Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Joy Shoetique

Joy Shoetique

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Joy Shoetique?
grey stargrey stargrey stargrey stargrey star

Joy Shoetique Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.

This summary is generated by AI, based on text from customer reviews

value
44
shipping
44
quality
66

Instant Feedback

804 reviews

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Darin Q.
Unfollow Darin Q.
Share Review
Report Review

Terrible website and customer service
September 16, 2021

Never received order confirmation and contacting them was complicated to impossible for no reply back. Multiple attempts with no success. Weeks after order the shoes came with still no order confirm or shipping confirm. Order was doubled and after multiple attempts to contact finally received address to return entire order since it was such low quality and wrong size. Will have to wait and see whether getting a refund proves as difficult.

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2021
Canada
1 review
0 helpful votes
Follow Mame P.
Unfollow Mame P.
Share Review
Report Review

Remerciement
August 8, 2021

Bien reçu je m apprête a refaire une autre commande

Date of experience: August 7, 2021
Spain
1 review
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Very good
July 15, 2021

Very good although took a bit of time to deliver
Very stylish product, good cloth and nice fitting

Date of experience: July 15, 2021
Illinois
2 reviews
0 helpful votes
Follow Gretchen K.
Unfollow Gretchen K.
Share Review
Report Review

Disappointed
July 31, 2021
Updated review

Was looking forward to receiving my order and wearing it. Extremely disappointed and frustrated with the items I received.

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 1, 2021

Pleasant Experience
May 23, 2021
Previous review

Pleasant Experience

Date of experience: May 22, 2021
Mexico
2 reviews
0 helpful votes
Follow Valentina S.
Unfollow Valentina S.
Share Review
Report Review

Love it
June 15, 2021
Updated review

It was ok, it didn't take so much to arrived. Thank you!

Date of experience: June 15, 2021

Just it takes a while to arrive
May 13, 2021
Previous review

Just it takes a while to arrive

Date of experience: May 13, 2021
Georgia
1 review
0 helpful votes
Follow Roxy A.
Unfollow Roxy A.
Share Review
Report Review

Will order again
June 14, 2021

This is my 2nd time I placed an order.

My order was for 2 different pairs of shoes. After I placed my order, 1 pair wasn't available.

Customer service was helpful.

Date of experience: June 14, 2021
Colorado
2 reviews
0 helpful votes
Follow Maria G.
Unfollow Maria G.
Share Review
Report Review

Too long the wait
The items that I receive are nice but that take to long to shipped

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2021
GB
1 review
0 helpful votes
Follow Anne T.
Unfollow Anne T.
Share Review
Report Review

Trainers
June 26, 2021

Only got one pair 2nd pair haven't arrived and have heard nothing as to where they are

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 27, 2021
Ukraine
1 review
0 helpful votes
Follow hjbjkhbuybiubl B.
Unfollow hjbjkhbuybiubl B.
Share Review
Report Review

;
May 20, 2021

''l; k; l, k; lm,; lm,;;., mlkmjmloikjmloijmopijmoplijloikoliklo

Date of experience: May 20, 2021
GB
1 review
0 helpful votes
Follow Sarah A.
Unfollow Sarah A.
Share Review
Report Review

Good
June 19, 2021

Good experience throughout and this is my second time ordering. Thank you

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2021
Oregon
1 review
0 helpful votes
Follow Dan R.
Unfollow Dan R.
Share Review
Report Review

Good service
March 22, 2021

Although I didn't receive a notice of shipping, I received my heater when I expected it to arrive. Works great.

Date of experience: March 22, 2021
Texas
1 review
0 helpful votes
Follow j A.
Unfollow j A.
Share Review
Report Review

Ok
April 16, 2021
Updated review

It was ok just wish the sipping updates were better and give accurate details of when it will arrive.

Date of experience: March 16, 2021

Ok
March 31, 2021
Previous review

It was ok just wish the sipping updates were better and give accurate details of when it will arrive.

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
Follow Zoe T.
Unfollow Zoe T.
Share Review
Report Review

I have purchased lots of clothes if you which I have been very pleased with. But his batch not so pleased with at all too be honest

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 9, 2021
Kansas
1 review
0 helpful votes
Follow Carol P.
Unfollow Carol P.
Share Review
Report Review

Shaping panties
March 27, 2021

For the size I ordered, they do not do the job. They do not go up high enough

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 24, 2021
Canada
1 review
0 helpful votes
Follow Olga D.
Unfollow Olga D.
Share Review
Report Review

ZERO STARS
March 24, 2021

Absolutely terrible business. They lost one of my items that I PAID for and refused to give me a refund, just said it's not available anymore. Instead of offering me an apology and a refund, they asked that I choose another item. Which I did, but they did not read my email properly and now that item is gone again too. TERRIBLE CUSTOMER SERVICE. The items that arrived smelled like cheap glue. Run, don't walk, away from this company.

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 21, 2021
France
1 review
0 helpful votes
Follow HUGE F.
Unfollow HUGE F.
Share Review
Report Review

Livraison rapide. Ok.
February 5, 2021

-

Date of experience: February 5, 2021
Mississippi
1 review
0 helpful votes
Follow P L.
Unfollow P L.
Share Review
Report Review

My shoes are way way too small.
March 5, 2021

I'm not sure what went wrong but my shoes ordered will never fit.

Joy Shoetique attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 3, 2021
California
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

It came on time love the lingerie absolutely love
January 30, 2021
Updated review

I expected the coupon to be good it only took 5 $ off my purchase and I bought more than 4 items but the clothes looks good

Date of experience: January 29, 2021

I expected the coupon to be good it only took 5 $ off...
February 7, 2021
Previous review

I expected the coupon to be good it only took 5 $ off my purchase and I bought more than 4 items but the clothes looks good

Date of experience: January 7, 2021
GB
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review

Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arrived was of very poor quality and when i sent it back the postage cost me £12.75 to return and then I get told they will not reimburse me for that and each time I try to talk to someone online they keep ending the chat so I can not talk to anyone. Absolute joke of a company

Date of experience: January 18, 2021
Austria
1 review
0 helpful votes
Follow ulli P.
Unfollow ulli P.
Share Review
Report Review

Verbesserungswürdig
February 12, 2021

Sehr geehrte Damen + Herren, 3 der 5 Produkte waren gebrochen => Verpackung überdenken... Paketbotin weigerte sich das Paket auszuhändigen + drückte mir den Abholschein des Paketpartners ("Billa in der Au") in die Hand.

Date of experience: January 13, 2021