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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,836
quality
23,305
This company responds to reviews on average within 5 days

Instant Feedback

72,402 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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All good!
August 21, 2025
Updated review

Placed an order, received confirmation of order, parts showed up 4 days later

Date of experience: August 10, 2025

Always kool parts!
June 20, 2025
Previous review

Always kool parts!

Date of experience: June 10, 2025
Nevada
1 review
0 helpful votes
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Great product
August 21, 2025

I was looking for a portable tool kit for my motorcycle that hat the tools I wanted. JP Cycles had exactly what I was looking for.

Date of experience: August 10, 2025
New York
2 reviews
0 helpful votes
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Was sent wrong product. Had to go to dealer to purchase it again.

Date of experience: August 10, 2025

Ordering was what I wanted quick and easy
September 26, 2024
Previous review

Ordering was what I wanted quick and easy.

Date of experience: September 16, 2024
Illinois
1 review
0 helpful votes
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Good service
August 21, 2025

Order two items that were in stock so it said. Got a email opps one was not available because the inventory was off

Date of experience: August 10, 2025
Kansas
1 review
0 helpful votes
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Go to company
August 21, 2025
Updated review

Always get what I thought i was getting, that's how I want it, quality

Date of experience: August 10, 2025

Good stuff %^
August 7, 2025
Previous review

Good stuff %^

Date of experience: July 27, 2025
Washington
1 review
0 helpful votes
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S&S air breather kit.
August 21, 2025
Updated review

Everything was fine. But as a "Kit" it should come complete to install. It does not. Back plate to carb gasket was not included. Can not be installed without one. The description of the kit is vague. I had to order and wait 4 more days for a gasket and to install the kit.

Date of experience: August 10, 2025

Seems easy
August 5, 2025
Previous review

Seems easy. Had what I was looking for.

Date of experience: July 26, 2025
South Carolina
2 reviews
0 helpful votes
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Great source for tires
August 21, 2025
Updated review

Great prices, fast free shipping for tires. Always great service

Date of experience: August 10, 2025

All good
August 8, 2025
Previous review

All good. Easy

Date of experience: July 29, 2025
Ohio
1 review
0 helpful votes
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Use somebody other than usps
August 21, 2025

Totally pleased with my product but shipping with the mail was horrible and a week later than supposed to be.

Date of experience: August 10, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Washington
1 review
0 helpful votes
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Bike parts
August 21, 2025

Everything went well other than shipping FedEx never delivers when they say and my items was out for delivery for 3 days. UPS is the way to go in this community

Date of experience: August 10, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Kentucky
1 review
0 helpful votes
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I have no complaints thus far
August 21, 2025

My experience has been phenomenal, fast shipping and the parts fit like they should

Date of experience: August 10, 2025
Nebraska
1 review
0 helpful votes
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Good
August 21, 2025

Everything good did it on website no problem text me when shipped everything

Date of experience: August 10, 2025
Minnesota
1 review
0 helpful votes
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Wrong parts in the same box
August 21, 2025

The air cleaner I ordered came with all the right parts except for the filter part of it was not the right one for the part, lucky my mechanic had to correct one so it worked out but I think I actually received an item that was returned already.

Date of experience: August 10, 2025
South Carolina
1 review
0 helpful votes
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I've never had a bad experience with j & p cycles i just can't seem to find a seat that accommodates me on my heritage

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Actually contacted to see if driver footboards were available for a Triumph America. They were not. Customer Service was so responsive to my inquiry, I decided to buy my helmet from J&P.

Date of experience: August 10, 2025
Washington
1 review
0 helpful votes
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Best tire prices
August 20, 2025

JP cycles is easy to work with... Perfect as always😀😀😀😀

Date of experience: August 10, 2025
California
1 review
0 helpful votes
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I ordered the color yellow. The color delio was yellow ice which is clear but it looks good on my bike so we cool

Date of experience: August 10, 2025
Texas
1 review
0 helpful votes
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Shipping etc
August 20, 2025
Updated review

First, YES I did Receive my Order. You were informed it was delivered to my mailbox, job at as I was. Not need to ask. Though the baffles are "supposed to work" on my pipes, they are too long. No problem. I can easily adapt them faster and easier than returning them. I could've made the baffles in my machine shop, but I figured being lazy and bit ng them would be better.
This does NOT mean I won't order from you again. It's ok at that it's hotter than Hell in my part of Texas, I've been outside building new fence for my cattle and I'm a bit short! When I saw the email asking me if I received my package, I answered, THEN was brought here for an "opportunity" to say if I got the items, and if I was satisfied. Trust me! Had I not received them already, or if I was totally pissed about them NOT fitting, they would've been returned, AND I'd have sent a REAL nasty-gram.

Date of experience: August 10, 2025

I've always had great service and products from J&P
August 6, 2025
Previous review

I've always had great service and products from J&P. Thanks folks.

Date of experience: July 26, 2025
Pennsylvania
1 review
0 helpful votes
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Parts for the bike
August 20, 2025

Website easy to use, fast delivery parts were in stock as well

Date of experience: August 10, 2025
Vermont
1 review
0 helpful votes
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The right way
August 20, 2025
Updated review

Best price easy to navigate website fast and free shipping no issues. Thank you. Will be back.

Date of experience: August 10, 2025

Had mc part needed and best price found with free shipping
August 6, 2025
Previous review

Had mc part needed and best price found with free shipping.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Had to wait and packaging destroyed
August 20, 2025

The web site was good and the part was as expected, even gave military discount. 4 stars on experience due to being a week late and the packaging was crushed and destroyed. Luckily it was a small part and was not damaged.

Date of experience: August 10, 2025