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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,393
This company responds to reviews on average within 5 days

Instant Feedback

72,611 reviews

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Ohio
1 review
0 helpful votes
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Easy to install and easy to use. Plug and play. No extra wiring if you have the stock tour pack speakers completely plig and play. I have LED lights on my bike and my stock radio wouldn't pick up any stations. This radio picks up stations no problem. Easy to connect to my phone for Bluetooth usage. Works with the stock handle bar controls

Date of experience: August 4, 2025
Indiana
1 review
0 helpful votes
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Productive from JP cycle
August 14, 2025

JP cycle has an outstanding reputation with me I've done business with JP cycle for over 20 years they just keep getting better

Date of experience: August 4, 2025
Virginia
1 review
0 helpful votes
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Seat cover
August 14, 2025

Works and fits as should. Highly recommend. Good product and service.

Date of experience: August 4, 2025
Kansas
1 review
0 helpful votes
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Latest buy from J&P
August 14, 2025
Updated review

I have shopped at J&P for years and like always got exactly what was ordered in a very timely manner.

Date of experience: August 4, 2025

As always easy to find needed items have always had...
July 30, 2025
Previous review

As always easy to find needed items have always had fast shipping over the all the years been using J&P.

Date of experience: July 20, 2025
Alabama
1 review
0 helpful votes
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I ordered a Softail front fender using your online parts selection tools. When it got here the box was pretty much destroyed? And the "raw" fender had a grind mark on the front left where it had been sticking out of the box. The box appeared to have been damaged and retaped by someone as the paper tape had been hastily covered with clear packing tape. I contacted customer service went through the process sent pictures of the damage box and damaged fender, that was the wrong fender to begin with and returned it. I had to pay for a new box and shipping from what I understand. I also owe JNP cycles $9.99 for the return label. (Yet to be seen on my credit card refund).

Date of experience: July 30, 2025
Oklahoma
1 review
0 helpful votes
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Great product
August 14, 2025

Smooth. Awesome product. I would recommend J&P cycles to everyone. They are quick and professional

Date of experience: August 4, 2025
Texas
1 review
0 helpful votes
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Speedometer works, but inaccurate
August 14, 2025
Updated review

Upon installation I had to fabricate a rubber ring to seal the speedometer to the original case.
There was a 1/8 inch gap between the housing and the case. Test ride with gps strapped to bike showed that that it was pretty close up to 30 mph.
After that it progressively off (ie) slow.
At 30 mph it read 27, at 50 mph it read 45.
The odometer was real close

Date of experience: August 4, 2025

Just ordered, wait and see
August 2, 2025
Previous review

Just ordered, wait and see

Date of experience: July 23, 2025
Michigan
1 review
0 helpful votes
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Delivery was quick and accurate
August 14, 2025

Simple accurate and quick... no need to say more... fix your expectations

Date of experience: August 4, 2025
Georgia
1 review
0 helpful votes
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FedEx is a terrible shipping service
August 14, 2025
Updated review

All negative. You need another shipping alternative. I had to order the same 25lb motorcycle batter 4 times in the same month to get 1, delivered undamaged.,

Date of experience: August 4, 2025

Great is stock inventory!
July 2, 2025
Previous review

Great is stock inventory!

Date of experience: June 22, 2025
Pennsylvania
2 reviews
0 helpful votes
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Great service as always!
August 14, 2025
Updated review

I have always gotten great service when going with J & P. They have great customer service if I ever contact them with questions on a product I want to order. They are very knowledgeable and have helped me to make sure every part fits our bike.

Date of experience: August 4, 2025

Love your site!
August 3, 2025
Previous review

Love your site! It's so easy to use, and your selection of the items I need is great! Your great prices don't kill the wallet either

Date of experience: July 24, 2025
Michigan
2 reviews
0 helpful votes
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Parts were available at a fair price
August 14, 2025

I think I got this recommendation from a U-tube spot that I watched on how to change your brake pads on a SoftTail Fat Boy, 2000 to 2007. That U-tube feature an explanation on the different types of pads that were available, and I went with the Sinter-pads. I looked on line and your company had a good price for those brake pads

Date of experience: August 3, 2025
New York
1 review
0 helpful votes
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Always order when needed
August 14, 2025
Updated review

Fast shipping easy website never an issue. And good chose of products to stay in budget

Date of experience: August 3, 2025

Site is easy to navigate and has a bunch of great options
July 31, 2025
Previous review

Site is easy to navigate and has a bunch of great options

Date of experience: July 20, 2025
Virginia
3 reviews
0 helpful votes
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Definitely an upgrade
August 14, 2025

My bike is a HD. The standard bulbs have filaments which, break over time. (Vibration.)break. These LEDs have no filaments, so we shall see.

Date of experience: August 3, 2025
Wisconsin
1 review
0 helpful votes
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Awesome fast delivery
August 14, 2025

Great awesome delivered on time definitely will use for all my parts

Date of experience: August 3, 2025
Idaho
1 review
0 helpful votes
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Hell ya brother
August 14, 2025

Super fast always great customer service always great products

Date of experience: August 3, 2025
Ohio
1 review
0 helpful votes
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Easy to find correct parts, shipped within a timely manner and showed up as expected!

Date of experience: July 30, 2025
Texas
1 review
0 helpful votes
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Great service great products
August 14, 2025

Great products great service fast shipping. Highly satisfied with my purchase

Date of experience: August 3, 2025
Tennessee
1 review
0 helpful votes
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Great place to shop
August 14, 2025

Very good place to shop They carry everything you need for your bike

Date of experience: August 3, 2025
Maryland
1 review
0 helpful votes
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Easy search, fast shipping
August 14, 2025

Good reviews fast shipping and good price. I like the overall experience surfing their website.

Date of experience: August 3, 2025
Missouri
1 review
0 helpful votes
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None
August 14, 2025
Updated review

I always enjoy your service and merchandise. It was delivered on time to my right address.

Date of experience: August 3, 2025

Awesome job
August 2, 2025
Previous review

Awesome job

Date of experience: July 23, 2025