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JomaShop

4.7

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JomaShop Reviews Summary

Jomashop is recognized for its extensive selection of luxury products at competitive prices, with many customers praising the quality and value of their purchases. However, significant concerns arise regarding customer service, particularly in handling returns and addressing product issues. Customers frequently report delays in response times, difficulties with return policies, and dissatisfaction with the support received when issues arise. Overall, while the company offers appealing products, its customer service approach appears inconsistent, leading to frustration among buyers and a potential deterrent for future purchases.

This summary is generated by AI, based on text from customer reviews

service
650
value
687
shipping
690
returns
333
quality
671
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Florida
2 reviews
0 helpful votes
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Great Shop, Great Buy
December 24, 2015

I like the selection of watches and the great prices Jomashop provides

Date of experience: December 24, 2015
Virginia
1 review
0 helpful votes
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Great watch at a great price
December 24, 2015

Pleasure shopping with you. Great customer service and fast delivery. No complaints. Thanks

Date of experience: December 23, 2015
Virginia
1 review
0 helpful votes
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Prompt shipping
December 23, 2015

Received item very fast. Was dissapointed in price paid, went to mall and saw same watch $50 cheaper!
Order number M1Q2H58

Date of experience: December 23, 2015
California
1 review
1 helpful vote
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Exelent
December 23, 2015

Hi,
I had awesome experience. Would always recommend to friends and family.

Date of experience: December 23, 2015
Florida
1 review
0 helpful votes
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Great choice and productsOrder #M1Q2Y56
December 23, 2015

It was great the watch i got was exactly the same shown on site. Shipping was quick i am loving my watch
Order #M1Q2Y56

Date of experience: December 23, 2015
Viet Nam
1 review
0 helpful votes
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Good price
December 23, 2015

I bought a slimline Frederique Constant from Jomashop.com and found that it was much cheaper than Amazon.com. The delivery was fast. The customer serve handling process was good. When I made this review, I have used the watch for more than 1 month and it was excellent.

Date of experience: December 22, 2015
District of Columbia
1 review
0 helpful votes
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Very good
December 23, 2015

I have never regretted my decision of choosing Jomashop. The quality is amazing!

Date of experience: December 22, 2015
Michigan
1 review
0 helpful votes
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M1Q0B16: Fast order!
December 23, 2015

I received my order, M1Q0B16, within days of placing the order. The watch was beautiful and well packaged. I was able to wrap it up and put it under the tree without worry!

Date of experience: December 22, 2015
Hawaii
1 review
0 helpful votes
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M1Q2780 - order review
December 23, 2015

I had a great experience watch hunting with Jomashop and my girlfriend loves her new watch. Jomashop has a huge selection of watches, but the current site set up allows the user to easily navigate the enormity of option. I feel the additional search refinements could be made, specifically categories for watches with screw down crown, screw down case back, and luminous hands and markers. This would allow the user to further refine the search to watches with these specific features and avoid time spent sifting through watches and their product details.

Date of experience: December 22, 2015
New Jersey
1 review
0 helpful votes
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Hassle free, and reliable
December 23, 2015

Website has a wide variety to choose and select from. My Package arrived 2 days later in good condition just like a loved one

Date of experience: December 22, 2015
New York
1 review
0 helpful votes
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Great company!
December 23, 2015

I have ordered from Jomashop several times, and have always had an excellent experience. Shipping was quick and they have great deals on watches.

Date of experience: December 22, 2015
North Carolina
1 review
0 helpful votes
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The Sale price was much lower then the local Oris watch dealer. My watch arrived on time as Jomas Shop had confirmed in shipment tracking details.
This is my second Oris mechanical watch. This model BC3 is great looking and has kept very good time since arrival two months ago. The only issue is that the black rubber strap is a bit short for my wrist, which is what I would consider an average size.
Order # M1Q2293

Date of experience: December 22, 2015
California
2 reviews
0 helpful votes
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Love my watches
December 23, 2015

Quick response. Do as they say. Just a simple easy process.

Date of experience: December 22, 2015
New York
1 review
0 helpful votes
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Great experience
December 23, 2015

I've purchased Fredrique Constant Slimline watch as an engagement gift to my future son in law. I've enjoyed the help desk at Jomashop, the service was great, the prices were incomparable to other sites and the watch come in fancy box which left high impact.

Date of experience: December 22, 2015
New Jersey
1 review
0 helpful votes
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Great experience
December 23, 2015

Very efficient and smooth, from selection online, delivery that was within 2 days and than of course great watch with original package.

Date of experience: December 22, 2015
California
1 review
0 helpful votes
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Great Value and Service
December 23, 2015

I ordered a watch as a Christmas Gift a month and a half early to insure I got it in plenty of time. Other sites I've done business with can take up to a month to deliver. I was AMAZED that the watch arrived here to the West Coast 4 days after I ordered it!
Not only great service, but great products at unbeatable prices!

Date of experience: December 22, 2015
Brazil
1 review
0 helpful votes
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Fast and Safe
December 23, 2015

I am on my third order with Jomashop, the first one was on April, 2015, the second in October and now a Christmas gift.
They are fast and safe.

My order # M1B5089

Date of experience: December 22, 2015
Hong Kong
1 review
0 helpful votes
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Citizen Eco-drive diver watch
December 23, 2015

Tha process is extremely easy;
The shipment takes a bit of time, so I may consider another types of shipment next time;
Payment is easy and reliable (sure, service charge from visa card and exchange rate do apply).
The experience is fantastic.
I would definitely purchase another watch from Jomashop next time.

Date of experience: December 21, 2015
New York
1 review
0 helpful votes
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Breitling Purchase
December 23, 2015

Great looking watch!

Great price!

The watch is exactly what I expected!

Date of experience: December 21, 2015
Washington
1 review
0 helpful votes
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Nice watch
December 22, 2015

Easy and fast checkout and delivery. So far the watch looks beautiful and works fine.

Date of experience: December 21, 2015

From the business

Jomashop.com is your source for luxury watches, pens, handbags, and crystal. Our site features a huge selection of Tag Heuer Watches, Rolex Watches, Breitling Watches, Movado Watches, Cartier, Montblanc, Citizen, and other discount watches. We also spe...


jomashop.com
Founded in 1999
Brooklyn, NY, United States
+209
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