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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Not as easy to find as you would think, very happy to find this one through J&P cycles
Everything was fine, received correct order and items shipped fast.
The headlight assembly was easy to shop for and check out was simple. Custom dynamics really dropped the ball on how these headlights are installed and sold. Installation was finicky, instructions and bolt patterns/sizes were unclear, and it added hours to the installation. Why is the spacer not included with the bracket already? Why is there no gasket included to go around the headlights to protect amplifiers?
Have purchased many things and everything i order is shipped quickly and packaged well. Will definitely purchase from again. Thanks
Purchased a seat for a sportser. Fit perfect and feels great.
Headlight did not work out of the box, sent in and instead of replacing it they just wanted to refund my purchase. Taillight said it was plug and play. I need to wire in several wires to make it work. Not impressed
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
JP offers good products at a fair price. Delivery is timely & great selection of products.
First off I'm happy with what I received, however shipping was slow with no communication of when shipped or delivered. To top it of my order of a small clip and some screws, both packaged in small zip lock bags, were shipped in a large box measuring 14"x16"x7".
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Buying went well. Just curious why I was not told item was back in stock after making 2 requests.
The license back plate is too big for the frame. I've got to try and hacksaw it smaller.
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Great service, fast. Efficient. And was easy to navigate the site
The parts arrived quicker then expected thank you very much for a great service...
Ordered rocker box gasket kit and got something totally different. Returned order and ordered again and the same thing happened. Didn't come with umbrella valves like what was shown on the Internet. Very disappointed!
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Usually great, and fast. This round was a little slower, but overall good
I needed a harley dash kit that was to be modified for a custom build and J&P had what I wanted at a good price. Shipping was very quick.
I needed some tires, tubes and rim straps. They had what I wanted at good prices. They weren't shipped together, which was fine, but it would have been nice if they would have told me that were going to ship that way.
Found what I needed quickly and ordered it got it in 2 days thanks j&p
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.