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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,863
quality
23,480
This company responds to reviews on average within 5 days

Instant Feedback

72,879 reviews

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California
1 review
0 helpful votes
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I purchased a Trackside Front Wheel Chock Stand on the Cyber Monday sale. I had been looking at getting one of these for a while and when I saw they were on sale for $69, I had to buy it. The shipping was quick and the basic assembly of the stand wasn't a problem. I'm pretty happy with the quality and it looks like it will hold up for quite a few years.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Great tire recommendation and education. Thanks.
I'll be returning to J-P for future purchases.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Excellent service
December 28, 2024

Product came exactly as described, fast shipping, would recommend and will buy from them again

Date of experience: December 17, 2024
Nebraska
1 review
0 helpful votes
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Got the help i needed before I purchased my part was able to verify fit

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Satisfied
December 27, 2024

Product came in great condition. My husband was satisfied.

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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Information is king
December 27, 2024

Easy to navigate the website and the product information was spot on.

Date of experience: December 28, 2024
Washington
2 reviews
0 helpful votes
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I will continue to shop here
December 27, 2024
Updated review

Great phone support! Thanks Randy y'all keep up the good work!

Date of experience: December 31, 2024

Some guessing involved but overall too many choices...
September 24, 2024
Previous review

Some guessing involved but overall too many choices and not enough technical info on some items. Could be categorized into subcategories of OEM compatible, bolt on upgrades and minor/major modifications required.

Date of experience: September 14, 2024
Arizona
1 review
0 helpful votes
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Excellent
December 27, 2024

J&P has a great website, monster inventory, good prices and quick delivery.

Date of experience: December 17, 2024
Wisconsin
1 review
0 helpful votes
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Another good experience with J&P.
December 27, 2024

In the thirty years that I have done business with J&P I have never had a bad experience. I just miss the big catalogs.

Date of experience: December 17, 2024
Connecticut
1 review
0 helpful votes
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Great service
December 27, 2024

Great selection of parts and products I was looking for. Great prices and quick delivery

Date of experience: December 5, 2024
France
1 review
0 helpful votes
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Pieces conform to catalog and website, never worries. Reactive side reponse if I have questions, they always know where my package is

Date of experience: December 28, 2024
Arizona
1 review
0 helpful votes
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Time matters
December 27, 2024
Updated review

Received on time, knowing my helmet couldn't fit I returned a reordered and still arrived on time, good support and great attitude. 5*****

Date of experience: December 17, 2024

Excellent pacake support
August 17, 2024
Previous review

After received my pacake and wirh missing items, one of the items came damage, customer support worked out with me to find out that the carrier damaged the original package and change the item into a smaller box damaging a primary gasket and missing 3 item, customer support send it another order and I just sent back what I received, gave me a incentive for the inconvenience. Thanks J&P.

Date of experience: August 7, 2024
Indiana
1 review
0 helpful votes
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It was simple to find what I was looking for and easy to complete purchase too.

Date of experience: December 3, 2024
Oklahoma
1 review
0 helpful votes
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Thank you for the inside people giving quick accurate assistance online

Date of experience: December 28, 2024
TW
1 review
0 helpful votes
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Wonderful buying experience
December 27, 2024

Great support and fast delivery, I will definitely come back over and over again

Date of experience: December 17, 2024
New Jersey
1 review
0 helpful votes
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Nice shirts
December 27, 2024

Excellent quality of the product, the shipping time was great.

Date of experience: December 17, 2024
Louisiana
1 review
0 helpful votes
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Easy to order and fast delivery.
December 27, 2024

Products were received fast and of very good quality. Will definitely order from them again.

Date of experience: December 17, 2024
Indiana
1 review
0 helpful votes
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Awesome product.
December 27, 2024

I order from J&P often and they are always willing to help and every product I've ordered has been top notch quality.

Date of experience: December 2, 2024
Virginia
1 review
0 helpful votes
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J&p for life bayba!
December 27, 2024
Updated review

Egggggggcellent! Always gets here fast and on time. Same great quality as always. Can't go wrong

Date of experience: December 31, 2024

Easy peasy lemon squeezy
June 20, 2024
Previous review

Easy peasy lemon squeezy

Date of experience: June 9, 2024
Tennessee
1 review
0 helpful votes
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Harley chrome passing lights Ring
December 27, 2024

All good will buy from them again, good quality part, peavey metal and chrome. Has parts you can't find other places. Shipping a little slow but was worth the wait.

Date of experience: December 16, 2024