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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,666
This company responds to reviews on average within 5 days

Instant Feedback

73,421 reviews

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Virginia
1 review
0 helpful votes
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Exactly what I ordered
April 24, 2025

Came quick and in great condition. Fits my bike as expected. Good stuff

Date of experience: April 14, 2025
Pennsylvania
1 review
0 helpful votes
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Usually good service
April 24, 2025
Updated review

I was a little upset to find out that open box and close out items aren't included in 2 day shipping even though I pay to be a preferred member, had I known before hand i would have ordered new instead of open box which only saved me a few dollar but held me up from riding for a week

Date of experience: April 14, 2025

Quick and easy
March 17, 2025
Previous review

Quick and easy

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Shift lever
April 24, 2025
Updated review

Thank everything went well great product and great service

Date of experience: April 14, 2025

Had to place order like 4 times
April 13, 2025
Previous review

Had to place order like 4 times. Buffering issue. Otherwise i would have gave 5 stars

Date of experience: April 3, 2025
Nebraska
1 review
0 helpful votes
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Get A Grip
April 24, 2025
Updated review

Parts are easy to find that fit my bike with the garage option. Parts fit perfect and look great!

Date of experience: April 14, 2025

Quick and easy
April 9, 2025
Previous review

Quick and easy.

Date of experience: March 30, 2025
West Virginia
1 review
0 helpful votes
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Part got here quick
April 24, 2025
Updated review

Got what I wanted and fast. No complaints about any of it. Showed up in good packaging with no damage to the box or the item.

Date of experience: April 14, 2025

Easy to find what I wanted and place the order!
April 10, 2025
Previous review

Easy to find what I wanted and place the order!

Date of experience: March 31, 2025
Ohio
1 review
0 helpful votes
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Very fast delivery
April 24, 2025

Shipping was super fast and they have some of the best prices!

Date of experience: April 14, 2025
Nevada
1 review
0 helpful votes
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Always Good
April 24, 2025
Updated review

Easy and convenient, always arrives in timely manner. Good selection of parts

Date of experience: April 14, 2025

Always easy and great service
March 6, 2025
Previous review

Always easy and great service

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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J&P handles the parts experience!
April 24, 2025
Updated review

As long as I provide accurate information about the specifics and needs of my vehicle I have been very happy with the service that the professionals at J&P have delivered.

Date of experience: April 14, 2025

So easy to do business with jp
August 15, 2024
Previous review

So easy to do business with jp

Date of experience: August 5, 2024
New York
1 review
0 helpful votes
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Pleased with my first time order
April 24, 2025

Very satisfied with the process of my order. Quick response and updates on my order from start to finish.

Date of experience: April 14, 2025
New York
2 reviews
0 helpful votes
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Great company for parts
April 24, 2025
Updated review

Great company, All you have to do is put in your make, model and year and they will tell you if the parts you picked will fit your bike. They take the guesswork out

Date of experience: April 14, 2025

I like shopping at JP Cycle because they tell you right...
April 16, 2025
Previous review

I like shopping at JP Cycle because they tell you right away if the part is going to fit or not. Saves a lot of hassle

Date of experience: April 6, 2025
New Jersey
1 review
0 helpful votes
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Michy 3 tires
April 24, 2025

Tires n brake pads, all good. Part #s seem accurate, yell better when i get them on bike.

Date of experience: April 14, 2025
Florida
1 review
0 helpful votes
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Parts Order
April 24, 2025

Overall experience has been great and the customer service was top notch!

Date of experience: April 14, 2025
Washington
1 review
0 helpful votes
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Awesome
April 24, 2025
Updated review

Great parts t a great price with fast shipping. Parts are exactly as described.

Date of experience: April 14, 2025

Good stuff, great prices, awesome service!
July 18, 2024
Previous review

Good stuff, great prices, awesome service!

Date of experience: July 8, 2024
Connecticut
2 reviews
0 helpful votes
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Great product
April 24, 2025

Fast service and great prices. Very pleased. Will do business with them in the future

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Very satisfied
April 24, 2025

Fast & easy ordering parts i need. Knowledgeable staff via chat if you have questions. Always receive my orders in good shape & in a timely manner

Date of experience: April 14, 2025
Louisiana
1 review
0 helpful votes
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Fast and easy service.
April 24, 2025

I have used J&P cycle several times and every time I had great service. Products are always as described. Fast and easy orders and delivery.

Date of experience: March 31, 2025
Georgia
1 review
0 helpful votes
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Great radio
April 24, 2025
Updated review

Regret not buying sooner it's plug and play. Pair with an amp for an unbelievable sound.

Date of experience: April 14, 2025

Best site for aftermarket motorcycle parts
April 10, 2025
Previous review

Best site for aftermarket motorcycle parts.

Date of experience: March 30, 2025
Maryland
1 review
0 helpful votes
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Parts
April 24, 2025
Updated review

I needed a voltage regulator. It was in stock and shipped the next day, I had my Road Glide back on the road in 48 hours

Date of experience: April 2, 2025

Easy to find my parts and easy to order
April 9, 2025
Previous review

Easy to find my parts and easy to order

Date of experience: March 30, 2025
Nevada
1 review
0 helpful votes
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Good work
April 24, 2025

I got what i bought and it bolted rite on with no issues at all i love it

Date of experience: April 13, 2025
Missouri
1 review
0 helpful votes
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Great product at a great price
April 24, 2025
Updated review

The product was shipped quickly and arrived within the expected time. You sent updates regularly and I appreciate that.

Date of experience: April 13, 2025

Easy process to place order
April 9, 2025
Previous review

Easy process to place order. Everything worked smoothly.

Date of experience: March 30, 2025