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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I just say that watches of all of members in my family from Jomashop. Thanks Jomashop so much for the last order M1H8R5T
This was my first purchase of a watch thru Jomashop. Overall, I was very satisfied with the service
I made order # M1B9071 on Sep 4,2015 and the shipment was made on Sep 5,2015. It 's awesome experience with your site. Thank you.
I had been looking for a certain Citizen watch at a good price for some time. I finally found it on Jomashop for $100 less than the Amazon price. They had it to me in no time. Great store!
Timely delivery, original timepieces and excellent customer support.
Can't beat the quality of a Montblanc pen. Sleek & classy! This little gem is a great everyday pen at an amazing price. I just may purchase another!
Excellent, speedy, and efficient service. Quality watches at very affordable prices.
Postage should offer sign for delivery as leaving such expensive items at the doorstep isn't ideal.
M1H873T
Transaction went smooth. Arrived when and as expected. Beautiful watch. Have purchased through Jomashop before and will do again.
Site is easy to use and the prices can't be beat. I've shopped at Jomashop twice now, excellent experience each time. Only suggestion is to get rid of the "load more" option at the bottom of the webpage. It makes it hard to search the entire inventory.
Jomashop provided excellent service by replying to my queries both when I have and have not had an order in process with them. This says a lot about other companies that don't respond promptly if you don't look like a sale to them and others that just stop caring after they already have your money. Great service from jomashop!
M1H8656
Great watch as promised. Easy buying experience, fast shipping and excellent customer service. Can't wait to make another purchase.
Have ordered twice from jomashop with great results. Recommend them to all.
Smooth transaction, overall grade on the watch and Jomashop is an "A+".
Purchase a watch from Jomashop.com where I got a quite good discount from retail price. The watch was received in great condition and reasonable shipping time frame.
I bought a watch for my wife. It was 100$ cheaper than other online stores. Very high quality and fadt shipping
They are selling product that is not available for shipment. Every time you call costumer support they will tell you wait for 2 weeks and it's been a month now and I haven't received my order.
Most recent Order Number - M1H8913
I have purchased a number of watches from Jomashop and for good reason. Jomashop has an excellent selection; their prices are excellent and very difficult to beat; and their Customer Service and shipping practices and timeliness are excellent and second to none. They are my "Go To" shop for watches for myself and for gifts.
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

