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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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Great service!
August 21, 2025

Shopped on J&P site for front cruiser tire, selected quality product, paid, tire delivered 4 days later! Was pleased to see the date stamp was (2125), showing its mfg date was 21st week of this year, only a few weeks old.
Expect to have it mounted and on the road soon.

Date of experience: August 11, 2025
Missouri
1 review
0 helpful votes
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Satisfied customer for 15+ years.
August 21, 2025

I have always been satisfied with JP Cycles. I have used them for years.

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
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Satisfied
August 21, 2025
Updated review

Good quality fast delivery in good shape. Ordering more.to match

Date of experience: August 8, 2025

Quick and easy
August 7, 2025
Previous review

Quick and easy

Date of experience: July 28, 2025
Indiana
1 review
0 helpful votes
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Disappointing. Will try again
August 21, 2025

Called for help so I would be sure of getting the correct parts. J and p did the order on their end while on the phone with me. I did get the high pressure sell to join whatever club it is I joined that seemed to get me fast shipping! Didn't matter! Didn't get what I ordered! Why ship two clutch cables with a brake line and an idle cable… no throttle cable. I realized why when I called to get it straightened out. Employees don't know the product. Have no idea what's in the package they're ordering or pulling or shipping. Indicative of a larger problem. Yes I'll try J and P again. Thanks for asking

Date of experience: August 11, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Oregon
2 reviews
0 helpful votes
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ST90 Tires
August 21, 2025

Easy to order. Shipped quickly and product delivered as expected. Will definitely be back when need arises.

Date of experience: August 11, 2025
Minnesota
1 review
0 helpful votes
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License Plate Relocation
August 21, 2025
Updated review

I was pleased with the purchase and deliver of my product. The product was just what I wanted and arrived ahead of schedule. Thanks

Date of experience: August 11, 2025

Easy to use and ease of checkout
August 10, 2025
Previous review

Easy to use and ease of checkout.

Date of experience: July 31, 2025
Illinois
1 review
0 helpful votes
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Parts that count
August 21, 2025

The parts are always exactly what is described. Application is always right on and the quality is great.

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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Easy
August 21, 2025

Easy online order on easy to use web site. Fast free shipping.

Date of experience: August 11, 2025
California
1 review
0 helpful votes
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J & P has always been great for me.
August 21, 2025
Updated review

This throttle by wire was fairly easy to do and I just love the way it works flawlessly. It's put the fun back into riding. A sticky throttle just drains all the fun out.

Date of experience: August 11, 2025

So easy once I got my Wife's approval
August 9, 2025
Previous review

So easy once I got my Wife's approval. Lol

Date of experience: July 30, 2025
Illinois
1 review
0 helpful votes
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Sent damaged tire
August 21, 2025

Ordered a new tire and valve stems. Got the products and when I unwrapped the plastic from the tire I noticed what looks like a 2-3 in. Slice in the bead of the tire. Reached out to customer care and tire is being returned. Awaiting a response as to the estimated arrival of my replacement tire.

Date of experience: August 11, 2025
Minnesota
1 review
0 helpful votes
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These are so great, they are for my Husband, he has been eyeing them all summer, thanks so much, he loves them

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
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Rox 2" pivoting risers
August 21, 2025

Just what I needed to raise my handlebars for a more comfortable riding position.

Date of experience: August 6, 2025
California
1 review
0 helpful votes
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Great from start to finish.
August 21, 2025

Great. I'll use it again and again.! ………………………………………..

Date of experience: August 11, 2025
Tennessee
1 review
0 helpful votes
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Tuner
August 21, 2025
Updated review

Had to have the part overnight delivered. Paid the extra money and was delivered as promised. So it worked out to the good.

Date of experience: August 11, 2025

Good experience
August 28, 2024
Previous review

Good experience

Date of experience: August 18, 2024
Minnesota
1 review
0 helpful votes
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Awesome salesman
August 21, 2025

Before the tent/booth was set up, the salesman found the travel bag I was looking for then reminded me of the free shipping for purchases over $50 which was very convenient for me

Date of experience: August 11, 2025
Georgia
1 review
0 helpful votes
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Great job
August 21, 2025
Updated review

Good part selection, bike specific, easy to order, quick delivery.

Date of experience: August 11, 2025

Great choices
May 10, 2025
Previous review

Great choices

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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If you're going to advertise next day delivery, deliver it the next day not the following days

Date of experience: August 11, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Pennsylvania
1 review
0 helpful votes
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Ready to Ride
August 21, 2025
Updated review

Snapped clutch cable on my 2003 Deuce. Decided it was probably time to replace all cables and upgrade to stainless. All components ordered delivered within 5 business days. Fitment was perfect & we're ready for an upcoming trip.

Date of experience: August 11, 2025

Found the exact parts I was looking for
August 7, 2025
Previous review

Found the exact parts I was looking for.

Date of experience: July 27, 2025
New York
1 review
0 helpful votes
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Ignition parts
August 21, 2025
Updated review

Received them in a decent amount of time and satisfied with what i received

Date of experience: August 11, 2025

Easy to complete
August 10, 2025
Previous review

Easy to complete

Date of experience: July 31, 2025
Georgia
1 review
0 helpful votes
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Great experience great products!
August 21, 2025

I ordered a new latch for my tour pack a headlight and a set of turn signals all in all great products great pricing delivered on time!

Date of experience: August 11, 2025