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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,567
This company responds to reviews on average within 5 days

Instant Feedback

73,140 reviews

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New Mexico
1 review
0 helpful votes
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S&S Air Cleaner Looks Sharp
August 7, 2025
Updated review

Fed Ex dropped the ball with my air cleaner, J&P offered thorough assistance and part showed up next day. Part is amazing. Kit was Easy to install.

Date of experience: July 28, 2025

Damn these flippin things got expensive
July 26, 2025
Previous review

Damn these flippin things got expensive.

Date of experience: July 16, 2025
Texas
1 review
0 helpful votes
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Quality parts at a fair price
August 7, 2025

Quality karts to get my bike back on the road, shipping was timely.

Date of experience: July 28, 2025
Kansas
1 review
0 helpful votes
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Quick delivery
August 7, 2025
Updated review

Front tire and carb parts came in very good condition, delivery was quick.

Date of experience: July 28, 2025

Easy to use and they let you know if it is in stock...
July 25, 2025
Previous review

Easy to use and they let you know if it is in stock or not! Jim S.

Date of experience: July 15, 2025
Tennessee
1 review
0 helpful votes
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It was very professional and I received my mirrors pretty quick and it was very easy to order

Date of experience: July 28, 2025
Massachusetts
1 review
0 helpful votes
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Poor customer service
August 7, 2025
Updated review

Said it is my fault my package was delivered to the wrong address when I called several times about it

Date of experience: July 28, 2025
Kimberly E. — J&P Cycles Rep
8 months ago

I see a replacement order was sent to you regarding the incorrect address being entered. I am happy we could resolve this issue. Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


Great no issues
May 10, 2025
Previous review

Great no issues

Date of experience: April 30, 2025
Ohio
1 review
0 helpful votes
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K&N oil filter
August 7, 2025
Updated review

Quick and easy, searched for oil filters that fit my sled and picked what I needed

Date of experience: July 28, 2025

A quick search showed J&P had the filter I needed and...
July 24, 2025
Previous review

A quick search showed J&P had the filter I needed and since I've done business with J&P before I'll gladly do more with them!

Date of experience: July 13, 2025
Massachusetts
1 review
0 helpful votes
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Thank you
August 7, 2025

You always have what I need at a fair price with quick shipping

Date of experience: July 28, 2025
Missouri
1 review
0 helpful votes
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Always exactly what I ordered
August 7, 2025

Products were always exactly as described and delivered very quickly. I know it's always going to be right if I order from y'all.

Date of experience: July 28, 2025
Missouri
1 review
0 helpful votes
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Shifter linkage
August 7, 2025
Updated review

Worked perfect for me... went on easy... takes out the slop the factory one has

Date of experience: July 28, 2025

Just what I need
July 24, 2025
Previous review

Just what I need

Date of experience: July 14, 2025
Texas
1 review
0 helpful votes
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I like J&P cycles because the site is easy to navigate, and I have never had a problem with any of their products.

Date of experience: July 15, 2025
Tennessee
1 review
0 helpful votes
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Great experience
August 7, 2025
Updated review

Easy to keep up with my package and was shipped on time no problem!

Date of experience: July 28, 2025

Definitely recommend
September 19, 2024
Previous review

Package came in faster than I expected and parts that I had ordered were in great condition, would highly recommend

Date of experience: September 9, 2024
California
2 reviews
0 helpful votes
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Excellent
August 7, 2025

Best overall pricing and fast delivery and large selection of products

Date of experience: July 27, 2025
Michigan
1 review
0 helpful votes
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Great service
August 7, 2025

Great help with store questions Great products no problem top

Date of experience: July 27, 2025
Utah
1 review
0 helpful votes
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Easy and friendly
August 7, 2025

Easy to find parts no struggles fast shipping easy website to find parts

Date of experience: July 27, 2025
Washington
1 review
0 helpful votes
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Quick and good price
August 7, 2025

A co worker told me to get my tire from this site, I was hesitant because a clear shipping date was never stated. The tire came so darn fast. Exceeded expectations in all areas. Definitely going to be a return shopper.

Date of experience: July 27, 2025
Maine
1 review
0 helpful votes
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Love this company
August 7, 2025

Fast shipping, great prices I'll be a customer forever. Received my order within two days!

Date of experience: August 2, 2025
Arizona
1 review
0 helpful votes
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In Stock & Quick Order Fill
August 6, 2025

I was traveling out west from FL and tried to time my order so I would get it at out temp Airbnb. Thanks to JP prompt service the timing worked perfectly!

Date of experience: July 27, 2025
Arizona
1 review
0 helpful votes
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Very quick shipment
August 6, 2025

Ordered a few items and they arrived very quickly. All items were as described, couldn't be happier

Date of experience: July 27, 2025
New York
2 reviews
0 helpful votes
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Great experience as always
August 6, 2025
Updated review

Always the right parts when you need them! RPM membership makes delivery fast!

Date of experience: July 27, 2025

Great experience as always
July 2, 2025
Previous review

Great experience as always

Date of experience: June 22, 2025
Iowa
1 review
0 helpful votes
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PB CHOPPERS
August 6, 2025

Disappointed on how long it took to receive my tires. Tires mounted and balanced... ready for STURGIS!

Date of experience: July 27, 2025