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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,523
This company responds to reviews on average within 5 days

Instant Feedback

72,993 reviews

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Florida
1 review
0 helpful votes
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Completely Satisfied
August 8, 2025
Updated review

The item I needed was out of stock so I requested to be notified when it was available to order. A couple of weeks later I received an email from you saying it was back in stock. Ordered it and received it in about 4 or 5 days.
The ALL BALLS RACING fuel pump was received in good condition and my 03 Heritage Softail is now running again.

Date of experience: July 29, 2025

Item was out of stock when first shopped
July 23, 2025
Previous review

Item was out of stock when first shopped. Requested notification when item was available. Received email notice that item was in stock and placed my order. Great service!

Date of experience: July 12, 2025
California
2 reviews
0 helpful votes
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Return, store credit.
August 8, 2025

Thankfully, I received store credit for an item outside the return window. Was able to use the store credit for some new risers and pegs. Thanks!

Date of experience: July 29, 2025
South Carolina
1 review
0 helpful votes
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Very satisfied
August 8, 2025
Updated review

Great parts selection and prompt, on time delivery. There when needed.

Date of experience: July 29, 2025

Quality web site, Quality parts and service, and a...
July 25, 2025
Previous review

Quality web site, Quality parts and service, and a quality experience!

Date of experience: July 14, 2025
Ohio
1 review
0 helpful votes
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Price on tires too high
August 8, 2025
Updated review

The huge increase in price from my last order of the same Dunlop E4s- which was not that long ago - to this order is ridiculous! I might as well get my tires from a local shop going forward as there is no advantage any more to buying online from you!

Date of experience: July 29, 2025
Kimberly E. J&P Cycles Rep
8 months ago

Thank you for your feedback. We completely understand your frustration regarding the recent price increase on the Dunlop E4s. The motorcycle industry has seen several cost adjustments recently due to factors such as increased manufacturing costs and newly implemented tariffs, which have unfortunately affected the pricing on some of our products.

We always aim to offer competitive pricing, and we regret that this change has impacted your experience. While we hope to remain a convenient and valuable option for you, we understand if you're exploring local alternatives.

We truly appreciate your past business and hope we’ll have the opportunity to serve you again in the future.


Cheapest out there
July 23, 2025
Previous review

Cheapest out there

Date of experience: July 12, 2025
Washington
1 review
0 helpful votes
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Service
August 8, 2025

Good service. That's all I needed to say. No other explanation

Date of experience: July 28, 2025
New York
2 reviews
0 helpful votes
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Nicely Done!
August 8, 2025

Came as expected, no damage, packaged correctly with care. Fit perfectly on the bike. Delivery was right on time. I will definitely order from J&P Cycles in the future. For whatever they may have for my bike.

Date of experience: July 29, 2025
Minnesota
1 review
0 helpful votes
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Drink holder
August 8, 2025
Updated review

I like that it doesn't clamp to handlebars but need to get a new water bottle.

Date of experience: July 28, 2025

Easy to find items
March 19, 2025
Previous review

Easy to find items

Date of experience: March 9, 2025
New Jersey
1 review
0 helpful votes
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Great
August 8, 2025

Always hassle free experience when shopping here ………………..

Date of experience: July 28, 2025
Canada
1 review
0 helpful votes
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Clutch lever
August 8, 2025

Painless experience I didn't have to leave the house, delivered in a week

Date of experience: July 28, 2025
South Carolina
1 review
0 helpful votes
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Satisfied with the product
August 8, 2025

Nice product. Should have had a 90 at the master cylinder but the straight worked out. The 90 would have made for a more professional install.

Date of experience: July 28, 2025
Missouri
1 review
0 helpful votes
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Great products at fair prices!
August 8, 2025
Updated review

I've ordered tires from here for at least 7 years now. Every time I get exactly what I ordered. Delivery is on time or faster than the expected arrival time provided. I've never had a single issue, and will continue to purchase all my motorcycle tires from here!

Date of experience: July 28, 2025

Great prices and fast shipping!
July 28, 2025
Previous review

Great prices and fast shipping!

Date of experience: July 17, 2025
Pennsylvania
1 review
0 helpful votes
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Ordering made easy
August 8, 2025

Easy to find part, easy to order part came in time that was told

Date of experience: July 28, 2025
Michigan
1 review
0 helpful votes
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Great fit
August 8, 2025

With a little finesse and massage, it was a Great fit on my seat pan

Date of experience: July 28, 2025
Minnesota
1 review
0 helpful votes
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Just put them on
August 8, 2025

The build quality looks great. The ease of putting them on and adjusting the sag was better than expected. The initial first ride was noticeably better but have yet to put on any serious miles. Going on. A thousand mile round trip soon so we will see

Date of experience: July 28, 2025
Kimberly E. J&P Cycles Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Arizona
1 review
0 helpful votes
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Sportster
August 8, 2025

Excited to purchase my new seat looks awesome! Thank you J&P Cycles.

Date of experience: July 28, 2025
Florida
1 review
0 helpful votes
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Product as described
August 8, 2025
Updated review

Easy purchase. The thread pitch maybe a little tighter than id like, but still did the trick and the sizes on the jets were a little more difficult to read. Sizing seems to be accurate which is most important

Date of experience: July 28, 2025

Expensive but good🤪
July 27, 2025
Previous review

Expensive but good🤪

Date of experience: July 17, 2025
Wisconsin
1 review
0 helpful votes
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Good
August 7, 2025

Good product, timely reception. Good experience all around.

Date of experience: July 28, 2025
Georgia
1 review
0 helpful votes
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Light so bright... had to wear shades
August 7, 2025
Updated review

Light purchased for my 76 H-D vibration machine. Installed immediate and now I can see... so bright I have to wear shades

Date of experience: August 1, 2025

Took a while but parts received... time to get to work. US Post office needs to be fired for slow

Date of experience: April 25, 2025
Oregon
1 review
0 helpful votes
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Awesomeness parts/ accessories
August 7, 2025

"H" hook break pads are very EZ to change out. Price was/is amazing

Date of experience: July 24, 2025
Kansas
1 review
0 helpful votes
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Unnecessary parts
August 7, 2025

Wish the Avon grips said no throttle tube required in description or fitment notes

Date of experience: July 28, 2025
Kimberly E. J&P Cycles Rep
8 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.