J&P CyclesReviews 24,365

I found great prices on most things, comparable on others, and like everything else, when I was looking for another item I found it cheaper elsewhere. Will still patronize J&P

The pads were a perfect fit. The reason for 4 stars instead of 5 is because they are noticeably noisier than the Harley pads that I replaced.

Why would a shipment go from LouisvilleKy to Tulsa, OK then to Nashville, TN finally to my home in $#*!son, Tn. And with a store in Tn why not ship from TN to TN? The shipping sucked this time. 1st time I ever went through this problem with you.

It was great. All I had to do is wait for the parts arrive, put it in and fired right up

Would cost me more than its worth to return grips.
Did not feel it was worth the effort.

Better tire than what it came with the motorcycle. American Elite tires are preferred by many bikers

Quick shipping good service what more to say. Will buy from them again.

Very nice! Products are good quality and the advertisement is easy for beginners to understand

Nothing to say, it was ordered and delivered quickly as promised.

Always a great transaction, speedy shipping, carry hard to find parts that other places don't have.

Ordering was easy shipment on time and product was as specified. Can't ask for much more.

I have been a customer with J&P for decades and even rode up to them and got a grand tour. I've never had issues with them. Ever. My problem was a technical one. While checking out online, the website hung up and I had to recycle the page, which removed the basket and forced me to renter the information and check out after. The order arrived as two of the same items in two separate orders and deliveries, each with their own shipping charges. I called and informed the rep that since the bike was 26 years old and the OEM part fell off, I would keep it as a backup because parts for my Softail are difficult at best to come by and she already knew who I was (not a fan of that, but...) and offered up what I was going to suggest, being the removal of the one shipping fee and so even though it was a hiccup, it was one very easily rectified. My ONLY advice would be for J&P to include their CS phone line numbers on the invoices and stickers they send with the order. I've had it on my phone for decades, but had I not, a search would have been in order. Not a big deal but just saying all the same.

All good. Cheers Ordered, then waited guy in a truck stuck it in mailbox. I put it on black bike. Thanks

The shopping and ordering process was easy and the Icon boots have been excellent.

Quick and easy check out, Quick response on delivery 👌 can't wait to order more parts for my Harley's

The seat has a front tab to fit into the frame. This tab needs to be bent down or it won't catch into the frame. The rear also needs to be adusted. I was told that any adjustment would disallow returning the seat. Its a good thing that i like the seat. Just an FYI before you get this seat and you have the same problem I had.

Received as advertised with an easy online purchase experience.

I ordered a helmet from icon and measured my head twice and my head was 24" and ordered the XL 24"-24.6". When I received the helmet was too small and would not go on my head at all. So I had to return it and reorder which costs me $10 on freight and my discount on the new helmet. I think you should have an option to swap out the size like you can in store.

Way too long on shipping that is ridiculous if I would have known he was going to take that long I would have just paid more and bought local

Well laid out and functional website. Excellent product information. Fast shipping and the few times I have had to use it, excellent customer service.