, but I'm so glad I came across your place. Thanks and have a great day.

Date of experience: September 18, 2024
Nebraska
1 review
0 helpful votes
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Delivery
September 28, 2024

I recently purchased a J&P branded clutch plate for my custom built "Sick-Boy" Entertainer from J&P in Sturgis, SD. The store was clean and well-organized. The staff is generally knowledgeable and helpful in assisting me with selecting parts. The clutch plate arrived within three business days, as promised. The installation process was straightforward, and the new clutch has significantly improved the performance of my vehicle. I would highly recommend this product and store to anyone in need of automotive parts.

Date of experience: September 18, 2024
North Carolina
1 review
0 helpful votes
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Delivery was quick
September 28, 2024

I placed the order & received quickly
Everything was there & undamaged.
Happy with my order.

Date of experience: September 18, 2024
South Carolina
3 reviews
0 helpful votes
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Only thing I did not like he charge me a two dollar to recycle you are not recycling it

Date of experience: September 18, 2024
Michigan
2 reviews
0 helpful votes
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Excellent service.
September 28, 2024

Long time customer, always great service and great prices.

Date of experience: September 18, 2024