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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,350
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Always great service!
August 22, 2025
Updated review

I got exactly what I ordered quickly and my bike is up and running well because of it thank you folks!

Date of experience: August 12, 2025

Always easy to order!
August 11, 2025
Previous review

Always easy to order! Thanks

Date of experience: August 1, 2025
Florida
1 review
0 helpful votes
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Excellent service fast shipping excellent price thanks 👍

Date of experience: August 12, 2025

Awesome 👍🙏😎 Guys
August 10, 2025
Previous review

Awesome 👍🙏😎 Guys

Date of experience: July 31, 2025
Indiana
1 review
0 helpful votes
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Good experience
August 22, 2025

Looks good and fits good... enjoyed doing business and will again in the future I'm sure...

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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Good unit
August 22, 2025

Good quality better than expected, standard s&h good packaging.

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
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Reasonable and simple
August 22, 2025

Searched for my helmet online. It was very easy to find and purchase Reasonable price Website was very easy to navigate

Date of experience: August 11, 2025
Texas
1 review
0 helpful votes
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Happy wife, happy life of riding.
August 22, 2025

Bought Motorcycle rear armrests for my new 2016 Heritage Softail Classic. They look good on the bike, and the wife feels more secure, relaxed and happy riding on the back of it.

Date of experience: August 11, 2025
Illinois
1 review
0 helpful votes
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Good product
August 22, 2025

On time as described "………………………………………………………………………………..

Date of experience: August 11, 2025
Washington
1 review
0 helpful votes
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Excellent
August 22, 2025

Everything i order it is on time or sooner and exactly what i ordered

Date of experience: August 12, 2025
California
1 review
0 helpful votes
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Dont get the wrong item!
August 22, 2025

I got sent the wrong turn signal and they wanted me to pay for the shipping back to them. I will never shop with them again

Date of experience: August 11, 2025
Kimberly E. J&P Cycles Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Tennessee
1 review
0 helpful votes
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Sent twice before I got it
August 22, 2025

Initial delivery was to incorrect address. Had to call customer service

Date of experience: August 7, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Florida
1 review
0 helpful votes
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Quality Product
August 22, 2025

Good quality product delivered very fast. Would recommend.

Date of experience: August 11, 2025
Utah
1 review
0 helpful votes
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Great product
August 22, 2025

Great product well built. Exactly what I was looking for. Thank you

Date of experience: August 11, 2025
Connecticut
1 review
0 helpful votes
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Great products, shipped fast
August 21, 2025

On my last order, I was in search of a starter relay. I ordered it on a Friday and I got it Monday. Never disappointed dealing with these people.

Date of experience: August 11, 2025
Georgia
1 review
0 helpful votes
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Chuck
August 21, 2025

No problem with order my parts were on the money, fit right, arrived on time.Can't beat that. J&P rocks

Date of experience: August 11, 2025
Colorado
1 review
0 helpful votes
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Motorcycle parts
August 21, 2025

I have always had a good experience with j&p cycles. Great array of products

Date of experience: August 11, 2025
Ohio
1 review
0 helpful votes
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Belt was exactly same quality and length as factory, give them information and they get u what u need.quality

Date of experience: August 11, 2025

Simple and easy to find correct belt a d order
August 7, 2025
Previous review

Simple and easy to find correct belt a d order

Date of experience: July 27, 2025
GB
1 review
0 helpful votes
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Actually had the part in stock
August 21, 2025

As per the title but who ever packed it left my reference number of the shipping label so it went missing at the delivery address for two weeks

Date of experience: August 11, 2025
Ohio
1 review
0 helpful votes
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Howard's double barrel engine gaurd
August 21, 2025

Very pleased with this product! Was delivered in perfect condition and looks amazing on my Harley! Thank you!

Date of experience: August 11, 2025
Florida
1 review
0 helpful votes
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Brake pads/shoes
August 21, 2025
Updated review

Easy to find, order, pay, and on the way. Installation was a snap

Date of experience: August 11, 2025

Very easy to locate and order parts
August 7, 2025
Previous review

Very easy to locate and order parts

Date of experience: July 28, 2025
Massachusetts
1 review
0 helpful votes
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Easy fix
August 21, 2025
Updated review

Been riding for decades the E Z Shifter was simple to install and makes riding a more pleasurable experience such a simple thing making a big difference Thanks.

Date of experience: August 11, 2025

Great experience
August 10, 2025
Previous review

Great experience

Date of experience: July 31, 2025