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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,886
quality
23,744
This company responds to reviews on average within 5 days

Instant Feedback

73,702 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Fast shipping!
June 3, 2025

Had what I wanted in stock and shipped within timeframe they said they would. Will buy from again when needed. Thank you

Date of experience: May 24, 2025
Missouri
1 review
0 helpful votes
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All good
June 3, 2025
Updated review

Fast an simple an was happy with what I received an plan to order parts here more often

Date of experience: May 26, 2025

Simple an easy large variety to choose from will definitely...
May 25, 2025
Previous review

Simple an easy large variety to choose from will definitely shop again

Date of experience: May 15, 2025
Ohio
1 review
0 helpful votes
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Harley exhaust
June 3, 2025
Updated review

Fast quick and easy. Found what I needed online order it got it delivered quickly. Will buy from again in future

Date of experience: May 24, 2025

Found what I wanted easy
May 20, 2025
Previous review

Found what I wanted easy

Date of experience: May 10, 2025
New Mexico
1 review
0 helpful votes
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Ordered a clutch cable for my '82 KZ440 LTD scrambler. The part arrived in a few days and I am back in action.

Date of experience: May 23, 2025
Texas
2 reviews
0 helpful votes
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100%
June 3, 2025

The quality exceeded my expectations and will make my next purchases with J&P worry free.

Date of experience: May 23, 2025
Minnesota
1 review
0 helpful votes
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Fast service
June 3, 2025

Service was excellent and fast delivery of product to the house

Date of experience: May 23, 2025
Ohio
1 review
0 helpful votes
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Quick shipping
June 3, 2025
Updated review

Got my part in the same week I ordered without paying extra for quicker shipping. Part was perfect for and works great.

Date of experience: May 15, 2025

Didn't have voltage regulator for big dog motorcycle
May 23, 2025
Previous review

Didn't have voltage regulator for big dog motorcycle. I think I found what I need though

Date of experience: May 12, 2025
Nebraska
1 review
0 helpful votes
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Once again expectations met.
June 3, 2025

I've grown accustomed to quality service and parts from J&P so that's what I expect and that is what they delivered

Date of experience: May 23, 2025
Washington
1 review
0 helpful votes
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Kicker gear
June 3, 2025

Kicker gear fits and works like it should. Thank you, Thank you!

Date of experience: May 23, 2025
Canada
1 review
0 helpful votes
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Decent company
June 3, 2025

Prompt service thank you,
28. More characters I want I hope this is enough.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Delivery
June 3, 2025
Updated review

Products arrived as described, delivery was later than first told.

Date of experience: May 23, 2025
Kimberly E. J&P Cycles Rep
11 months ago

Thank you, Bull, for your feedback and for letting us know about the delay in delivery. We’re glad the products met your expectations and are committed to improving our delivery times to ensure a smoother experience in the future. If you ever have any concerns, please don’t hesitate to reach out so we can assist promptly.


Been satisfied so far
May 19, 2025
Previous review

Been satisfied so far. Shipping is a little steep but otherwise happy.

Date of experience: May 9, 2025
Wisconsin
1 review
0 helpful votes
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Quick delivery!
June 3, 2025

JP Cycle can be seen as promises made, promises kept! Emails were sent and were accurate.

Date of experience: May 23, 2025
Tennessee
1 review
0 helpful votes
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Great tires at great price
June 3, 2025

Bought set of front and rear tire for my friend's bike. Great price and quick.

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Great
June 2, 2025
Updated review

All my experiences have been great. I have no complaints what so ever.

Date of experience: May 23, 2025

Great, love quality and prives
May 26, 2025
Previous review

Great, love quality and prives.

Date of experience: May 16, 2025
Washington
2 reviews
0 helpful votes
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The banjo fitting selection is limited. A longer 90 degree fitting or a 60 degree option would have been nice.

Date of experience: May 23, 2025

Replacement process redeeming.
June 16, 2024
Previous review

I was originally sent an apparently used product. When I shared a photo of it with the rep, she quickly approved a return and replacement.

Date of experience: June 5, 2024
Texas
2 reviews
0 helpful votes
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S&S manifold order
June 2, 2025

Easy ordering process and great communication on order status. Parts were in stock and my order was processed quickly.

Date of experience: May 23, 2025
Michigan
1 review
0 helpful votes
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Great service
June 2, 2025
Updated review

Very easy to navigate in the website. Prices are quite competitive.

Date of experience: May 23, 2025

Easy to navigate
May 22, 2025
Previous review

Easy to navigate. Simple checkout.

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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N/A
June 2, 2025

Got my tires in a timely manner as expected. Well done. I thank you very much.

Date of experience: May 23, 2025
Montana
1 review
0 helpful votes
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Great
June 2, 2025

Tremendous customer service, I hate surveys and why am i forced to write a review

Date of experience: May 23, 2025
Alabama
1 review
0 helpful votes
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Well Done
June 2, 2025
Updated review

I have shopped with JP Cycles several times. I.ve always had good service and a quality product when delivered.

Date of experience: May 23, 2025

GOOD JOB GOOD SELECTION
May 22, 2025
Previous review

GOOD JOB GOOD SELECTION

Date of experience: May 12, 2025