Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,430 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Charles H.
Unfollow Charles H.
Share Review
Report Review

Good service.
April 3, 2025
Updated review

My item came to me broken. So I had to return it and wait for the next one Tobe delivered.

Date of experience: April 3, 2025

Real good
March 29, 2025
Previous review

Real good. Fast website.

Date of experience: March 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Great price
April 3, 2025

Super smooth transaction and fast shipping I haven't tried the tool yet I'll update later

Date of experience: April 4, 2025
Virginia
2 reviews
0 helpful votes
Follow raymond s.
Unfollow raymond s.
Share Review
Report Review

As expected
April 3, 2025

I ordered it and they sent it. Good to go. And you wonder why people don't participate in these nonsense surveys.

Date of experience: March 24, 2025
Tennessee
2 reviews
0 helpful votes
Follow Lawrence I.
Unfollow Lawrence I.
Share Review
Report Review

Better in person
April 3, 2025
Updated review

As advertised better in person! Makes a statement on your bike!

Date of experience: March 24, 2025

In stock
August 8, 2024
Previous review

Always have what I need in stock! Customer service is attentive and answers my questions.

Date of experience: July 29, 2024
Colorado
1 review
0 helpful votes
Follow DEBORAH A.
Unfollow DEBORAH A.
Share Review
Report Review

Indian
April 3, 2025

Good products but took longer for delivery than I expected.

Date of experience: March 24, 2025
Michigan
1 review
0 helpful votes
Follow Zack G.
Unfollow Zack G.
Share Review
Report Review

Perfect
April 3, 2025

Great as always. Never have an issue. That's one reason I became a member.

Date of experience: March 24, 2025
Tennessee
1 review
0 helpful votes
Follow tim U.
Unfollow tim U.
Share Review
Report Review

Thanks for the great selections.
April 3, 2025

It was great. I would recommend to other Hog riders. I will definitely shop again.

Date of experience: March 24, 2025
Nevada
1 review
0 helpful votes
Follow Darrel W.
Unfollow Darrel W.
Share Review
Report Review

Work good
April 3, 2025

Had problem setting up the account, thought I already had a account, since I have bought from you before

Date of experience: April 4, 2025
Alabama
1 review
0 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

Pretty good deal
April 3, 2025

Good price. Shipping was a little slow,but overall, I'm satisfied.

Date of experience: March 24, 2025
California
3 reviews
0 helpful votes
Follow Merrill B.
Unfollow Merrill B.
Share Review
Report Review

SOFTER RIDE BY MUSTANG
April 3, 2025

Ordering New Dyna Seat went Great.Fast n Ezzy! But I was a little anoid with the "Chat Now" poppoing up every move I made during the order?

Date of experience: April 1, 2025
Texas
1 review
0 helpful votes
Follow RB L.
Unfollow RB L.
Share Review
Report Review

Good
April 3, 2025

It was an Ok experience overall, nothing out of the ordinary

Date of experience: March 24, 2025
Louisiana
1 review
0 helpful votes
Follow Cary W.
Unfollow Cary W.
Share Review
Report Review

Very pleased!
April 3, 2025

Just like with the purchase of my seat. Easy easy! Item was as described, and was delivered in Great timing!

Date of experience: April 4, 2025
New Jersey
1 review
0 helpful votes
Follow Donald K.
Unfollow Donald K.
Share Review
Report Review

98 Dyna Wide Glide
April 3, 2025

They had a new unpainted fender for my wide glide. Arrived quickly and now preparing it for painting

Date of experience: March 24, 2025
Colorado
1 review
0 helpful votes
Follow Tyler E.
Unfollow Tyler E.
Share Review
Report Review

FedEx suxks
April 3, 2025

JP cycles was great as always. FedEx is terrible and was 1 1/2 weeks late with my delivery. Still got the item in great condition so I'm not mad. Thanks Jp cycles, great customer service as always!

Date of experience: March 24, 2025
California
1 review
0 helpful votes
Follow jeff D.
Unfollow jeff D.
Share Review
Report Review

Jim's Speciality Tools
April 3, 2025
Updated review

As usual JP Cycles is easy to order from and sell great products, the Jim's tools that I recently ordered worked well and as I had expected. It's always nice to have the correct tool rather than makeshift something.

Date of experience: March 24, 2025

Odometer reset button cover
December 26, 2024
Previous review

Item was shipped quickly, fit as it should and seems to be of good quality.

Date of experience: December 16, 2024
Illinois
2 reviews
0 helpful votes
Follow Kevin V.
Unfollow Kevin V.
Share Review
Report Review

Fast
April 3, 2025
Updated review

J&P always has what I need and ships it to me fast. Thank you again

Date of experience: March 24, 2025

Straight Forward
May 7, 2024
Previous review

J&P website is accurate and easy to navigate. This made buying a helmet easy and chose the correct size the first time around.

Date of experience: April 26, 2024
Kentucky
1 review
0 helpful votes
Follow Boyd U.
Unfollow Boyd U.
Share Review
Report Review

Ordering was easy, product was as described and even got an update on my order being a little delayed. Still received the order in time too.

Date of experience: March 24, 2025
Pennsylvania
1 review
0 helpful votes
Follow Terry G.
Unfollow Terry G.
Share Review
Report Review

Tires
April 3, 2025

I purchased these but thought they were coming from Louisville, then they were redirected and everything shipped as it should. They came in two tracking numbers which I was unaware and the delivery was split. I requested to have them held which one was but the other was delivered to the house. Everything worked as should just alittle nerve wracking as I didn't know about them shipping from other shatehousd and that they had two tracking numbers …. Over all good price and good experience…. Thanks Terry

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
Follow RAUL X.
Unfollow RAUL X.
Share Review
Report Review

It takes a little patience to install but it is not that bad. Follow the you tube video.

Date of experience: March 24, 2025
Florida
1 review
0 helpful votes
Follow Harry B.
Unfollow Harry B.
Share Review
Report Review

Luggage rack
April 3, 2025
Updated review

Perfect transaction item as described very happy with the quality of the merchandise

Date of experience: March 24, 2025

Always a great experience
January 28, 2025
Previous review

Always a great experience

Date of experience: January 18, 2025