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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I paid for 2 day shipping, but received a refund. The item was found on a road by a neighbor 3 miles away. Thankfully I was able to receive the items, but they don't fit as "guaranteed" they would.
Great experience everything arrived as expected. Wiring was as ordered and will work fine.
They shipped out my items fast and kept me up on all tracking info even got my order a day early highly recommend j&p cycles they are the best
Got the right part for my bike and what I wanted for the price.
The parts I need are always on stock and always ship extremely fast!
Overall very good, will use again. I dont like thos survey to long.
S&S rebuild kit was exactly what I needed. Good price, fast shipping. Thank you.
Quick and easy. Product was as ordered. Very pleased. Will order again in the near future
Great price. Fast shipping. Wish they had more products. Website seems outdated and clunky
Ordered this as a Christmas gift for my husband to replace one we lost. Delivery was fast!
Part application on the website is not correct
Can not use the part and assuming we can not return because the package is open
Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and one of our agents can assist you.
Found the items I was looking for to hook up a trailer to my wife's trike.
Was glad you had them.
What ever shipping company you using SUCKS, Stay with UPS or USPS and not some off the wall shipping partner., Almost TWO weeks to get my Order is un acceptable.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue
The support received by Joseph via chat was outstanding. Joseph was diligent in seeking the correct part for me.
Fast and easy buying experience! Item was securely packed and shipped quickly.
Quick delivery and hassle free purchase from the comfort of my easy chair
They've got all the parts I need and so quick on their delivery
Nice smooth transaction, only negative thing I could say is the speed of shipping. While it did get marked as shipped within 24 hours, it still took a long time to actually receive it, and I live in the same state! Maybe offer shipping options instead of using the cheapest possible method?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.