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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,540
This company responds to reviews on average within 5 days

Instant Feedback

73,058 reviews

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New Hampshire
1 review
0 helpful votes
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Awesome
July 14, 2025

Fantastic Fantastic Fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic wonderful fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic amazing fantastic fantastic fantastic fantastic great fantastic fantastic fantastic fantastic

Date of experience: July 4, 2025
New Jersey
1 review
0 helpful votes
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Sissy bar review
July 14, 2025

Excellent.went another site with major problems on my order ( DK) but u guys are the best

Date of experience: July 4, 2025
Alabama
1 review
0 helpful votes
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Always dependable
July 14, 2025

J&P have always been my go to for parts and they're always dependable.

Date of experience: July 4, 2025
Guam
2 reviews
0 helpful votes
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My Harley can breathe!
July 14, 2025
Updated review

Glad I could get the air filter even though it was $10 more than Revzilla with shipping costs. Revzilla wouldn't ship to Guam even though I'd ordered from there in the past.

Date of experience: July 5, 2025

Easy to find part and you ship to US Territories
June 30, 2025
Previous review

Easy to find part and you ship to US Territories.

Date of experience: June 20, 2025
Iowa
1 review
0 helpful votes
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Not what I was expecting
July 14, 2025

I went to j&p to look at a sedici cooling vest, which they had, but didn't have the size I needed, even though it said they did online. But they appear to be more catered to cruisers and harley riders than sports bikes, like cycle gear. I will say, the employee that helped me was very nice and helpful! I would recommend it if you ride a cruiser or harley style bike.

Date of experience: June 23, 2025
North Carolina
1 review
0 helpful votes
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Quick and easy
July 14, 2025
Updated review

Loaded my bike make and model and year into website, searched turn signals, browsed results, ordered part in about 20 minutes. Arrived in 2-3 days, installed, works great. Carry on.

Date of experience: July 4, 2025

Pretty easy to search vs my bike to find the part I...
July 3, 2025
Previous review

Pretty easy to search vs my bike to find the part I needed. Military discount process was very fast.

Date of experience: June 23, 2025
Wisconsin
1 review
0 helpful votes
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Good service good product
July 14, 2025

Product came quickly and was exactly what I expect. I would definitely order from them again

Date of experience: July 4, 2025
Washington
1 review
0 helpful votes
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Good
July 14, 2025
Updated review

Good good good good good good good good good good good good good good good good good 50 characters. Ugh

Date of experience: July 4, 2025

Quick and easy, goodd internal search functions
June 30, 2025
Previous review

Quick and easy, goodd internal search functions.

Date of experience: June 20, 2025
Virginia
1 review
0 helpful votes
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I knew what I was looking for, and J&P is exactly the right place for anything ya need! I went to their website, found just what I wanted & clicked the order button! Since my info is on file, I was done just that quick, and 2 days later I was trying out my new stuff!

Date of experience: June 24, 2025

Quick, painless and user friendly!
August 1, 2024
Previous review

Quick, painless and user friendly!

Date of experience: July 22, 2024
New York
1 review
0 helpful votes
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Mechanical reverse
July 14, 2025

Pretty good kit to install. Some minor issues for the backyard mechanic: one of the supplied spade connector (male) did not match up with the female also supplied with the kit. I would have liked some instruction regarding the alignment pins. I figured that you remove the existing ones and install the supplied ones (longer) in the transmission housing then install the removed ones into the reverse housing. Otherwise good instructions and kit.

Date of experience: July 4, 2025
Nebraska
1 review
0 helpful votes
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Not installed yet
July 14, 2025

I bought the rear turn signal light bar because the J&P tech on youtube led me to believe that the install would be simple and a DIY'er like me could handle it. The tech must have girl hands and specialty tools because without those, the install is impossible without removing the rear tire, and that's why I have yet to install the turn signal bar. The bar itself appears to be stout and of good quality. I have to get some advice and low profile tools from some mechanics I know if I want to get this project done. I had to use a ratcheting box end wrench due to space limitations, had to remove an exhaust/saddle bag bracket. There is just not enough room in the fender space to do this project as demonstrated by the tech in the youtube video.

Date of experience: June 27, 2025
California
1 review
0 helpful votes
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Great product and fast shipping.
July 14, 2025
Updated review

Great website, product and fast shipping. Will purchase again.

Date of experience: June 20, 2025

Great product and website
June 30, 2025
Previous review

Great product and website.

Date of experience: June 20, 2025
North Carolina
1 review
0 helpful votes
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Works great
July 14, 2025

Easily lowered my Honda Spirit 750 1 1/2" took about 30-40 min to install with a scissors lift.

Date of experience: July 4, 2025
Illinois
1 review
0 helpful votes
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Best brands shipped fast
July 14, 2025

Ask the best brands, excellent website functionality. Fast shipping with good communication on delivery dates

Date of experience: July 4, 2025
Illinois
1 review
0 helpful votes
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Very comfortable seat
July 14, 2025

The seat is very comfortable and my husband loves the extended reach. There's a slight malfunction or mishap on the passenger seat but overall great

Date of experience: July 4, 2025
New York
1 review
0 helpful votes
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Great company to deal with
July 14, 2025
Updated review

Products always ship quickly, and are of great quality, and great selection

Date of experience: July 4, 2025

Great quality products, quick shipping
July 3, 2025
Previous review

Great quality products, quick shipping

Date of experience: June 22, 2025
Florida
1 review
0 helpful votes
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Ordering from JP was easy and quick. Good products and correct fits correctly.

Date of experience: July 4, 2025
Oregon
2 reviews
0 helpful votes
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Buying parts
July 14, 2025
Updated review

I got just what I needed on time and good quality. Nothing more needs be said!

Date of experience: July 4, 2025

While the order process gets ever more complicated,...
June 29, 2025
Previous review

While the order process gets ever more complicated, the help is still good.

Date of experience: June 19, 2025
Louisiana
1 review
0 helpful votes
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The seat cushion (over $ 200) leaked air. I showed JPS where it was defective. I had to send it back to them, now I'm waiting for a replacement or credit? What's up... It's obvious it's defective.

Date of experience: July 4, 2025
Kimberly E. — J&P Cycles Rep
9 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

California
2 reviews
0 helpful votes
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Process
July 14, 2025
Updated review

I have not yet opened the box, I just haven't had the time however the proctor ordering was pretty simple and straight forward

Date of experience: July 4, 2025

Quick and easy
July 3, 2025
Previous review

Quick and easy

Date of experience: June 22, 2025