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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I purchased a Trackside Front Wheel Chock Stand on the Cyber Monday sale. I had been looking at getting one of these for a while and when I saw they were on sale for $69, I had to buy it. The shipping was quick and the basic assembly of the stand wasn't a problem. I'm pretty happy with the quality and it looks like it will hold up for quite a few years.
Great tire recommendation and education. Thanks.
I'll be returning to J-P for future purchases.
Product came exactly as described, fast shipping, would recommend and will buy from them again
Got the help i needed before I purchased my part was able to verify fit
Easy to navigate the website and the product information was spot on.
Great phone support! Thanks Randy y'all keep up the good work!
Some guessing involved but overall too many choices and not enough technical info on some items. Could be categorized into subcategories of OEM compatible, bolt on upgrades and minor/major modifications required.
In the thirty years that I have done business with J&P I have never had a bad experience. I just miss the big catalogs.
Great selection of parts and products I was looking for. Great prices and quick delivery
Pieces conform to catalog and website, never worries. Reactive side reponse if I have questions, they always know where my package is
Received on time, knowing my helmet couldn't fit I returned a reordered and still arrived on time, good support and great attitude. 5*****
After received my pacake and wirh missing items, one of the items came damage, customer support worked out with me to find out that the carrier damaged the original package and change the item into a smaller box damaging a primary gasket and missing 3 item, customer support send it another order and I just sent back what I received, gave me a incentive for the inconvenience. Thanks J&P.
It was simple to find what I was looking for and easy to complete purchase too.
Thank you for the inside people giving quick accurate assistance online
Great support and fast delivery, I will definitely come back over and over again
Excellent quality of the product, the shipping time was great.
Products were received fast and of very good quality. Will definitely order from them again.
I order from J&P often and they are always willing to help and every product I've ordered has been top notch quality.
Egggggggcellent! Always gets here fast and on time. Same great quality as always. Can't go wrong
All good will buy from them again, good quality part, peavey metal and chrome. Has parts you can't find other places. Shipping a little slow but was worth the wait.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

