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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,450
This company responds to reviews on average within 5 days

Instant Feedback

72,792 reviews

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Ohio
3 reviews
0 helpful votes
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Great Experience!
January 1, 2025

Fast and easy buying experience! Item was securely packed and shipped quickly.

Date of experience: January 2, 2025
Maryland
1 review
0 helpful votes
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Helmet purchase
January 1, 2025

Quick delivery and hassle free purchase from the comfort of my easy chair

Date of experience: December 22, 2024
Nevada
2 reviews
0 helpful votes
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Timely service
January 1, 2025

They've got all the parts I need and so quick on their delivery

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Nice and Easy
January 1, 2025

Nice smooth transaction, only negative thing I could say is the speed of shipping. While it did get marked as shipped within 24 hours, it still took a long time to actually receive it, and I live in the same state! Maybe offer shipping options instead of using the cheapest possible method?

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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Good
January 1, 2025

Easy to order on line the item came in timely manner no damage and right to my door step it didn't seem to be delayed when delivered and it was easy to b put to use

Date of experience: December 22, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Maryland
1 review
0 helpful votes
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Love J&P
January 1, 2025
Updated review

*************************************J&P has always been a great company!**************************************************************************************************

Date of experience: January 6, 2025

Prompt Delivery.
April 8, 2024
Previous review

Always delivered promptly...

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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6x9 American flag
January 1, 2025
Updated review

Easy ordering, fast shipping. Perfect flag for being attached to my luggage rack.

Date of experience: December 22, 2024

Rhineheart mufflers
September 17, 2024
Previous review

Easy no hassle ordering, fast shipping easy no hassle fast shipping pleased with irder

Date of experience: September 7, 2024
Texas
1 review
0 helpful votes
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Bracket Headder
January 1, 2025
Updated review

Very quick service. Package put together quickly at J&P shipped as soon as possible. Got it on the 3rd day.

Date of experience: December 22, 2024

Easy to order parts
May 7, 2024
Previous review

Easy to order parts. Great people in customer service to help guide you. Return process for parts is very easy,

Date of experience: April 25, 2024
Iowa
1 review
0 helpful votes
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Bought two Dunlop tires
January 1, 2025

Not happy about the age of the tires. One had a date code 3223 and the other was 0723. So roughly 16 and 22 months old. I purchased these tires from J&P Cycles but they were addressed from Revzilla Motorsports in North Las Vegas. It says on the J&P web site in an answer to the question "how old are tires you are selling" that we sell a lot of tires so they should not be very old.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Quick order process
January 1, 2025

Great customer service and support. Got my order out quickly and product is as advertised. Never had a bad experience with JP Cycles. Will definitely continue to do business.

Date of experience: December 21, 2024
Wyoming
1 review
0 helpful votes
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Oil catch can
January 1, 2025

First of all, looks pretty, all chrome and it seems a class A chrome job. Threads on cap are perfect as is the... thread milling on the NPT fittings? Threads look really fine to have been tapped. The mounting bracket is really class A, it was very well made.
Unfortunately I could not find anyway to use the bracket on my '06 Ultra.
The reviews I saw previously had complained of breather/ hose barb interference, not true on this model I recieved. Only problem was the hose barb is for 5/16" inside dia hose, my head breathers use 1/4" hose. Two things to fix, could have got a 5/16" to 1/4" reducer, or a 1/4" hose barb threaded 1/4" npt. I chose the latter.
Could not see anyway to mount this beside the primary ot behind the transmission, so chose to mount to right side downtube of frame adjacent to the voltage regulator using a band clamp. It is low enough to drain the can of oil without spilling onto bike parts, but still easily accesable. SP? Too much Titos tonight to spell correctly.
Anyway, price is very high but you are getting a very good product. If I buy a lathe and mill perhaps can make a less expensive model no chrome, just aluminum finish, and no perfect mounting bracket. I wish I could have used that, engineering was perfect.
Ok to buy

Date of experience: December 21, 2024
Kansas
1 review
0 helpful votes
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The experience was simple, easy to navigate. It was also easy to send.

Date of experience: December 21, 2024
California
2 reviews
0 helpful votes
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Saddle bag covers
January 1, 2025

Very easy transaction. I had a couple questions and they were immediately answered. Very happy with my purchase.

Date of experience: December 21, 2024
Louisiana
1 review
0 helpful votes
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Bad product
December 31, 2024

I ordered signal light switches and the stems were smaller in diameter than the originals and the button wouldn't stay on.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Thanks good job
December 31, 2024

Just started using y'all and experiencing great results Thanks

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Cool Lil light
December 31, 2024

Looked for a little turn signal light for my hot rod build. Fit the ticket just fine

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Bike parts
December 31, 2024

Order parts got them fast
No problems would gladly order more parts when I have get parts again for my bike

Date of experience: December 21, 2024
New Hampshire
1 review
0 helpful votes
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07 HD 96 to 110
December 31, 2024
Updated review

Ordered but have not installed yet, will advise later. Ok having a minimum character count blows, and now my rating is going down because of this bull $#*!!

Date of experience: December 21, 2024

Buying my tire
July 20, 2024
Previous review

Buying my tire. I had to use the HD and then size, aspect, rim size. It would not show my any tires using the "shop by bike" (2007 HD Night Train). So the software is not working correctly.

Date of experience: July 10, 2024
Florida
1 review
0 helpful votes
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New Tire
December 31, 2024

Great customer service, fast shipping. But found the tire considerably less expensive elswhere after this purchase. I will continue to shop J&P but will be sure to shop around from now on.

Date of experience: December 28, 2024
North Carolina
1 review
0 helpful votes
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Awesome first time shopping experience
December 31, 2024

Perfect timing and in perfect shape when being shipped and delivered!

Date of experience: December 17, 2024