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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Viet Nam
1 review
0 helpful votes
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Perfect àn n0.1 Service
November 3, 2015

I just say that watches of all of members in my family from Jomashop. Thanks Jomashop so much for the last order M1H8R5T

Date of experience: November 2, 2015
New York
1 review
0 helpful votes
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First purchase
November 3, 2015

This was my first purchase of a watch thru Jomashop. Overall, I was very satisfied with the service

Date of experience: November 2, 2015
Viet Nam
1 review
1 helpful vote
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Awesome experience with Order M1B9071
November 3, 2015

I made order # M1B9071 on Sep 4,2015 and the shipment was made on Sep 5,2015. It 's awesome experience with your site. Thank you.

Date of experience: November 2, 2015
Colorado
1 review
0 helpful votes
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Love Jomashop
November 3, 2015

I had been looking for a certain Citizen watch at a good price for some time. I finally found it on Jomashop for $100 less than the Amazon price. They had it to me in no time. Great store!

Date of experience: November 2, 2015
Puerto Rico
1 review
0 helpful votes
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You can trust Jomashop
November 3, 2015

Timely delivery, original timepieces and excellent customer support.

Date of experience: November 2, 2015
Florida
1 review
1 helpful vote
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Fabulous pen, amazing price point!
November 2, 2015

Can't beat the quality of a Montblanc pen. Sleek & classy! This little gem is a great everyday pen at an amazing price. I just may purchase another!

Date of experience: November 2, 2015
Australia
1 review
1 helpful vote
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The best of the business M1H873T
November 1, 2015

Excellent, speedy, and efficient service. Quality watches at very affordable prices.
Postage should offer sign for delivery as leaving such expensive items at the doorstep isn't ideal.

M1H873T

Date of experience: November 1, 2015
Texas
1 review
1 helpful vote
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Great experience. Great watch.
November 1, 2015

Transaction went smooth. Arrived when and as expected. Beautiful watch. Have purchased through Jomashop before and will do again.

Date of experience: October 31, 2015
Virginia
1 review
1 helpful vote
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Seiko Kinetic
October 31, 2015

Site is easy to use and the prices can't be beat. I've shopped at Jomashop twice now, excellent experience each time. Only suggestion is to get rid of the "load more" option at the bottom of the webpage. It makes it hard to search the entire inventory.

Date of experience: October 31, 2015
Georgia
1 review
1 helpful vote
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Alright
October 31, 2015

My watch broke already but it great when I for it.

Date of experience: October 30, 2015
Australia
1 review
0 helpful votes
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Jomashop provided excellent service by replying to my queries both when I have and have not had an order in process with them. This says a lot about other companies that don't respond promptly if you don't look like a sale to them and others that just stop caring after they already have your money. Great service from jomashop!

M1H8656

Date of experience: October 30, 2015
Mexico
1 review
1 helpful vote
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AX 1277 Watch
October 31, 2015

Great watch as promised. Easy buying experience, fast shipping and excellent customer service. Can't wait to make another purchase.

Date of experience: October 30, 2015
New York
1 review
1 helpful vote
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Excellent
October 30, 2015

It was very easy

It was easy to pick, the price was great, And it was delivered as scheduled

Date of experience: October 30, 2015
New Jersey
1 review
1 helpful vote
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Great products great service
October 30, 2015

Have ordered twice from jomashop with great results. Recommend them to all.

Date of experience: October 30, 2015
New York
1 review
1 helpful vote
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Hamilton Khaki
October 30, 2015

Smooth transaction, overall grade on the watch and Jomashop is an "A+".

Date of experience: October 30, 2015
Texas
2 reviews
1 helpful vote
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Watch Purchase Review - M1H850T
October 30, 2015

Purchase a watch from Jomashop.com where I got a quite good discount from retail price. The watch was received in great condition and reasonable shipping time frame.

Date of experience: October 30, 2015
Israel
1 review
3 helpful votes
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Gret watch
October 30, 2015

I bought a Tissot watch, great watch, fast shipping

Date of experience: October 30, 2015
Ohio
1 review
2 helpful votes
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Great Michael Kors Watch
October 30, 2015

I bought a watch for my wife. It was 100$ cheaper than other online stores. Very high quality and fadt shipping

Date of experience: October 30, 2015
California
1 review
1 helpful vote
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Products not available
October 30, 2015

They are selling product that is not available for shipment. Every time you call costumer support they will tell you wait for 2 weeks and it's been a month now and I haven't received my order.

Date of experience: October 30, 2015
Alaska
2 reviews
8 helpful votes
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Most recent Order Number - M1H8913

I have purchased a number of watches from Jomashop and for good reason. Jomashop has an excellent selection; their prices are excellent and very difficult to beat; and their Customer Service and shipping practices and timeliness are excellent and second to none. They are my "Go To" shop for watches for myself and for gifts.

Date of experience: October 30, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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