On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Windshield fit perfect. Easy install, took less than 5 min.
If need be to order something to have hands on, check fit, see it and decide if it's what you need or size comparison? There should be a return label available if the product ordered does not work out. No charge for those returns.
I had the pleasure of talking with RANDY who was insightful and helpful. He represents you very postively.
Randy was very helpful to me earlier today. He was a gentleman and I really appreciated his time and guidance.
Came on time and fit. Product as described. Great packaging. Easy to order.
Everything great. Ordered for a friend in need. My husband bought from you years ago. All good. The only problem I had was the tracking. We had the tire and it was still showing a future delivery date.
I ordered the chrome ring replacement for my CVO 2013 road glide fuel tank. No real picture of the part was shown. All info I ordered was what was required. The part I received does not match the existing part. Because I removed the OEM piece, I installed the part.
Too much to apply for a simple order.
My products arrived quickly and were exactly what I needed!
I ordered a 1/2 motorcycle helmet ( with rose on it) and loved it. I needed xs and it is the best fitting helmet. Quality seems very good overall. The snap on neck piece seemed somewhat cheaper but it feels good on. I had ordered another helmet first, size small and different style, but that felt a little loose and looked like a bubble head on. However, on that one it had a nice zipper on the neck piece. I kept both as the prices were reasonable. They kept me updated on shipping and it came on time.
It's always a pleasure doing business with JP Cycles products and great customer service with knowledgeable staff
Love dealing with JP Cycles always get someone who is more knowledgeable than your local Harley parts and service department. Great service love being able to talk to an actual real person on the phone and get solid answers and of course great products
JP cycles always delivers. Parts were correct. Repair went well
Always got what was advertised. Never have had to return an item.
I entered my motorcycle, make, year, model...clicked on Dunlop tires, and got a message that the system couldn't find what I was looking for. Hasn't happened previousley.
Awesome fast deliver. Great selection of Harley aftermarket parts and accessories.
Looked for metal housing, didn't check size, very small, well made
The ignition part that I received doesn't work 40% of the time I've been stranded in parking lot waiting playing with it trying to get it to activate and leave me stuck there with no power because the key doesn't turn on and then it will just all of a sudden start working It sucks.
Easy quik not a brain scramble to complete
You had all that I needed to replace all of my old parts. I do wish you would put parts in a complete package. Great delivery times.
Didn't fit but I took it apart and used the part I needed I would send it back but not paying shipping twice
As usual, with J&P cycles always hassle free shopping. With no worries about possible returns or exchanges.
Always a pleasure to shop at J&P Cycles.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members