Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience overall and I am very happy with what the sales representative recommended.
The interior of this switch cap is slightly deeper than the OEM switch cap. It's not really noticeable at first glance but when I installed it and used it, the switch's spring comes out of place. The plastic on the interior of the switch doesn't apply sufficient pressure to the switch's spring, and the turn signal won't work. I had to reinstall the old short stock switch, to have a working turn signal again. I own a 2007 Fat Boy
J&P had what i needed.Got it all to me quick. Looks good on the bike.
J & P has always had the parts I needed whether for my shovel head, 1200 custom, or twin cam. Easy to shop and quick delivery.
Ordered a helmet that should have fit based on "Size chart" but was too small when it arrived. Immediately requested helmet exchange for larger size. Got authorization for return and refund within minutes and bought the larger size which I received within days. Fits perfectly. Although I was lucky to make this happen because the helmet was being discontinued by the manufacturer so some sizes were no longer available. Still, from the perspective of J&P, this was seamless service. Thanks
Purchased parts on website, promptly got them in mail. All good.
Great experience, I definitely recommend almost all of the products they provide
Arrived 2 days before scheduled delivery date, and shipping charges much less than other suppliers in USA.
Needed a battery for my bike, it ended up being half the price that everyone else was charging and fit perfectly
The quality of the service and the quality of the products are great. They make it easy to shop products for my bike which is great. Ordering online was quick and easy and at a reasonable price. The website is easy to manage.
That time of year when we give attention to our passions. Having a complete oil fluid package as an "All in one" shipment is a nice convenience with a fair price too. Having the complete fluid package delivered and ready to go does save me a lot. I don't have to talk to a shop monkey. And no, this is not a reference to talented professional mechanics.
Ordered the rear brakes for my bike. Ordered on a Friday morning next day, Only recieved on Monday. Came via FedEx I know they work on Saturdays so I was a bit disappointed I didn't get them until Monday night
Good and very rapid to get my order to me. Have been a customer in the past and had good service.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

