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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Fed Ex dropped the ball with my air cleaner, J&P offered thorough assistance and part showed up next day. Part is amazing. Kit was Easy to install.
Damn these flippin things got expensive.
Quality karts to get my bike back on the road, shipping was timely.
Front tire and carb parts came in very good condition, delivery was quick.
Easy to use and they let you know if it is in stock or not! Jim S.
It was very professional and I received my mirrors pretty quick and it was very easy to order
Said it is my fault my package was delivered to the wrong address when I called several times about it
Quick and easy, searched for oil filters that fit my sled and picked what I needed
A quick search showed J&P had the filter I needed and since I've done business with J&P before I'll gladly do more with them!
Products were always exactly as described and delivered very quickly. I know it's always going to be right if I order from y'all.
Worked perfect for me... went on easy... takes out the slop the factory one has
I like J&P cycles because the site is easy to navigate, and I have never had a problem with any of their products.
Easy to keep up with my package and was shipped on time no problem!
Package came in faster than I expected and parts that I had ordered were in great condition, would highly recommend
Great help with store questions Great products no problem top
Easy to find parts no struggles fast shipping easy website to find parts
A co worker told me to get my tire from this site, I was hesitant because a clear shipping date was never stated. The tire came so darn fast. Exceeded expectations in all areas. Definitely going to be a return shopper.
Fast shipping, great prices I'll be a customer forever. Received my order within two days!
I was traveling out west from FL and tried to time my order so I would get it at out temp Airbnb. Thanks to JP prompt service the timing worked perfectly!
Ordered a few items and they arrived very quickly. All items were as described, couldn't be happier
Always the right parts when you need them! RPM membership makes delivery fast!
Disappointed on how long it took to receive my tires. Tires mounted and balanced... ready for STURGIS!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


I see a replacement order was sent to you regarding the incorrect address being entered. I am happy we could resolve this issue. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.