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The company enjoys a mixed reputation, with many customers praising the quality, comfort, and variety of products offered, particularly in footwear and clothing. Positive experiences often highlight fast delivery and reasonable pricing, contributing to overall customer satisfaction. However, concerns regarding long shipping times, difficulties with returns, and inconsistent product quality persist. Some customers have reported challenges in reaching customer service and discrepancies between advertised and received items. While many express loyalty and a willingness to repurchase, a notable segment remains wary due to negative experiences, indicating a need for improved communication and service consistency.
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Never received order confirmation and contacting them was complicated to impossible for no reply back. Multiple attempts with no success. Weeks after order the shoes came with still no order confirm or shipping confirm. Order was doubled and after multiple attempts to contact finally received address to return entire order since it was such low quality and wrong size. Will have to wait and see whether getting a refund proves as difficult.
Was looking forward to receiving my order and wearing it. Extremely disappointed and frustrated with the items I received.
It was ok, it didn't take so much to arrived. Thank you!
This is my 2nd time I placed an order.
My order was for 2 different pairs of shoes. After I placed my order, 1 pair wasn't available.
Customer service was helpful.
Too long the wait
The items that I receive are nice but that take to long to shipped
Only got one pair 2nd pair haven't arrived and have heard nothing as to where they are
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Although I didn't receive a notice of shipping, I received my heater when I expected it to arrive. Works great.
It was ok just wish the sipping updates were better and give accurate details of when it will arrive.
It was ok just wish the sipping updates were better and give accurate details of when it will arrive.
I have purchased lots of clothes if you which I have been very pleased with. But his batch not so pleased with at all too be honest
For the size I ordered, they do not do the job. They do not go up high enough
Absolutely terrible business. They lost one of my items that I PAID for and refused to give me a refund, just said it's not available anymore. Instead of offering me an apology and a refund, they asked that I choose another item. Which I did, but they did not read my email properly and now that item is gone again too. TERRIBLE CUSTOMER SERVICE. The items that arrived smelled like cheap glue. Run, don't walk, away from this company.
I'm not sure what went wrong but my shoes ordered will never fit.
I expected the coupon to be good it only took 5 $ off my purchase and I bought more than 4 items but the clothes looks good
I expected the coupon to be good it only took 5 $ off my purchase and I bought more than 4 items but the clothes looks good
Absolutely shocking company. Does not tell you when ordering that it's coming from abroad and will take weeks to arrive. The item when eventually arrived was of very poor quality and when i sent it back the postage cost me £12.75 to return and then I get told they will not reimburse me for that and each time I try to talk to someone online they keep ending the chat so I can not talk to anyone. Absolute joke of a company
Sehr geehrte Damen + Herren, 3 der 5 Produkte waren gebrochen => Verpackung überdenken... Paketbotin weigerte sich das Paket auszuhändigen + drückte mir den Abholschein des Paketpartners ("Billa in der Au") in die Hand.
Answer: You will probably never get them. I also ordered shoes (over two months ago). The shoes never arrived.
Answer: One month! It takes 28 days minimum, possibly a week dinner if paid extra for express shipping. Still, the fastest you will receive order is 3 weeks
Answer: They may never arrive. Do not take the risk. I ordered shoes over two months ago. The package was never delivered to the postal office.
Answer: Go way up. Bought a large and it could fit a tiny 6 year old

