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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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The parts arrived quicker then expected thank you very much for a great service...
Ordered rocker box gasket kit and got something totally different. Returned order and ordered again and the same thing happened. Didn't come with umbrella valves like what was shown on the Internet. Very disappointed!
Usually great, and fast. This round was a little slower, but overall good
I needed a harley dash kit that was to be modified for a custom build and J&P had what I wanted at a good price. Shipping was very quick.
I needed some tires, tubes and rim straps. They had what I wanted at good prices. They weren't shipped together, which was fine, but it would have been nice if they would have told me that were going to ship that way.
Found what I needed quickly and ordered it got it in 2 days thanks j&p
Normal nothing extraordinary I didn't get anything special they didn't rush it. I didn't get free shipping. Some of the coupons are for 10% off. We're only for certain items not for the items I wanted to buy so it's just a regular experience.
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Great experience
I would highly recommend to my friends
Everything went smoothly with the order
So far so good, was delivered pretty quick, got a good deal as well
Easy to buy on line with my bike info so i knew immediately about proper fitment
Happy with experience good item good transaction will buy again
Have ordered several different parts always delivered on time rode up to their store great people very friendly and helpful
Great products fast delivery have ordered alot stuff from jp's no complaints at all
Of the five or six items that I ordered, two did not fit, although they were said to fit my 84 FLH: the trip meter reset knob is too short and the thermometer dipsticks are too long. I bent the probes so they would fit, but I suspect I have compromised the accuracy of the thermometers by doing that.
I wanted to buy just the windshield replacement not an extra $100 worth of hardware I didn't need it but I had to buy it anyway just to get the plastic replacement shield
Had everything I was looking for,except 1 item which was out of their control.
Looking forward to my next purchase here. Got everything I needed here.
Fast shipping and reasonable prices outstanding customer service
Any time I need a fresh set of tires, I always choose J&P. It's the only site I've ordered tires from that's never sent me an old set or a set with any issues. And the customer service is always super helpful and friendly, you can tell they ride as well.
I got exactly what I expected. The delivery was fast and the product description was spot on
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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