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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

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Indiana
1 review
0 helpful votes
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Great experience overall and I am very happy with what the sales representative recommended.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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The interior of this switch cap is slightly deeper than the OEM switch cap. It's not really noticeable at first glance but when I installed it and used it, the switch's spring comes out of place. The plastic on the interior of the switch doesn't apply sufficient pressure to the switch's spring, and the turn signal won't work. I had to reinstall the old short stock switch, to have a working turn signal again. I own a 2007 Fat Boy

Date of experience: May 6, 2025
Illinois
1 review
0 helpful votes
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Faring for 2011 Road King
May 16, 2025

J&P had what i needed.Got it all to me quick. Looks good on the bike.

Date of experience: May 6, 2025
North Carolina
1 review
0 helpful votes
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One stop shop
May 16, 2025

J & P has always had the parts I needed whether for my shovel head, 1200 custom, or twin cam. Easy to shop and quick delivery.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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Great tech
May 16, 2025

Part was wrong but with the help of a tech rep all worked out well

Date of experience: May 6, 2025
Nebraska
1 review
0 helpful votes
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New tire
May 16, 2025

I ordered a new tire for my harley and received it quickly and with no problems.

Date of experience: May 6, 2025
Nevada
1 review
0 helpful votes
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Excellent
May 16, 2025

Great selection of parts for my 89 S&S 96 inch custom chopper

Date of experience: May 6, 2025
Vermont
3 reviews
0 helpful votes
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Great price; great service
May 16, 2025

Ordered a helmet that should have fit based on "Size chart" but was too small when it arrived. Immediately requested helmet exchange for larger size. Got authorization for return and refund within minutes and bought the larger size which I received within days. Fits perfectly. Although I was lucky to make this happen because the helmet was being discontinued by the manufacturer so some sizes were no longer available. Still, from the perspective of J&P, this was seamless service. Thanks

Date of experience: May 9, 2025
Alabama
1 review
0 helpful votes
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Smooth Process
May 16, 2025
Updated review

Purchased parts on website, promptly got them in mail. All good.

Date of experience: May 6, 2025

Easy to order
May 4, 2025
Previous review

Easy to order.

Date of experience: April 24, 2025
Tennessee
1 review
0 helpful votes
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Chrome accents
May 16, 2025

Ordered, received exactly what I wanted, on time, at a fair price.

Date of experience: May 2, 2025
Kansas
1 review
0 helpful votes
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Great products
May 16, 2025
Updated review

Great experience, I definitely recommend almost all of the products they provide

Date of experience: May 6, 2025

I love this place
May 3, 2025
Previous review

I love this place

Date of experience: April 23, 2025
Colorado
1 review
0 helpful votes
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Everything was great
May 16, 2025

Easy to order and fast shipping easy to find parts for my bike

Date of experience: May 6, 2025
GB
2 reviews
0 helpful votes
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Arrived 2 days before scheduled delivery date, and shipping charges much less than other suppliers in USA.

Date of experience: May 6, 2025
Ohio
1 review
0 helpful votes
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Good service, good prices.
May 16, 2025

Needed a battery for my bike, it ended up being half the price that everyone else was charging and fit perfectly

Date of experience: May 6, 2025
North Carolina
1 review
0 helpful votes
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Great place to shop for my Bike.
May 16, 2025
Updated review

The quality of the service and the quality of the products are great. They make it easy to shop products for my bike which is great. Ordering online was quick and easy and at a reasonable price. The website is easy to manage.

Date of experience: April 24, 2025

Great and easy
May 4, 2025
Previous review

Great and easy.

Date of experience: April 24, 2025
Minnesota
1 review
0 helpful votes
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Basic Motorcycle Maintenance
May 16, 2025

That time of year when we give attention to our passions. Having a complete oil fluid package as an "All in one" shipment is a nice convenience with a fair price too. Having the complete fluid package delivered and ready to go does save me a lot. I don't have to talk to a shop monkey. And no, this is not a reference to talented professional mechanics.

Date of experience: May 6, 2025
New York
1 review
0 helpful votes
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Brakes were what I needed
May 16, 2025

Ordered the rear brakes for my bike. Ordered on a Friday morning next day, Only recieved on Monday. Came via FedEx I know they work on Saturdays so I was a bit disappointed I didn't get them until Monday night

Date of experience: May 6, 2025
Ohio
1 review
0 helpful votes
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Purchase was flawless, timely delivery. I enjoy buying parts through J&P everything went smoothly.

Date of experience: May 6, 2025
California
1 review
0 helpful votes
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Thanks
May 16, 2025

Parts arrived as said. No complaints. Now I need to install them.

Date of experience: May 5, 2025
Kentucky
1 review
0 helpful votes
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Very good service
May 16, 2025

Good and very rapid to get my order to me. Have been a customer in the past and had good service.

Date of experience: May 5, 2025