Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,396
This company responds to reviews on average within 5 days

Instant Feedback

72,608 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow A A.
Unfollow A A.
Share Review
Report Review

Perfect
March 15, 2025

Online ordering is very easy. Fast shipping, product arrived early. Perfect fit and comfort.

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Share Review
Report Review

Always the right part at a great price!
March 15, 2025
Updated review

Easy to use and great prices. Parts came quick and fit correctly. I will go nowhere else.

Date of experience: March 17, 2025

Always the right part at a great price!
January 24, 2025
Previous review

Right stuff right price! Every time. It was quick and painless. Showed up quickly. High quality, fit perfect.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
Follow bob E.
Unfollow bob E.
Share Review
Report Review

Got what I neededb
March 15, 2025

Found what I needed but have to wait for other stuff to catch up with new model year

Date of experience: March 16, 2025
Ohio
1 review
0 helpful votes
Follow Lucus J.
Unfollow Lucus J.
Share Review
Report Review

Great price, fast safe shipping!
March 15, 2025

Easy, love the specific vehicle shopping tool. Lots of selection of products from a varity of venues.

Date of experience: March 16, 2025
North Carolina
1 review
0 helpful votes
Follow Bradley P.
Unfollow Bradley P.
Share Review
Report Review

Received Custom Dynamics products ordered
March 15, 2025
Updated review

Good products was going to install myself but ran into problems so will take to local independent shop for proper install.

Date of experience: March 5, 2025

You had everything that I was shopping for and at a...
December 1, 2024
Previous review

You had everything that I was shopping for and at a good price

Date of experience: November 21, 2024
Ohio
1 review
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Share Review
Report Review

Just what I was looking for.
March 15, 2025

Easy to navigate site & an easy to access chatbot, if you have questions. Your fitment info is super helpful if you know what you're looking for.

Date of experience: March 20, 2025
Florida
1 review
0 helpful votes
Follow Fernando I.
Unfollow Fernando I.
Share Review
Report Review

Entrega atendida
March 15, 2025

Muito simples e rapido.
Não tive nenhum problema com a entrega

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
Follow Travis A.
Unfollow Travis A.
Share Review
Report Review

Arrived fast
March 15, 2025

Ordered smoked turn signal lens covers and they showed up in just a couple days

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
Follow Dennis Z.
Unfollow Dennis Z.
Share Review
Report Review

Impressive service
March 15, 2025

Fast shipping got everything I ordered
Came right to my door

Date of experience: March 4, 2025
Texas
2 reviews
0 helpful votes
Follow Justsin J.
Unfollow Justsin J.
Share Review
Report Review

Harley parts
March 15, 2025
Updated review

Mostly excellent, although it took awhile to find everything. Most of all, you had what I needed today.

Date of experience: March 18, 2025

An easy site to navigate
July 13, 2024
Previous review

An easy site to navigate

Date of experience: July 2, 2024
California
1 review
0 helpful votes
Follow Joseph D.
Unfollow Joseph D.
Share Review
Report Review

Finishing off the seat
March 15, 2025
Updated review

I got the Mustang Super Touring Deluxe seat and needed to finish it off with the backrest. Free shipping made it an easy decision to buy from J&P

Date of experience: March 4, 2025

The sound I was looking for!
May 20, 2024
Previous review

I knew I wanted these pipes and so glad I finally purchased them! Got the deep low growl I was looking for out of my twin cam 103.

Date of experience: May 10, 2024
Ohio
1 review
0 helpful votes
Follow Jason E.
Unfollow Jason E.
Share Review
Report Review

Great service and fast
March 15, 2025

Perfect as usual speed service high quality. Always great over the phone trouble shooting

Date of experience: March 4, 2025
Maryland
1 review
0 helpful votes
Follow Lynn O.
Unfollow Lynn O.
Share Review
Report Review

Fast Delivery
March 15, 2025
Updated review

Got part I needed at a fair price. I have used them for years.!

Date of experience: March 4, 2025

Easy good search engine
January 3, 2025
Previous review

Easy good search engine

Date of experience: December 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Timothy Z.
Unfollow Timothy Z.
Share Review
Report Review

Needle in a Haystack
March 15, 2025

I needed 1 part of a 5 part Cruising footrest, thought I would have to replace the whole system. Lucky to find only what I needed.

Date of experience: March 19, 2025
Texas
1 review
0 helpful votes
Follow Jeremy V.
Unfollow Jeremy V.
Share Review
Report Review

Great customer service!
March 15, 2025

I knew what I wanted but wasn't sure how to order online to make sure it was the right part with the right fit. The parts desk helped me order the part in just a few minutes and showed me how it fit.

Great customer service! I'll be back!

Date of experience: February 12, 2025
Texas
1 review
0 helpful votes
Follow Jonathan E.
Unfollow Jonathan E.
Share Review
Report Review

Brake pad replacements
March 15, 2025

Chatted with ya'll to confirm correct part. He acknowledged picture may be wrong, but that the part will fit my bike. Hope he was correct.

Date of experience: March 19, 2025
Minnesota
1 review
0 helpful votes
Follow Brian E.
Unfollow Brian E.
Share Review
Report Review

Unavailable
March 15, 2025

Temp an time for handlebars are out of stock and it did show that when ordering. I like i can put bike in and recieve fitment info

Date of experience: March 4, 2025
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Tennessee
1 review
0 helpful votes
Follow DANIEL V.
Unfollow DANIEL V.
Share Review
Report Review

Brake Bleeders
March 14, 2025

Good to know you can get the items you need when you need them.

Date of experience: March 4, 2025
Texas
2 reviews
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Share Review
Report Review

Exactly as ordered,Quick shipping!
March 14, 2025

Exactly as ordered, Quick shipping! Would highly recommend this seller.

Date of experience: March 4, 2025
New York
1 review
0 helpful votes
Follow MATTHEW C.
Unfollow MATTHEW C.
Share Review
Report Review

J&P Never Disappoints
March 14, 2025

Orders are acknowledged and processed quickly. Product is always a high quality. Never had any issues with delivery.

Date of experience: March 4, 2025