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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,891
quality
23,796
This company responds to reviews on average within 5 days

Instant Feedback

73,847 reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Thanks
April 21, 2025

Thanks, appreciate it. Look forward to doing business with you again.

Date of experience: April 11, 2025
Maryland
1 review
0 helpful votes
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Shipping Problems
April 21, 2025

Ordered the product I needed and after getting the shipping confirmation i waited and waited for it to arrive. After about 9 days i got in contact with customer service and found that the item had never shipped. A replacement was shipped with expedited shipping and showed up two days later. Happy with the customer service and the product just wish my original order came quicker. They did give me a $15 credit on my account for my next purchase so that is sweet.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
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Timely delivery.
April 21, 2025

Didn't take as long as others to deliver. Will consider j&p next time when I need a part.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
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Ordered these tires and when they arrived I had seen the weight rating is not meant for touring bikes or anything over 808lbs max.

Date of experience: April 11, 2025
Massachusetts
1 review
0 helpful votes
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Size chart
April 21, 2025

It should be easier to find a helmet size chart than having to call support.

Date of experience: April 11, 2025
Kentucky
1 review
0 helpful votes
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Ordered a Mustang heated seat
April 21, 2025

Ordering was easy and shipping was fast, would use J&P again. Thinking about getting a new ridding jacket, will look at J&P first.

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
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Company integrity
April 21, 2025
Updated review

Item didn't fit and we had good communications and they refunded my money. Would not hesitate to do business with them in the future, very trust worthy company.

Date of experience: April 11, 2025

Easy to order lets see how long it takes
April 10, 2025
Previous review

Easy to order lets see how long it takes

Date of experience: March 30, 2025
Arizona
1 review
0 helpful votes
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Pain in the $#*!.
April 21, 2025

Could not figure out how to use my riders preferred rewards. Will not renew waste of money.

Date of experience: April 11, 2025
Florida
1 review
0 helpful votes
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Perfect!
April 21, 2025

JP Cycle is exactly what is needed in the World of saving money. Dealership costs for parts are getting outrageous. Everything on the site or in the store in Daytona is very affordable. I really like they have products for every budget also

Date of experience: April 11, 2025
Rhode Island
1 review
0 helpful votes
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Highway pegs
April 21, 2025

Delivered as promised they kept me informed the whole time through emails as usual very good service

Date of experience: April 11, 2025
Canada
1 review
0 helpful votes
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Most of the order was correct when it arrived, however the three bolts used to screw the air filter to the back plate were too short, luckily I was able to use my old bolts. That fault could fall on Revzilla, since this is where the parts came from.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Great service
April 21, 2025

Positive experience every time I order products from this company

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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Shipping
April 21, 2025

Every things good except the shipping takes too long, it takes about 7 days till I receive my order

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Perfect fit.
April 21, 2025
Updated review

Well packaged, arrived fast, fit perfect on I was very satisfied with my purchases…

Date of experience: April 10, 2025

Exellent products
April 10, 2025
Previous review

Exellent products

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Great quality products. Great prices.
April 21, 2025
Updated review

The website makes it Very easy to navigate and complete a purchase. The prices are reasonable and you can easily get the best deals for your price.

Date of experience: April 10, 2025

Great prices easy to navigate website
April 6, 2025
Previous review

Great prices easy to navigate website,

Date of experience: March 27, 2025
Virginia
1 review
0 helpful votes
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Item was as described
April 21, 2025

Delivery got delayed by one day but it was still a fast delivery considering it came usps.

Date of experience: April 10, 2025
Massachusetts
1 review
0 helpful votes
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Recent Order 10/10
April 21, 2025

J&P has a great reputation and was the first site I went to when shopping for bike parts. The website is easy to navigate and shop for in stock parts to fit my bike. Quick turnaround to process my order, ship and have it delivered!

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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Trust Worthy
April 21, 2025

Product was shipped within a day of placing my order and delivered on the day posted for delivery.

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Replacement Lensws
April 21, 2025

I recently purchased two (2) turn signal lenses (only needed one but wanted to ensure they both match) and J&P Cycles delivered excellent results. I will continue using J&P for my '04 Harley Davidson Heritage Softail Classic!

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Awesome
April 21, 2025

These risers were the perfect thing for my wife's bike. Yes, These risers was for my wife's bike a 2013 Street bob. She absolutely loves them. She needed her bars to be closer to her but yet look good at the same time like the old saying goes happy wife, happy life thank you guys so much.

Date of experience: April 10, 2025