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Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.
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I am very much pleased with my recent purchase of a Luminox Series 3180 watch. ( order # M1Q2H05). This is the my 6th purchase in the last few years and have been totally satisfied with Jomashop. The selections and savings are far above any other watch company.
I gave my mom a beautiful watch for Christmas. She liked by Michele but I couldn't afford one for her. Found the exact same shape (rectangle) with real diamonds surrounding it on Jomashop for a fraction of the cost. It is beautiful, she was both surprised and delighted, and now my sisters hate me!
I have been looking for a certain Movado for 3 years, everywhere I looked it was anywhere from $1700-$2700, and I got a brand new one from Jomashop for $1300!
I love it, the service and shipping was great, I would highly recommend them!
Excellent experience purchasing a watch as a gift! After shopping endless sales in malls and retailers I thought I couldn't afford a nice watch. Jomashop to the rescue with an amazing variety of timepieces at unbelievable prices
After debating for about 3 weeks, I ordered the watch of my dreams and received it within 2 days. Thanks Jomashop!
I bought a baume and mercier watch from jomashop.com. I got the communicated discount on purchase by applying the coupon code and got the best deal on my purchase. The delivery was prompt and fast. It was insured through Norton as well. Over all it was an excellent experience buying from jomashop.com.
Price was outstanding and watch is absolutely gorgeous. Ordering was extremely easy and got it well before I expected. All in all a great sopping experience.
M1Q1874
One of the best place to do online shopping. Great deals and excellent customer service.
Quality and Price is the aim at Jomashop. Definitely buy more in the future from their wonderful staff.
I like watches so I'm always want to buy a good product with exellent money.
So I hope Jomashop always has more good deal to customer to we can buy more and more.
I love my watch ordered at JomaShop - fast shipping, great price!
Nice watch and big deal!'
I'll choose again when i buy another watch!
I ordered a Citizen at a fantastic price.
Shipment was very fast!
Amazing experience! I will buy again from jomaShop!
I got a great Michael kors watch for half the retail price and received it within a few days!
The watch is not original. Has many issues and the quality so poor. I had sameone original before. The box so cheap and watch quality poor. Dont recommend
Easy purchasing process. Customer service provided excellent email and phone communication. New authentic Skagen watch as described. Lightning fast delivery!
Had a great experience with Jomashop, fast efficient delivery and great product. Very satisfied with the whole process, will definitely buy from again and have recommended to many people
The shipping speed was fast!I this Tissot watch a lot and the price was very considerable.
I've bought a few watches from Jomashop and I will continue to buy more. Love their prices, love their service, love their selection. My favorite place to buy watches.
M1Q0199
Answer: Hello Rajiv, Thank you for the interest in our products. Pre-owned items are marked pre-owned, otherwise the item is brand new. Roee
Answer: With my experience they donot sell fake items My wife is an expert on fake items and said they are really good. Remember their price is not bargain prices. Other shops adding shop fee, tax and other fees on the top of the original price
Answer: Hi, Sorry for late reply. Please note that PAM01441 is available in-stock and ready for immediate shipping. Call us at 877-834-1434 in order to speak to one of our sales representative for further assistance.
Answer: It looks like they do not like answering questions. I have send them 5 emails regarding a refund and not even one was answered.
Answer: No, they are terrible with returns. I received a wrong item, it's been 3 days and still waiting for the return label. They will not schedule a pick up. I will need to go to the post office to return it. This is ridiculous
Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...

