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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Rinehart Exhaust Tips
December 21, 2024

Great price! Tips looked great! Called to confirm fitment prior to ordering. Very helpful staff!

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Fed ex sucks
December 21, 2024

Tires were sent shortly after ordered, but Fed-ex had issues. Shipment continue to be late and attempting to contact or get info from
Fed-ex is impossible.

Date of experience: December 11, 2024
California
1 review
0 helpful votes
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J&P Cycles delivered, but FedEx didn't
December 21, 2024

The tire was sent out in a timely manner, but FedEx delivered to the wrong address. They took a picture of the tire, but it wasn't my house. So, I drove around the neighborhood looking for it, and found it a block away. Went through the FedEx automated system, but there was no option for delivery to the wrong address
I ended up going to the door of where it was at and knocking, but no one answered. Saw that they had Ring cameras, so I took the tire, held it up, so the Ring camera could record that it was supposed to go to my address. Total BS that I had to do that.

Date of experience: December 7, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Virginia
1 review
0 helpful votes
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Rinehart black end caps
December 21, 2024
Updated review

Had delivery issues with FEDEX. Package arrived in my city of Hampton and it was posted out for deliver for 2 days and on the 3rd day it was delivered around 1:40am. Also the Finnish was wore off around the threaded holes on both items for some reason.

Date of experience: December 11, 2024

Rinehart 4" mufflers racing tips black shows 2 types...
October 7, 2024
Previous review

Rinehart 4" mufflers racing tips black shows 2 types in one picture. 1 smooth and 1 with allen head screws?, I was looking for the smooth type with Rinehart Racing in white letters.

Date of experience: September 26, 2024
Alabama
1 review
0 helpful votes
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Easily done
December 21, 2024

Quick and easy on ordering and shipped quickly and received in timely manner

Date of experience: December 26, 2024
Wisconsin
1 review
0 helpful votes
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J & P works
December 21, 2024
Updated review

I order stuff and I get it valisvuhljnv lksjbil uw kkk sli hbLSIvb;

Date of experience: December 11, 2024

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April 8, 2024
Previous review

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Date of experience: March 29, 2024
Arkansas
1 review
0 helpful votes
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Primary rebuild
December 21, 2024
Updated review

Fast delivery, fair price, and easy with affirm financing.

Date of experience: December 11, 2024

New grips for my 03 Road King
April 25, 2024
Previous review

Great online experience, speedy shipping, great product. Much more comfortable with my new grips.

Date of experience: April 15, 2024
Georgia
1 review
0 helpful votes
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User friendly website
December 21, 2024
Updated review

Took advantage of black Friday deals, good price and fast shipping

Date of experience: November 23, 2024

Parts that work
September 20, 2024
Previous review

User friendly website, lots of merchandise, good quality, fast shipping!

Date of experience: September 10, 2024
Georgia
1 review
0 helpful votes
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Great products, fast delivery
December 21, 2024

Easily navigated website. Large variety of products for a multitude of motorcycles. Good prices.

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Worst site for shipping times
December 21, 2024

I get when different parts come in separate shipments, that's fine, but when I'm paying for shipping I expect it to be at least on time to the listed date. 3 days late really slows up a build when a part is needed asap. All the other sites revzilla, drag, parts giant all ship quicker. I've used j&p for thousands of dollars worth of purchases please get your shipping department together and more efficient so I can keep shopping with you.

Date of experience: December 10, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Kansas
2 reviews
0 helpful votes
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Parts and service.
December 21, 2024

My experience was just like every other experience I've had with J&P cycles. If you have questions their staff is awesome and knowledgeable. I recommend J&P cycles to anyone looking for motorcycle parts.

Date of experience: December 10, 2024
Australia
1 review
0 helpful votes
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The best place
December 21, 2024
Updated review

The usual good stuff, ease of finding the parts,in stock. & great service

Date of experience: January 5, 2025

Too many pop up questions
October 9, 2024
Previous review

Too many pop up questions

Date of experience: September 28, 2024
Virginia
1 review
0 helpful votes
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Have not installed the brake pad yet. They won't 50 words or more in this box. So I will tell you again. I give 3 stars because I have not installed.

Date of experience: December 10, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.


Websites okay
August 17, 2024
Previous review

Websites okay

Date of experience: August 6, 2024
Washington
1 review
0 helpful votes
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Plastic Renew
December 21, 2024

Product arrived with all items and instructions needed to polish my tank and fenders.

Date of experience: December 10, 2024
Washington
1 review
0 helpful votes
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This seller ROCKS!
December 21, 2024

Perfect transaction great communication and fast shipping

Date of experience: December 10, 2024
PF
1 review
0 helpful votes
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Michelin tire
December 21, 2024

Every thing is good, but too bad there's no protection on the tire (no wrapping)

Date of experience: December 10, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.

Oklahoma
1 review
0 helpful votes
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Pleased
December 21, 2024

Very pleased received items as promised no issues whatsoever with order

Date of experience: December 10, 2024
Arizona
1 review
0 helpful votes
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Great customer service!
December 21, 2024

Great products and great service! Always pleased with every transaction!

Date of experience: December 10, 2024
Kentucky
1 review
0 helpful votes
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Sounds great love the black
December 21, 2024

Had to replace my exhaust for my 2013 ultra sounds great looks great as well

Date of experience: December 10, 2024
Oregon
1 review
0 helpful votes
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Tire.
December 21, 2024

Thank you for your service. Great product and quickly done for me.

Date of experience: December 25, 2024